Support Advisor Salary in the United States

How much does a Support Advisor make in the United States?

As of July 01, 2026, the average salary for a Support Advisor in the United States is $66,812 per year, which breaks down to an hourly rate of $32.

However, a Support Advisor's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $77,858
  • Majority Range (25th-75th percentile): $59,418 to $72,594
  • Entry-Level (10th percentile): $52,686
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View as table View as graph 25% $59,418 10% $52,686 90% $77,858 75% $72,594 $66,812 50%(Median) Didn’t find job title? Click

Support Advisor Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $72,594 $6,049 $1,396 $35
Average $66,812 $5,568 $1,285 $32
25th Percentile $59,418 $4,952 $1,143 $29
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Key Factors That Influence Support Advisor Salaries

A Support Advisor's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects Support Advisor Salaries?

Experience is a primary driver of a Support Advisor's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $66,387
  • Early Career (1-2 years): $79,735
  • Mid-Level (2-4 years): $105,298
  • Senior-Level (5-8 years): $122,435
  • Expert (over 8 years): $150,548
Levels Salary
Support A... Level Support Advisor$66,387
Technical... Level Support Advisor$79,735
Technical... Level Support Advisor$105,298
Technical... Level Support Advisor$122,435
Technical... Level Support Advisor$150,548
$66,387 0 yr
$79,735 < 2 yrs
$105,298 2-4 yrs
$122,435 5-8 yrs
$150,548 > 8 yrs
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What Am I Worth?

How Do Support Advisor Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Support Advisors. For example, consider the average annual salaries in these key locations:

  • District of Columbia: $73,975.
  • California: $73,694.
  • Massachusetts: $72,712.

Top Paying Cities for Support Advisors

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $84,270
  • San Francisco: $83,348
  • Oakland: $81,591

What Skills Can Increase a Support Advisor's Salary?

Demanded Skills for the Role:

  • Troubleshooting (Mentioned in 9.41% Job Postings): Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  • IT Support (Mentioned in 2.56% Job Postings): Assisting with managing, maintaining, and repairing business technology to ensure all IT functions work seamlessly.
  • Computer Systems (Mentioned in 1.83% Job Postings): A computer system is a set of integrated devices that input, output, process, and store data and information. Computer systems are currently built around at least one digital processing device.
See More Skills
Skills Demand Percentage
Troubleshooting 9.41%
IT Support 2.56%
Computer Systems 1.83%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Support Advisor's salary.
  • API: Can increase your salary by up to 8%.
  • Agile: Can increase your salary by up to 8%.
  • Project Management: Can increase your salary by up to 8%.
Skill Salary Salary % Increase
API
 $72,157
8%
Agile
 $72,157
8%
Project Management
 $72,157
8%
Insight
 $71,489
7%
Collaboration
 $70,821
6%
Innovation
 $70,821
6%
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Support Advisor Salary by Industry: Top Paying Sectors

For Support Advisor roles, the industry you choose can affect earning potential by as much as 120% (the gap between the highest and lowest paying industries). Data shows that the Pharmaceuticals and Biotechnology sectors offer the strongest compensation, at 50% above the average. In contrast, Support Advisor positions in Transportation or Retail & Wholesale typically offer lower base pay, as these industries often view Support Advisor as a support function rather than a direct revenue driver.

The top paying industries for a Support Advisor

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Pharmaceuticals$100,218$48.050%
Biotechnology$90,197$43.035%
Financial Services$86,856$42.030%
Aerospace & Defense$83,515$40.025%
Software & Networking$83,515$40.025%

How Education impacts a Support Advisor's Salary?

Your level of education can impact your salary potential. While many Support Advisors enter the field with a High School Diploma or Technical Certificate degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for a Support Advisor with a High School Diploma or Technical Certificate is between $62,982 and $67,883).

Support Advisor Salaries by Degree Level

Typical Education for Support Advisor
Degree Level % of user with this level of education
No Diploma 1.0%
High School 20.7%
Associates 20.5%
Bachelors 51.1%
Masters 6.2%
Doctorate 0.5%
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Support Advisor Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Support Advisor's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Hourly
  • Monthly
  • Weekly
  • Yearly
  • Table View
Last Updated on July 01, 2026
$59,418
Average $66,812/year
$72,594
$4,952
Average $5,568/month
$6,049
$1,143
Average $1,285/week
$1,396
$29
Average $32/hour
$35
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $72,594 $6,049 $1,396 $35
Average $66,812 $5,568 $1,285 $32
25th Percentile $59,418 $4,952 $1,143 $29

Salaries of jobs related to Support Advisor

Salary Trends for Support Advisor

Salaries for a Support Advisor can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $63,532 in 2023 to around $62,590 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Support Advisor salary trends, .

Average Annual Salary of Support Advisor Over Time

2022
$???
2023
$63,532
2024
$63,010
2025
$62,590
2026
$???
2027
$???
Year Average Annual Salary
2022
View More
2023 $63,532
2024 $63,010
2025 $62,590
2026
View More
2027
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Most common benefits for Support Advisor

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Common company salaries for Support Advisor

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Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

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