Provide enterprise-wide technical support for the company's diverse portfolio of applications, including application configuration, server hardening & security, problem identification & resolution, and application support.
November 10, 2022
Create, manage, and monitor maintenance plans and procedures that take into consideration operating environment limitations (such as space, available resources, and operational tempo).
December 13, 2022
Demonstrates a high degree of professionalism and excellent interpersonal skills allowing the ability to interface effectively with all levels of employees and management.
January 15, 2023
Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes.
February 07, 2023
Manage and maintain currently supported and subsequent Microsoft (MS) Windows Server Operating Systems (OS) on physical and virtual operating environments, providing technical oversight and consultation services.
February 26, 2023
Active Directory, including but not limited to, GPO, DNS, LDAP, all AD Tools, AD Role Management, AD Synchronization, and all aspects of Active Directory design and maintenance.
April 12, 2023
Participate in the software delivery life cycle (SDLC) by ensuring any technical or security requirements for new projects involve the responsible IT teams.
April 13, 2023
Assist in managing IT Infrastructure operations (Physical/Virtual Servers, Networking Connectivity, VOIP Phone System, Storage Network, Help Desk Support, Daily Backup).
April 16, 2023
Installing new software and software upgrades for all layered products after presenting a plan for user testing and migration to the new product level.
May 09, 2023