How much does a Workforce Management Manager make? The average Workforce Management Manager salary is $80,177 as of October 28, 2020, but the salary range typically falls between $71,893 and $89,280. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Salary range for a Workforce Management Manager
$71,893 to $89,280
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What does a Workforce Management Manager do?
Workforce Management Manager
Develops new reporting and analytics that will drive business results and discovers new ways to cull data to provide new streams of metric based information.
November 20, 2019
Collaborate with Finance, Analytics, Operations, Product Management, Technology, Human Resources, and Change Management business partners to communicate opportunities for business improvement and explain deviations from operating plans.
March 08, 2020
Create a dynamic contact center culture while driving operational performance of the customer service department by developing, managing, and monitoring strategies to improve customer services operations.
March 08, 2020
Lead a team of Senior, SQL, and reporting analysts, providing Provide 360Feedback to drive accuracy, deliver clear analytics that tell a complete story, and develop your direct reports to expand their analytical and functional proficiencies.
March 09, 2020
Demonstrated experience in the definition of systems strategy, gathering and documenting business requirements, leading fit-gap analysis, as-is and to- be business process designs, conference room pilots (CRPs) functional configuration, testing, client user training.
April 19, 2020
Manage & further develop an existing WFM function in order to deliver service requirements, commercial requirements, maximize revenue and optimize cost.
May 01, 2020
Review, analyze, and assess the long term forecast validate for accuracy based on recent results, trends in contact volume, and productivity, as well as site level staffing attainment capabilities.
May 11, 2020
Workforce Management Manager Salary in Major Cities
This chart shows the salary comparison for Workforce Management Manager between major cities. San Francisco City consistently ranks #1 as of October 28, 2020. Click on the chart to see the detail salary data for Workforce Management Manager in each city.
Workforce Management Manager Salary by State
- Alaska
- Alabama
- Arkansas
- Arizona
- California
- Colorado
- Connecticut
- District of Columbia
- Delaware
- Florida
- Georgia
- Hawaii
- Iowa
- Idaho
- Illinois
- Indiana
- Kansas
- Kentucky
- Louisiana
- Massachusetts
- Maryland
- Maine
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- Minnesota
- Missouri
- Mississippi
- Montana
- North Carolina
- North Dakota
- Nebraska
- New Hampshire
- New Jersey
- New Mexico
- Nevada
- New York
- Ohio
- Oklahoma
- Oregon
- Pennsylvania
- Rhode Island
- South Carolina
- South Dakota
- Tennessee
- Texas
- Utah
- Virginia
- Vermont
- Washington
- Wisconsin
- West Virginia
- Wyoming
Workforce Management Manager Salary by City
Click to see the salary for Workforce Management Manager in these major U.S. cities.
| City Name | Average Salary |
|---|---|
| San Francisco, CA | $100,221 |
| Washington, DC | $89,253 |
| Miami, FL | $78,053 |
| Chicago, IL | $85,059 |
| Boston, MA | $90,335 |
| New York, NY | $96,453 |
| Dallas, TX | $79,656 |
If you'd like know Workforce Management Manager Salary in other cities, then please select a city in
Average Salary Range for Workforce Management Manager
Average Base Salary
Core compensation
71893
89280
Average Total Cash Compensation
Includes base and annual incentives
What is the average salary for Workforce Management Manager in 2020?
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Workforce Management Manager in the United States. The base salary for Workforce Management Manager ranges from $71,893 to $89,280 with the average base salary of $80,177. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $74,555 to $94,935 with the average total cash compensation of $83,573.
View Average Salary for Workforce Management Manager as table
| Average Salary | Average Salary Range | |
|---|---|---|
| Base Salary | $80,177 | $71,893 - $89,280 |
| Bonus | $3,396 | $2,662 - $5,655 |
| Total Pay | $83,573 | $74,555 - $94,935 |
* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.
* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.
Estimate Salary for Workforce Management Manager online for free
Salary.com Estimate Salary Tool provides free, accurate and real-time salary for thousands of careers. Please enter the following pay factors for Workforce Management Manager, to get a real-time salary target. If you want to get more detailed salary information, please view Professional Salary Report
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Comments about Workforce Management Manager
What's the difference between Workforce Analysis and Innovation Manager and Workforce Management Manager?
According to our latest salary estimation on October 28, 2020. The average salary of Workforce Management Manager is $80,177, and the average salary of Workforce Analysis and Innovation Manager is $128,515. The average salary of Workforce Analysis and Innovation Manager is higher than Workforce Management Manager. ( 2020-10-28 salary.com )
I am a Workforce Management Manager, which location’s salary is higher, Barnstable, MA or New Britain, CT?
New Britain, CT typically sees higher pay than Barnstable, MA for Workforce Management Manager. a Workforce Management Manager Salary in New Britain, CT is $86,592 as of October 28, 2020; a Workforce Management Manager Salary in Barnstable, MA is $84,548 as of October 28, 2020. ( 2020-10-28 salary.com )
Workforce Management Manager Frequently Asked Questions
Why does the salary of a Workforce Management Manager vary from city to city?
The cost of living is tied to salaries. If the expenses are higher in a particular city, then the wage level will be higher as well to afford the people can opportunity to live there. This is why you're always going to make more money in New York City for example, than in a small town. ( 2020-10-28 salary.com )
What are the Pay Factors for Workforce Management Manager?
Salary ranges for a Workforce Management Manager can vary widely, depending on the city and several other pay factors, including (but not limited to) education level, certifications, additional skills, and work experience. Click here to view Eight Factors That Can Affect Your Pay ( 2020-10-28 salary.com )
How the Pay Factors Influence Your Pay?
Salaries are ultimately dictated by the position being applied to, and hiring company, but there are several important pay factors that come into play based on your individual history that could impact your value to the company. Salary.com's Personal Salary Report will analyze these factors for you to help you maximize your earning potential. ( 2020-10-28 salary.com )
Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role
Last Update: October 28, 2020