As of July 01, 2026, the average salary for a Workforce Management Analyst II in the United States is $59,870 per year, which breaks down to an hourly rate of $29.
However, a Workforce Management Analyst II's salary can vary significantly. Here’s a look at the typical salary range:
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A Workforce Management Analyst II's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education, and company size can directly affect your earning potential.
Experience is a primary driver of a Workforce Management Analyst II's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:
| Job Role | Years of Experience | Average Salary |
|---|---|---|
| Call Center Scheduler I | 0-2 years | $52,801 |
| Workforce Management Analyst II | 2-4 years | $59,883 |
| Call Center Scheduler III | 4-7 years | $72,639 |
| Call Center Scheduling Supervisor | 7+ years | $78,762 |
| Call Center Scheduling Manager | 7+ years | $111,963 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Workforce Management Analyst IIs. For example, consider the average annual salaries in these key locations:
Demanded Skills for the Role:
| Skills | Demand Percentage |
|---|---|
| Customer Service | 14.86% |
| Billing | 1.8% |
| Appointment Scheduling | 1.38% |
| Skill | Salary | Salary % Increase |
|---|---|---|
|
Financial Services
|
$82,621 |
38%
|
|
Coordination
|
$67,054 |
12%
|
|
Service Excellence
|
$65,857 |
10%
|
|
Leadership
|
$65,258 |
9%
|
|
Analysis
|
$65,258 |
9%
|
|
Critical Thinking
|
$64,061 |
7%
|
Workforce Management Analyst II salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $66,964. While startup companies pay approximate $56,632.
| Company Size | Employees | Average Salary |
|---|---|---|
| Startup | 1~50 | $56,632 |
| Growth Stage | 51~500 | $59,897 |
| Established | 501~5000 | $64,667 |
| Enterprise | 5000+ | $66,964 |
For Workforce Management Analyst II roles, the industry you choose can affect earning potential by as much as 40% (the gap between the highest and lowest paying industries). Data shows that the Aerospace & Defense and Business Services sectors offer the strongest compensation, at 20% above the average. In contrast, Workforce Management Analyst positions in Biotechnology or Transportation typically offer lower base pay, as these industries often view Workforce Management Analyst II as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Aerospace & Defense | $71,844 | $35.0 | 20% |
Your level of education can impact your salary potential. While many Workforce Management Analyst IIs enter the field with a High School Diploma or Technical Certificate degree, higher education can lead to more specialized and higher-paying roles.
According to our 100% employer-reported salary data, the median salary for a Workforce Management Analyst II with a High School Diploma or Technical Certificate is between $60,663 and $65,863).
Workforce Management Analyst II Salaries by Degree Level
| Degree Level | % of user with this level of education |
|---|---|
| No Diploma | 25.0% |
| High School | 25.0% |
| Associates | 50.0% |
| Bachelors | 12.5% |
| Masters | 12.5% |
| Doctorate | 0.0% |
Understanding how a Workforce Management Analyst II's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
Last Updated on July 01, 2026Promotions are the fastest way to increase your earnings. As a Workforce Management Analyst II, you have the following paths for advancement. The table below compares the salary raises for common next-step roles. By comparing these figures, you can choose the career path that best meets your financial goals.
| Next Step Role | Estimate Salary | Projected Raise |
|---|---|---|
| Call Center Scheduler III | $72,700 | 21% |
| Call Center Traffic and Scheduling Analyst III | $71,900 | 20% |
Salaries for a Workforce Management Analyst II can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $62,254 in 2023 to around $61,697 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Workforce Management Analyst II salary trends, .
| Year | Average Annual Salary |
|---|---|
| 2022 |
View More
|
| 2023 | $62,254 |
| 2024 | $61,959 |
| 2025 | $61,697 |
| 2026 |
View More
|
| 2027 |
View More
|
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The Aerospace & Defense industry offers the highest average compensation for Workforce Management Analyst II roles, with salaries approximately 20% above the market median.
Management analysts often split their time between their offices and client sites, leading to frequent travel. This role can be stressful, particularly when meeting client demands under tight deadlines. The salary for a Workforce Management Analyst ranges from $55,970 to $75,370, reflecting the responsibilities and challenges associated with the position.
The estimated total pay for a Workforce Management Analyst ranges from ₱46,640 to ₱62,780 per month, with a midpoint average of ₱54,390 per month. This reflects the minimum salary of ₱55,970, the mid-salary of ₱65,170, and the maximum salary of ₱75,370.
The salary range for a Workforce Management Analyst typically falls between $55,970 and $75,370. An entry-level analyst with 1-3 years of experience can expect to earn around $65,170, while those with 8+ years of experience may earn towards the higher end of the scale.
WFM can be a rewarding career, offering diverse opportunities in sales, engineering, consulting, and marketing, all with a WFM focus. With a salary range from $55,970 to $75,370, it provides a solid financial foundation. My 20 years in WFM, especially the last 5 at a vendor, have shown me it's one of the best career paths available.
The highest paid data analyst roles typically include positions like Data Scientist and Data Architect, with median salaries significantly higher than those of Workforce Management Analysts. For reference, Workforce Management Analysts earn between $55,970 and $75,370, with a mid-salary of $65,170, which is considerably lower than top-tier data roles.
To become a Workforce Management Analyst, you typically need a bachelor's degree in business or human resources. Strong communication skills and data analysis experience are essential. Salaries for this role range from $55,970 to $75,370, with a median salary of $65,170. Many analysts work for a single organization, while others serve as consultants for various companies.
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
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