Average Salary for Jobs with HMO Member Services Skills

The average salary for jobs that require the skills of HMO Member Services is $86,515 based on United States National Average.

Base Salary

Core compensation

$31,966
$141,064
$86,515
Member Services Director
Alternate Job Titles: Health Plan Member Services Director

Directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Typically reports to top management. Manages a departmental sub-function wit... View job details


Member Services Manager
Alternate Job Titles: Health Plan Member Services Manager

Responsible for daily activities in the member services function for a health plan or health maintenance organization (HMO). Collects data on member inquiries and service requests and conducts analysis to identify trends and recommend solutions. Ensures service representatives follow established policies for addressing member inquiries and meet service quality goals. Manages the recruitment, hirin... View job details


Member Services Representative
Alternate Job Titles: Health Plan Member Services Representative | Health Plan Member Support Representative

Addresses member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls, or written questions. Provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidel... View job details


Member Services Representative, Sr.
Alternate Job Titles: Health Plan Member Services Senior Representative | Health Plan Member Support Senior Representative

Addresses more complex health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls and written requests. Provides available information upon request and researches or escalates issues as appropriate. Maintains c... View job details


Member Services Supervisor
Alternate Job Titles: Health Plan Member Services Support Team Leader

Supervises a group of member services representatives that address health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for researching more complex questions, investigating the cause of the issue, and responding to members on escalated issues. Assists with hiring, t... View job details