Average Salary for Jobs with Service Desk Management Skills

The average salary for jobs that require the skills of Service Desk Management is $147,737 based on United States National Average.

Base Salary

Core compensation

$23,297
$272,176
$147,737
Client Service Specialist I
Alternate Job Titles: Client Care Specialist I | Client Service and Support Specialist I

Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and coordinates with other service or technical departments to develop and deliver an appropriate solution for each customer. Develops and maintains a deep understanding o... View job details


Client Service Specialist II
Alternate Job Titles: Client Care Specialist II | Client Service and Support Specialist II

Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and coordinates with other service or technical departments to develop and deliver an appropriate solution for each customer. Develops and maintains a deep understanding o... View job details


Client Service Specialist III
Alternate Job Titles: Client Care Specialist III | Client Service and Support Specialist III

Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and coordinates with other service or technical departments to develop and deliver an appropriate solution for each customer. Develops and maintains a deep understanding o... View job details


Client Service Specialist IV
Alternate Job Titles: Client Care Specialist IV | Client Service and Support Specialist IV

Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and coordinates with other service or technical departments to develop and deliver an appropriate solution for each customer. Develops and maintains a deep understanding o... View job details


Contact Center Representative I - Inbound
Alternate Job Titles: Call Center Representative I - Inbound | Inbound Customer Resolution Specialist I | Inbound Customer Support Representative I

Answers routine call inquiries regarding the company product and service information by following standard scripts and procedures. Researches and resolves complaints to ensure customer retention and satisfaction. Tracks the questions and answers in the contact center system as well as updates or checks the order status. Typically requires a high school diploma or its equivalent. Typically reports ... View job details