Average Salary for Jobs with Service Desk Management Skills

The average salary for jobs that require the skills of Service Desk Management is $155,612 based on United States National Average.

Base Salary

Core compensation

$22,805
$288,420
$155,612
Contact Center Representative I - Inbound
Alternate Job Titles: Call Center Representative I - Inbound | Inbound Customer Resolution Specialist I | Inbound Customer Support Representative I

Answers routine call inquiries regarding the company product and service information by following standard scripts and procedures. Researches and resolves complaints to ensure customer retention and satisfaction. Tracks the questions and answers in the contact center system as well as updates or checks the order status. Typically requires a high school diploma or its equivalent. Typically reports ... View job details


Contact Center Representative I - Outbound
Alternate Job Titles: Call Center Representative I -Outbound | Customer Support Representative, Entry - Outbound | Telemarketing Representative I - Outbound

Initiates calls to current and/or potential clients by following standard scripts and procedures. Promotes and sells products and services of company. Documents and tracks orders and service feedback using a computer system. May require an associate degree. Typically reports to a supervisor. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior... View job details


Contact Center Representative II - Inbound
Alternate Job Titles: Call Center Representative II - Inbound | Inbound Customer Resolution Specialist II | Inbound Customer Support and Service Representative II

Answers call inquiries regarding the company product and service information by following standard scripts and procedures. Researches and resolves complaints to ensure customer retention and satisfaction. Tracks the questions and answers in the contact center system as well as updates or checks the order status. Typically requires a high school diploma or its equivalent. Typically reports to a sup... View job details


Contact Center Representative II - Outbound
Alternate Job Titles: Call Center Representative II - Outbound | Customer Support Representative, Experienced - Outbound | Telemarketing Representative II - Outbound

Initiates calls to current and/or potential clients by following standard scripts and procedures. Promotes and sells products and services of company. Documents and tracks orders and service feedback using a computer system. May require an associate degree. Typically reports to a supervisor or manager. Gains or has attained full proficiency in a specific area of discipline. Works under moderate su... View job details


Contact Center Representative III - Inbound
Alternate Job Titles: Call Center Representative III - Inbound | Inbound Customer Resolution Specialist III | Inbound Customer Support and Service Representative III

Answers call inquiries regarding the company product and service information. Researches and resolves complaints to ensure customer retention and satisfaction. Tracks the questions and answers in the contact center system as well as updates or checks the order status. May handle difficult situations and assist in training lower level contact center representatives. May require an associate degree.... View job details