Average Salary for Jobs with Service Level Management Skills

The average salary for jobs that require the skills of Service Level Management is $61,621 based on United States National Average.

Base Salary

Core compensation

$26,937
$96,305
$61,621
Contact Center Representative I - Inbound
Alternate Job Titles: Call Center Representative I - Inbound | Inbound Customer Resolution Specialist I | Inbound Customer Support Representative I

Answers routine call inquiries regarding the company product and service information by following standard scripts and procedures. Researches and resolves complaints to ensure customer retention and satisfaction. Tracks the questions and answers in the contact center system as well as updates or checks the order status. Typically requires a high school diploma or its equivalent. Typically reports ... View job details


Contact Center Representative II - Inbound
Alternate Job Titles: Call Center Representative II - Inbound | Inbound Customer Resolution Specialist II | Inbound Customer Support and Service Representative II

Answers call inquiries regarding the company product and service information by following standard scripts and procedures. Researches and resolves complaints to ensure customer retention and satisfaction. Tracks the questions and answers in the contact center system as well as updates or checks the order status. Typically requires a high school diploma or its equivalent. Typically reports to a sup... View job details


Contact Center Representative III - Inbound
Alternate Job Titles: Call Center Representative III - Inbound | Inbound Customer Resolution Specialist III | Inbound Customer Support and Service Representative III

Answers call inquiries regarding the company product and service information. Researches and resolves complaints to ensure customer retention and satisfaction. Tracks the questions and answers in the contact center system as well as updates or checks the order status. May handle difficult situations and assist in training lower level contact center representatives. May require an associate degree.... View job details


Contact Center Representative IV - Inbound
Alternate Job Titles: Call Center Representative IV - Inbound | Inbound Customer Resolution Specialist IV | Inbound Customer Support and Service Representative IV

Answers call inquiries regarding the company product and service information. Researches and resolves complaints to ensure customer retention and satisfaction. Tracks the questions and answers in the contact center system as well as updates or checks the order status. Handles difficult situations and assists in training lower level contact center representatives. May require an associate degree. T... View job details


Customer Service Representative I
Alternate Job Titles: Customer Care Representative I | Customer Service and Support Representative I | Non-Technical Customer Service Specialist - Entry

Responds to customer inquiries by telephone or e-mail to provide non-technical problem resolution. Resolves routine and basic problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. May utilize a customer relationship application or database to record activities a... View job details