Average Salary for Jobs with System and Console Operations Skills

Responsible for the administration of the dialing system that controls the flow of inbound/outbound calls to customers. Designs and configures contact center solutions, manages system integrations, and provides technical support to staff. Collaborates with other departments to define call flows that improve customer experience and operational efficiency. Monitors and analyzes call center data to i... View job details

Oversees all aspects of an organization's computer operations department. Develops standardized operating procedures and policies to effectively operate and maintain computer systems and peripherals. Evaluates and improves the efficacy of computer operations, backup processes, system monitors, and server availability to ensure goals are met. Collaborates with department managers to understand and ... View job details

Responsible for the efficient and effective management of an organization's computer operations. Implements department policies and procedures to effectively operate and maintain computer systems and peripherals. Manages the operation of information system equipment including scheduling workflow, maintenance, and capacity plans. Continuously monitors the efficacy of computer operations, backup pro... View job details

Supervises and monitors the computer operations of one or more shifts. Leads the operating and monitoring of computer equipment and delegates workflow as necessary. Uses established procedures to perform routine tasks to maintain computer equipment and its peripherals. Observes peripheral equipment and error messages displayed on the monitor of the terminal to identify faulty output or machine sto... View job details

Supervises computer operations, acting as a team resource for guidance and support on complex or unusual issues. Implements policies and procedures to perform routine tasks to maintain computer equipment and its peripherals. Continuously monitors the efficacy of computer operations, backup processes, system monitors, and server availability to ensure operation goals are met. Analyzes and records e... View job details