Getting Through  Although email and instant messaging are quickly becoming standard forms of office communication, the telephone still plays an important role in business. Just like a face-to-face meeting, telephone conversations are expected to and should follow certain rules of etiquette to help make the experience pleasant and productive for all those involved. It's easy to forgo manners when talking over the phone. Distractions abound, from impromptu meetings or email notifications blinking on your computer screen. Remember that a conversation over the phone carries just as much weight as ... view article details

5 Things You Should Know About Salary Requirements "What are your salary requirements" is a difficult question for job applicants to answer on a resume or in an interview. Many candidates think it's a trick question – it can be embarrassing to talk about salary and they're afraid of giving an unreasonable answer, so they give up their chance to negotiate salaries and accept their first offer. It requires information and research about salary requirements to give a reasonable answer to this question. This article will tell you what kind of preparation is required to answer th... view article details

Common Online Reputation Management Mistakes & How to Fix Them Employers Are Watching You It has become common practice for employers to scan social media sites of job applicants, such as LinkedIn, Twitter, and Facebook. According to survey done by Microsoft, 70% of employers have rejected applicants based on public information found on the Internet. It’s one thing for employers to screen applicants based on publicly displayed information. But now, in an economic atmosphere were many candidates are willing to do just about anything to get the job, some companies are asking candidates for th... view article details

With the growth of accredited colleges that offer online accredited degrees, starting or finally finishing a college degree could be a breeze. Before selecting an accredited online university, there are some important steps to take for ensuring educational success. Accredited colleges are schools that receive the stamp of approval from education boards. These boards carefully scrutinize to determine if the programs and policies meet specific criteria. If the school fulfills the minimum criteria, it then can market itself as an accredited online college. The 6 approved accreditation organizatio... view article details

Is Transparency Good or Bad? Transparency is one of the most misunderstood concepts in executive circles. Clear to all ranks however, is the notion that a perceived lack of it can have a crippling effect on a leader’s reputation.Consider both current U.S. presidential candidate and incumbent, on the issue. When the latter, Barack Obama, took office, his Administration promised that it would be 'the most open and transparent in history.' All evidence to the contrary, say prominent critics who point to the government’s alleged disappointing track record in processing Freedom of Informat... view article details

You’re probably in a fantasy football league. If your league is really competitive, you’ve probably spent a lot of time researching the best players for your team by buying magazines, studying depth charts, analyzing position rankings, or soliciting advice from experts on Twitter.If all this is true, you’ve probably heard of Dave Richard.As the Senior Fantasy Writer for CBSSports.com, Dave has a job most sports fans and stat-obsessed fantasy football geeks envy---he gets paid to watch professional football and then discuss it. Dave is paid to pick out the best players in the NFL and estimate h... view article details

In high school, when the teacher announced that the next project would involve working in groups, it was not uncommon for a murmur of discontent to ripple through the room. What if I get stuck with that know-it-all or worse, that really lazy kid? Why can't I just work by myself? Well, according to a pair of new studies, you were either right to question the efficacy of group work, or woefully mistaken.First up: the skeptics.Research from the University of Pennsylvania's Wharton School suggests that people working together can become overconfident in their choices and opinions. They lean too he... view article details

Medical and Health Services Managers are responsible for making sure that the day-to-day operations of the medical office run smoothly. Though Health Services managers do not provide health care directly, they are responsible for the planning and coordination of health care delivery, making their role just as essential to the medical field as nurses or doctors.A Health Services Manager may be either generalized or specialized, depending on the size and needs of the office. Bigger offices usually require a number of Health Administrators with varying specialties to implement procedures and poli... view article details

Dear Annette, One of my colleagues stutters. How should I handle this with him in the office? What if we are making a presentation together or doing an important conference call? Hesitant Dear Hesitant, For all you know, your coworker may be staying late at the office, composing his own letter to Me, far more worried about your discomfort than about his level of fluency. If my People were that ... view article details

Q. My performance review is coming soon, and I would like to learn more about the do's and don'ts of performance reviews. Any advice would be greatly appreciated.A. The review process is normally broken down into two parts. The first is spent discussing your overall performance during a defined 'performance period.' The second part of the process is how much you will receive based on your performance.I always advise managers that employees should never be surprised by their review. The purpose of a performance review is just that: to review an employee's performance. In other words, your manag... view article details