After establishing contact with the party you're trying to reach, you should be ready to use the time as effectively as if you were in a face-to-face meeting.The speakerphone – friend or foe?Speakerphones are a great tool for communication via the telephone, but they must be used wisely. Some people prefer to use a speakerphone even when no one else is listening in so that they can take notes during the conversation without having to juggle a phone receiver. If you're one of those people, make sure you inform the people on the line with you that you are using a speakerphone, and if they seem a... view article details

Careers in Demand for the Future What will help wanted ads look like in two, five, ten years from now? And why should you care? As the world evolves, so do job trends and job descriptions. It’s important to structure your career so that your job will still be in demand in several years. This article explores seven professions, both emerging and long-standing, that offer the best careers for the future. Career #1: Healthcare According to recent Labor Department data, an aging population will put healthcare workers such as doctors, nurses, physical therapists, home health aids, and pharmacists... view article details

Real-life Leaders, Their Shortcomings, and How They Overcame Them "A business owner has to realize that, as the saying goes, 'A skunk stinks from the head down,' and a business does too," writes Bill McBean in his book The Facts of Business Life. That’s why, McBean posits, behind every great leader is a successful business. But just because you’re sitting in the leader’s chair doesn’t mean you excel at managing and motivating a team. Plenty of highly-placed executives lack essential people skills, or worse, rule with a bully’s iron fist -- it’s their way or the highway, a la TV bosses Donald T... view article details

Summer Presents Unique Opportunities for You to Advance Your Career Summer is No Time to Slack Off at Work And suddenly, Summer. Coats go into storage, you’re buying sunscreen by the gallon, and your mind instantly shifts from spreadsheets and status meetings to suntans and sandy beaches. However, while kids might be screaming "school's out for summer" and racing for the playground, things don't quite work that way as an adult in the business world. But don't worry, the tips below won't be as painful as summer school. So here are 5 ways you can use summer to your advantage professionally. ... view article details

You've Graduated! (So Now What?) Congratulations. After four years of classes, midterms, finals, projects, reports, stress, growth, and everything else higher learning brings with it, the time is here. You’ve graduated.So now what?All of you have degrees in hand, and the lucky among you have already secured your first jobs. But while the degree may have helped you get the job, success within the position is totally up to you from here on out. This is no longer a classroom, it’s a real-live business that is now depending on you to thrive and help it do the same. And if you don’t, there... view article details

These 5 Simple Steps Will Significantly Improve your Culture of Accountability Accountability is a topic covered in basic management courses. Unfortunately, there seems to be a burgeoning gap between theory and practice when it comes to this concept. Recent surveys suggest 40 percent of employees in US organizations are not held accountable for results. This is a dismal statistic, especially considering issues to do with accountability in the workplace can negatively impact employee morale. There are five strategies organizations can use to ensure accountability is instilled as a core element ... view article details

Telecommuting Can Increase Employee Satisfaction and Productivity Research conducted by Pennsylvania State University suggests myriad benefits of working from home. Telecommuting can reduce business expenses significantly and increase employee satisfaction. Here are five reasons companies should consider allowing employees to telecommute on a regular basis. 1. Less Wasted Time Employees working from home have more control over their work environments. Working from home can eliminate the headaches and hassles involved with traveling to work, and employees can invest more time in performing... view article details

In most jobs, it's unlikely your employer will ever send you home to change if you break one of the written or unwritten rules of the corporate dress code. But every day, you get a chance to make a statement about your value to the company through your choice of clothes. Moreover, salary negotiations can happen at any time. So don't get caught off guard in your old lucky sweatshirt from your college exams on the day the company decides to offer spot bonuses. Here's a list of ways to say 'pay me more' - or at least avoid saying 'pay me less' - with your wardrobe.Would you ask for a raise wearin... view article details

Medical and Health Services Managers are responsible for making sure that the day-to-day operations of the medical office run smoothly. Though Health Services managers do not provide health care directly, they are responsible for the planning and coordination of health care delivery, making their role just as essential to the medical field as nurses or doctors.A Health Services Manager may be either generalized or specialized, depending on the size and needs of the office. Bigger offices usually require a number of Health Administrators with varying specialties to implement procedures and poli... view article details

Good manners are good for business, while great manners can set you apart. If you're under stress or in a hurry, it's easy to let your guard down and fail to observe the basics. But if you take a deep breath before you call, good manners can actually get you the results you want - faster. Here's a rundown of some quick tips to brush up on your phone manners and phone style.Phone strategyTreat the call as if it were a meeting - have a purpose, and an agenda.Decide what you'll do if someone answers other than the person you're calling. Would you prefer to leave a message, go to voice mail, or ca... view article details