Accountability is a topic covered in basic management courses. Unfortunately, there seems to be a burgeoning gap between theory and practice when it comes to this concept. Recent surveys suggest 40 percent of employees in US organizations are not held accountable for results. This is a dismal statistic, especially considering issues to do with accountability in the workplace can negatively impact employee morale.
There are five strategies organizations can use to ensure accountability is instilled as a core element of company culture.
Companies often talk issues to death. There is a huge focus on critical problems, but no solid agreement on corrective actions and no direct line of accountability. Talk is great, but it doesn't accomplish anything if the following actions don't occur:
In order to do this, it is necessary to:
Having clear department goals will enable employees to develop individual goals. This will enhance accountability and lead to a successful implementation of any plans of action.
In order for plans of action to be successful, everyone must be on the same page. Coordinating plans of action leads to:
Monitoring activity and the progress towards objectives is an essential ingredient in creating a culture of accountability. Successful leaders:
Maintaining an open and ongoing dialogue between leadership and subordinates is crucial in ensuring appropriate communication is occurring on all levels. In order to be successful communicators, management must consider these two factors:
Managers who keep this in mind ensure that they are creating a culture of accountability.
Management can’t expect employees to trust and follow them if they can’t:
Creating a culture of accountability isn’t easy. It takes time to implement and it involves hard work to maintain. However, a culture of accountability is one of the best ways to ensure success in business and boost employee morale.
Individualize employee pay based on unique job requirements and personal qualifications.
Get the latest market pricing for benchmark jobs and jobs in your industry.
Analyze the market and your qualifications to negotiate your salary with confidence.
Search thousands of open positions to find your next opportunity.
Home › Articles › HR Articles › 5 Strategies to Create a Culture of Accountability in the Workplace