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Who is looking out for your career - your boss? Probably not. Your accountant? Doubtful. Headhunters, search people, and employment agencies may seem to have your interests in mind, but they're retained - and paid - by the company. So although they can be very nice to you, at the end of the day, their goal is to place candidates and collect a fee.It's time to think like an entrepreneur, with marketable business skills and abilities. It's time to conceive of your career as a high-potential venture, with you as CEO. In this environment, you've got to be your own agent.Learn to look out for your ... view article details

'To be fair, folks who have so much money in the market that they simply don't have enough time to stay on top of investment trends would probably be good candidates for the use of a full-service broker.'  'Full-service' brokers get their name and reputation from the dogged and devoted work they're expected to do to keep clients happy. They carry business cards from distinguished brokerage firms like Salomon Smith Barney and Merrill Lynch. In an ideal world, a broker provides sound, profitable investment ideas, and furnishes up-to-the-minute research to keep you current with market trends, sto... view article details

Do you have a big presentation at work? Are you giving an important speech to hundreds or thousands of people? If so, chances are you spent a considerable time preparing. So why aren't you expending that same level of effort preparing for your job interview?Carole Martin is this week's podcast guest, as she discusses her book 'Boost Your Interview IQ: Proven Techniques That Will Get You the Job.' The book consists of dozens of commonly asked job interview questions, accompanied by three answers from which you can choose the one you think answers the question best. From there, Martin's analysis... view article details

Think back to your biggest accomplishment. The thing you're most proud of which you still brag about to this day. Maybe you lost 100 lbs, climbed Mt. Everest or successfully finished that marathon. Whatever your goal was, chances are it was difficult and you were emotionally invested, which made the success that much sweeter.Mark Murphy, author of 'Hard Goals: The Secret to Getting From Where You Are to Where You Want to Be,' is this week's guest on Salary Talk, and tells Aaron and Wendy that many people---and companies---have it all wrong when it comes to goal-setting.While SMART (Specific, M... view article details

Ask anyone who's ever sold a home, and they'll tell you how seriously they took the process of selecting a real estate agent to represent them. It's likely they also took a proactive role in ensuring that the agent worked hard to market their home. When it comes to home buyers however, the number of people who end up with a real estate agent by accident is amazing. The person who helps you find and buy your house is integral to the success of the process, which is why buyers ought to put the same effort into finding an agent as home sellers would.Who's who in real estate agentsTo find the righ... view article details

Customer service skills are necessary in any industry. For businesses, managing customers' concerns must be a top priority to establish a good relationship and reputation. Not only employees who work in customer support need to improve their customer service skills. Management and team leaders must also learn to enhance their customer service skills to develop effective strategies. Key Takeaways Major customer service skills include communication, problem-solving, patience, and empathy. Improving customer service skills includes collecting feedback from clients and practicing active listenin... view blog & white papers details

Anyone in a customer-facing role knows that good customer service skills are required to provide great service. While product knowledge and a friendly demeanor are important, there are several other essential customer service skills that can set you apart. To become a customer service all-star and experience the rewards of happy, loyal customers and a successful business, mastery of the following 12 customer service skills is a must. What are customer service skills? Customer service skills are the abilities and techniques that allow employees to handle customer questions, complaints, and con... view blog & white papers details

At this time of the year, companies roll out the benefits package to their employees once again. But do the employees really understand its value? Sure, they appreciate the healthcare plan and the paid time off. But all the other benefits that cost the company a pretty penny often goes unseen. The truth is that employees do not always know the full extrinsic value of benefits. While employees notice the intrinsic value they get from their jobs, companies need to convey the extrinsic value of benefits. When employees grasp the full extrinsic value of benefits, they will feel more satisfied and ... view blog & white papers details

You know that creating compensation models that work is an art form. If done right, a good compensation plan attracts, motivates, and retains top talent. Follow these steps to build a rewards framework that fits your company's needs and budget. Let's get started. Conducting a Thorough Job Analysis to Build the Foundation for Your Compensation Models To build solid compensation models, start with a thorough job analysis. Identify the main tasks, skills, and performance metrics for each job. Talk to employees in those roles to understand their day-to-day work. Review job listings for similar r... view blog & white papers details

Companies today face stiff competition for top talent. With unemployment rates at historic lows, it has never been more challenging to recruit and retain top employees. The answer? Equity programs. Shared ownership, including stock options and restricted stock units, is becoming the most powerful tool for engaging top talent. These are crucial in keeping the best employees for the long haul. Equity gives employees a tangible stake in the company's success. It transforms them from being just a worker to being a genuine partner and owner. This article explores the data on how equity programs inc... view blog & white papers details