The Senior Field Service Engineer identifies, analyzes, and repairs product failures, install new components or parts. Installs, configures, troubleshoots, and maintains products/equipment. Being a Senior Field Service Engineer researches and answers difficult customer questions about product features and recommend appropriate upgrades. Develops creative solutions to more unique, chronic, or complex issues. In addition, Senior Field Service Engineer performs start up testing and customer training on features and general maintenance of product. May mentor less experienced engineers. Has deep kn... view job details

Complete annual written evaluations of supervisees, manage personnel actions and make recommendations to top management. Follow procedures to ensure that internal policies are being followed and that all the necessary documents are maintained to meet all government requirements and maintain program accreditation. Develop and revise organizational policies and procedures within the scope of the adult care services offered to allow an efficient operation of our program. view job details

Assures proper repair order flow to satisfy warranty/dealership/business office requirements. Observe, encourage, and inspire advisors to secure customer loyalty. Makes repair recommendations and manages customer expectations for repair timeline. view job details

Attend and participate in meetings regarding work to be done on large projects. Lead the efforts of the Service team to ensure productivity, consistency and quality. Collaborate with internal team members to identify pricing updates and manage the rollout of changes to technician team. view job details

Manage escalated problem solving through clear communication, consistent use of WEX Health tools, and follow-up in a timely manner. Communicate and set expectations and deliverable dates effectively with partner. Utilize Technical Service as the first point of client contact for service issues to ensure consistent issue resolution. view job details

Act as the primary connection between the office staff and the field, answer any technical questions either may have. Create and lead a diverse team to provide best-in-class customer service through positive leadership, on-going direction, coaching and career development. Support dispatchers in scheduling Field Service Engineers for appropriate jobs according to vicinity and skill set. view job details

Lead a team of sales professionals who sell Building Automation products, MAC work, and service contracts tailored to meet our customers’ requirements. Active campus involvement, marketing and communication skills, customer service experience and self-management. Required - Bachelor s degree in business administration or a related field or equivalent combination of education and experience. view job details

Lead a team of hourly cast members by coaching, mentoring, motivating, empowering, removing obstacles and holding individuals accountable to overall job performance and adhering to all company policies and procedures. Actively participates in industry organizations, conferences, training seminars and symposiums to promote Imperia services and brand awareness. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veter view job details

demonstrated success in achieving service goals in conference center or customer service environment. Develops and maintains pertinent partnerships (such as Retail and third-party provider) in support of driving business results and improving the client experience. Lead employees in proper freight handling practices, including all claims prevention, hazardous materials, over-short-damage, freight analysis requirements and use of tools and equipment. view job details

Drive key account metrics including revenue and profit growth, customer satisfaction, and margin improvement. Controls and approves expenses against budget and within established guidelines. Create account strategic plan that leverage delivery capabilities, solutions and offerings that lead to growth of the services portfolios. view job details

attend relevant industry conferences as appropriate. Evaluate associates on performance and complete annual performance appraisals. Lead daily activities of the team to ensure that all work is completed according to scheduled deadlines with attention to quality standards, priorities and overall goals. view job details

Attends divisional meetings and presents to the group a review of all projects and timelines. Reviews and approves maintenance expenses, invoices for payment, and obtains required approval for larger expenditures. Works with District Managers and Senior District Managers to give direction and guidance on technical aspects of repair and maintenance. view job details

Reviews service employee productivity and performance levels with individual employees on a weekly basis. Communicate with Transportation Coordinator on deliveries and pick up of vehicles to/from customer locations and other demonstration/sales locations making sure drivers have proper training and licensing (including picking up customer payments or trade-in vehicles). Assists in the daily preparation of service center, service desk, and equipment prior to start of business each day and the recovery and securing of service center and unclaimed customer vehicles at close of each business day. view job details

Promote the sale of appropriate services, parts, and accessories by thoroughly understanding the product and associated service requirements. Requires significant experience in Relationship Management and is typically responsible for large and complex commercial and retail banking group relationships as applicable to the line of business. Develop collaborative& influential relationships with Finance, Product, Treasury & Risk, and Control teams to improve communication, analytics, refine reporting and controls. view job details

Develop, collect, analyze and disseminate multi-level objective key performance indicators (KPIs) and other performance data from Global Data Center Construction and Operations, Project Controls, Safety teams, vendor surveys, and internal feedback/inputs to ensure positive vendor performance management focused on continuous improvement. Demonstrated positive leadership and management skills with a good understanding of business metrics, safety policies/procedures, human resources policies/procedures, risk management concepts, and other applicable project management procedures. view job details

Training for electrical technicians in sales, service and installation of Electrical equipment. Works with HR to develop education process to train staff on electrical systems, specifications, installations and standards. view job details

Demonstrated Application of Project Management Skills, Supplier Performance Management, Category Strategy Development & Application, Sourcing, Global Indirect Procurement Risk Management, Contract Execution & Management, Materials Management, Negotiating & Influencing Strategy, Financial Skills. Assist with development of Risk & Control Self-Assessment mapping and documentations through participation in end-to-end process walkthroughs and deep dives with assigned business units. Develop new reporting requirements with the Business Reporting and Analysis group (including division of responsibilities for analysis) for execution of a monthly reporting package (and annual panning) for GOS and GOS sub-segments. view job details

Leading all aspects of the offering management process related to design, development and launch of common services and tools to support the health analytics platform and platform offerings. Demonstrated leadership experience in the development, implementation and assessment of ES&H Programs in accordance with US Department of Energy Requirements. Manages staff of assigned areas including screening, hiring and retaining personnel, evaluations, competency evaluations, performance reviews, job descriptions, work scheduling, time reporting, wage and salary application, promotions and progressive discipline up to and including termination. view job details

Participate and/or serve as project manager in complex ITS projects such as upgrades or installations of integrated systems and services, utilizing standardized project management methodologies. Plan and conduct project meetings with stakeholders and project personnel to communicate milestones and completion dates, to provide technical advice and solutions, and to resolve issues that arise during the course of the project. Manage in the administrative processes for human resource actions (hiring, professional development, promotions, terminations, disciplinary procedures, and salary adjustments) to maintain a skilled technical and customer service-oriented staff. view job details

Manage a successful team of techs and yard staff who's efficiency meets or exceeds our goals. Provide customers status updates through continual communication throughout the service process (diagnosis, add-ons, completion, invoicing). Communicate with all customers in a clear and productive way on all jobs on a routine basis. view job details