These 5 Simple Steps Will Significantly Improve your Culture of Accountability Accountability is a topic covered in basic management courses. Unfortunately, there seems to be a burgeoning gap between theory and practice when it comes to this concept. Recent surveys suggest 40 percent of employees in US organizations are not held accountable for results. This is a dismal statistic, especially considering issues to do with accountability in the workplace can negatively impact employee morale. There are five strategies organizations can use to ensure accountability is instilled as a core element ... view article details

Telecommuting Can Increase Employee Satisfaction and Productivity Research conducted by Pennsylvania State University suggests myriad benefits of working from home. Telecommuting can reduce business expenses significantly and increase employee satisfaction. Here are five reasons companies should consider allowing employees to telecommute on a regular basis. 1. Less Wasted Time Employees working from home have more control over their work environments. Working from home can eliminate the headaches and hassles involved with traveling to work, and employees can invest more time in performing... view article details

Medical and Health Services Managers are responsible for making sure that the day-to-day operations of the medical office run smoothly. Though Health Services managers do not provide health care directly, they are responsible for the planning and coordination of health care delivery, making their role just as essential to the medical field as nurses or doctors.A Health Services Manager may be either generalized or specialized, depending on the size and needs of the office. Bigger offices usually require a number of Health Administrators with varying specialties to implement procedures and poli... view article details

Good manners are good for business, while great manners can set you apart. If you're under stress or in a hurry, it's easy to let your guard down and fail to observe the basics. But if you take a deep breath before you call, good manners can actually get you the results you want - faster. Here's a rundown of some quick tips to brush up on your phone manners and phone style.Phone strategyTreat the call as if it were a meeting - have a purpose, and an agenda.Decide what you'll do if someone answers other than the person you're calling. Would you prefer to leave a message, go to voice mail, or ca... view article details

North Dakota was the place to be in 2011, at least for people seeking work. The state ended last year much as it began: with the lowest unemployment rates in the country, according to numbers from the U.S. Bureau of Labor Statistics. According to numbers released last week, the national, seasonally adjusted unemployment rate was 8.3 percent. North Dakota, however, had a jobless rate of just 3.3 percent, down from 3.8 percent in December 2010, according to BLS data from December 2011 which focused on individual states. Two other states from the upper Midwest and a pair of New England states rou... view article details

Everybody with a credit card knows it's smart to pay what you owe at the end of every month - right? According to CardWeb.com, an international credit card tracker, credit card debt is approximately $9000 per household for those carrying at least one credit card. Internet shopping increases the temptation to overspend, since cash or checks are rarely an option if you're online to shop.Holiday spending is a notoreous time when consumers rack up their credit card bills. According the Cardweb.com, Americans racked up just over $115 billion in retail spending on their credit and debit cards during... view article details

Job description Lawyers act as both advisors and advocates to their clients. They represent either the defense or prosecution side in criminal and civil trials. They are responsible for presenting evidence and arguments that best support their client. Lawyers advise their clients regarding a multitude of issues in both business and personal matters. Lawyers will usually specialize in a certain area of law, such as healthcare, probate, international, and environmental law, among others. Most lawyers work in private practices dealing with either criminal or civil law cases. The National Associa... view article details

At the end of a business meeting, the organizer summarizes the decisions the group has made, lists the next steps, and assigns action items or tasks to participants. Typically, all action items should be carried out by people who attended the meeting, or people who report to them. It is usually less productive to assign work that results from a meeting to someone who wasn't represented.To be courteous of people's time, end the meeting when it is scheduled to end and leave the room, especially if another group is using the room directly afterward.The Meeting-After-the-MeetingPay careful attenti... view article details

Q: I am putting in my resume for a manager's position that has just opened up in the store where I am a sales associate. I have been in retail for about five years and with this company for about six months. I have a degree in textiles, apparel and merchandising and a minor in business administration. The manager who is leaving speaks very highly of me. The median salary for my area is about $36,000. Should I ask for less because I have no management experience? Or should I ask for a range of $32,000 to $36,000 and see what they offer?A: If the median salary is $36,000, that means the candidat... view article details

Dear Annette,Throughout my business travels I often encounter public figures - in airplanes, in elevators, at conferences. What's the appropriate etiquette for greeting celebrities?Star StuckDear Star Stuck,A few years ago, during the filming of a smash British Invasion-inspired comedy, I was dining in an exclusive Indian restaurant in London's fabulous Mayfair. As I contemplated the handsome, well-appointed dining companion seated across from me, the sound of voices wafting over from another table suddenly interrupted my train of thought. What broke my concentration was the subject of the oth... view article details