As of April 22, 2025, the average annual salary for a Technical Customer Support Representative II in the United Kingdom is £28,610, with an hourly rate of £14, according to Salary.com Global Salary IQ data. The average salary ranges from £27,022 to £31,503, influenced by factors like location, education, experience, and more.
| Percentile | Salary | Location | Last Updated |
| 25th Percentile Technical Customer Support Representative II Salary | £27,022 | United Kingdom | April 22, 2025 |
| 50th Percentile Technical Customer Support Representative II Salary | £28,610 | United Kingdom | April 22, 2025 |
| 75th Percentile Technical Customer Support Representative II Salary | £31,503 | United Kingdom | April 22, 2025 |
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SalaryIQTMSalary.com provides you with accurate and diversified Technical Customer Support Representative II salary data based on specialized databases to help you get a fairer salary. The average annual pay for a Technical Customer Support Representative II is about £28,610 a year, this translates to an approximate hourly rate of £14, a monthly salary of about £2,384, and a weekly pay of around £550. Click the switch button below to see more details about Technical Customer Support Representative II hourly pay, weekly pay, monthly pay, and so on.
A Technical Customer Support Representative II's salary varies significantly based on experience level. Entry typically earn £27,449 - £28,373, while Intermediate make £27,520 - £28,444, Senior earn £27,828 - £28,826, Specialist earn £28,491 - £30,035, Expert can reach £29,042 - £30,726 or more, depending on the company and location.
| Levels | Salary |
|---|---|
| Entry Level Technical Customer Support Representative II | £28,089 |
| Intermediate Level Technical Customer Support Representative II | £28,136 |
| Senior Level Technical Customer Support Representative II | £28,444 |
| Specialist Level Technical Customer Support Representative II | £29,474 |
| Expert Level Technical Customer Support Representative II | £30,121 |
| Entry Level | 2% |
| Intermediate Level | 2% |
| Senior Level | 1% |
| Specialist Level | 3% |
| Expert Level | 5% |
Mastering key skills can significantly increase your earning potential as a Technical Customer Support Representative II. According to Salary.com's Real-time Job Posting Data, expertise in Customer Service can lead to a 15% salary raise, while strong Android skills boost pay by a 1%. Even iOS can result in a 1% salary increase.
| Skills | Salary | Demand | |
|---|---|---|---|
| Skill & Salary | Demand | ||
| Customer Service | £32,902 |
Customer Service
£32,902
|
15%
|
| Android | £28,896 |
Android
£28,896
|
1%
|
| iOS | £28,896 |
iOS
£28,896
|
1%
|
| Active Directory | £28,896 |
Active Directory
£28,896
|
1%
|
As of April 22, 2025 , a Technical Customer Support Representative I makes less than a Technical Customer Support Representative II. A Technical Customer Support Representative I earns an average annual salary of £22,627. And a Technical Customer Support Representative II earns an average annual salary of £28,610.
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