As of April 22, 2025, the average annual salary for a Technical Customer Support Representative - Tier 2 in the United Kingdom is £28,700, with an hourly rate of £14, according to Salary.com Global Salary IQ data. The average salary ranges from £27,100 to £31,600, influenced by factors like location, education, experience, and more.
| Percentile | Salary | Location | Last Updated |
| 25th Percentile Technical Customer Support Representative - Tier 2 Salary | £27,100 | United Kingdom | April 22, 2025 |
| 50th Percentile Technical Customer Support Representative - Tier 2 Salary | £28,700 | United Kingdom | April 22, 2025 |
| 75th Percentile Technical Customer Support Representative - Tier 2 Salary | £31,600 | United Kingdom | April 22, 2025 |
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SalaryIQTMSalary.com provides you with accurate and diversified Technical Customer Support Representative - Tier 2 salary data based on specialized databases to help you get a fairer salary. The average annual pay for a Technical Customer Support Representative - Tier 2 is about £28,700 a year, this translates to an approximate hourly rate of £14, a monthly salary of about £2,392, and a weekly pay of around £552. Click the switch button below to see more details about Technical Customer Support Representative - Tier 2 hourly pay, weekly pay, monthly pay, and so on.
A Technical Customer Support Representative - Tier 2's salary varies significantly based on experience level. Entry typically earn £27,530 - £28,461, while Intermediate make £27,601 - £28,533, Senior earn £27,912 - £28,916, Specialist earn £28,581 - £30,128, Expert can reach £29,133 - £30,821 or more, depending on the company and location.
| Levels | Salary |
|---|---|
| Entry Level Technical Customer Support Representative - Tier 2 | £28,175 |
| Intermediate Level Technical Customer Support Representative - Tier 2 | £28,222 |
| Senior Level Technical Customer Support Representative - Tier 2 | £28,533 |
| Specialist Level Technical Customer Support Representative - Tier 2 | £29,566 |
| Expert Level Technical Customer Support Representative - Tier 2 | £30,215 |
| Entry Level | 2% |
| Intermediate Level | 2% |
| Senior Level | 1% |
| Specialist Level | 3% |
| Expert Level | 5% |
Mastering key skills can significantly increase your earning potential as a Technical Customer Support Representative - Tier 2. According to Salary.com's Real-time Job Posting Data, expertise in Customer Service can lead to a 15% salary raise, while strong Android skills boost pay by a 1%. Even iOS can result in a 1% salary increase.
| Skills | Salary | Demand | |
|---|---|---|---|
| Skill & Salary | Demand | ||
| Customer Service | £33,005 |
Customer Service
£33,005
|
15%
|
| Android | £28,987 |
Android
£28,987
|
1%
|
| iOS | £28,987 |
iOS
£28,987
|
1%
|
| Active Directory | £28,987 |
Active Directory
£28,987
|
1%
|
As of April 22, 2025 , a Technical Customer Support Representative II makes less than a Technical Customer Support Representative - Tier 2. A Technical Customer Support Representative II earns an average annual salary of £24,129. And a Technical Customer Support Representative - Tier 2 earns an average annual salary of £28,700.
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