As of April 22, 2025, the average annual salary for a Technical Customer Support Representative - Tier 2 in the United Kingdom is £28,700, with an hourly rate of £14, according to Salary.com Global Salary IQ data. The average salary ranges from £27,100 to £31,600, influenced by factors like location, education, experience, and more.

Global Market Data
25TH   £27,100
50TH(Median)   £28,700
75TH   £31,600
Technical Customer Support Representative - Tier 2 Salaries by Percentile
Percentile Salary Location Last Updated
25th Percentile Technical Customer Support Representative - Tier 2 Salary £27,100 United Kingdom April 22, 2025
50th Percentile Technical Customer Support Representative - Tier 2 Salary £28,700 United Kingdom April 22, 2025
75th Percentile Technical Customer Support Representative - Tier 2 Salary £31,600 United Kingdom April 22, 2025

Unlock Intelligence on Your Competitors' Salaries Across 35 Countries

Real-time global intelligence that empowers you to make competitive pay decisions and align offers with global trends.

SalaryIQTM

How Much Does a Technical Customer Support Representative - Tier 2 Make by Hour, Week, Month, and Year?

Last Updated on April 22, 2025

Salary.com provides you with accurate and diversified Technical Customer Support Representative - Tier 2 salary data based on specialized databases to help you get a fairer salary. The average annual pay for a Technical Customer Support Representative - Tier 2 is about £28,700 a year, this translates to an approximate hourly rate of £14, a monthly salary of about £2,392, and a weekly pay of around £552. Click the switch button below to see more details about Technical Customer Support Representative - Tier 2 hourly pay, weekly pay, monthly pay, and so on.

How Much Do Technical Customer Support Representative - Tier 2s Earn at Different Levels in 2025?

A Technical Customer Support Representative - Tier 2's salary varies significantly based on experience level. Entry typically earn £27,530 - £28,461, while Intermediate make £27,601 - £28,533, Senior earn £27,912 - £28,916, Specialist earn £28,581 - £30,128, Expert can reach £29,133 - £30,821 or more, depending on the company and location.

Levels Salary
Entry Level Technical Customer Support Representative - Tier 2 £28,175
Intermediate Level Technical Customer Support Representative - Tier 2 £28,222
Senior Level Technical Customer Support Representative - Tier 2 £28,533
Specialist Level Technical Customer Support Representative - Tier 2 £29,566
Expert Level Technical Customer Support Representative - Tier 2 £30,215
£28,175 0 yr
£28,222 < 2 yrs
£28,533 2-4 yrs
£29,566 5-8 yrs
£30,215 > 8 yrs
Entry Level 2%
Intermediate Level 2%
Senior Level 1%
Specialist Level 3%
Expert Level 5%
View as Table
View as Graph
Last Updated on April 22, 2025

What are the Highest Paying Cities in the United Kingdom for Technical Customer Support Representative - Tier 2?

The top 3 highest-paying cities in the United Kingdom for Technical Customer Support Representative - Tier 2 are London, Brighton and Hove, and Manchester. In London, the average salary is £30,996 per year, while Brighton and Hove offers £28,913, and Manchester pays around £27,510 annually.

Which Job Pays More: Technical Customer Support Representative II or Technical Customer Support Representative - Tier 2?

As of April 22, 2025 , a Technical Customer Support Representative II makes less than a Technical Customer Support Representative - Tier 2. A Technical Customer Support Representative II earns an average annual salary of £24,129. And a Technical Customer Support Representative - Tier 2 earns an average annual salary of £28,700.

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst