As of April 22, 2025, the average annual salary for a Technical Customer Support Representative - Tier 1 in the United Kingdom is £25,420, with an hourly rate of £12, according to Salary.com Global Salary IQ data. The average salary ranges from £24,340 to £28,050, influenced by factors like location, education, experience, and more.
| Percentile | Salary | Location | Last Updated |
| 25th Percentile Technical Customer Support Representative - Tier 1 Salary | £24,340 | United Kingdom | April 22, 2025 |
| 50th Percentile Technical Customer Support Representative - Tier 1 Salary | £25,420 | United Kingdom | April 22, 2025 |
| 75th Percentile Technical Customer Support Representative - Tier 1 Salary | £28,050 | United Kingdom | April 22, 2025 |
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SalaryIQTMSalary.com provides you with accurate and diversified Technical Customer Support Representative - Tier 1 salary data based on specialized databases to help you get a fairer salary. The average annual pay for a Technical Customer Support Representative - Tier 1 is about £25,420 a year, this translates to an approximate hourly rate of £12, a monthly salary of about £2,118, and a weekly pay of around £489. Click the switch button below to see more details about Technical Customer Support Representative - Tier 1 hourly pay, weekly pay, monthly pay, and so on.
A Technical Customer Support Representative - Tier 1's salary varies significantly based on experience level. Entry typically earn £24,936 - £25,695, while Intermediate make £25,017 - £25,891, Senior earn £25,227 - £26,401, Specialist earn £25,339 - £26,715, Expert can reach £25,388 - £26,794 or more, depending on the company and location.
| Levels | Salary |
|---|---|
| Entry Level Technical Customer Support Representative - Tier 1 | £25,339 |
| Intermediate Level Technical Customer Support Representative - Tier 1 | £25,420 |
| Senior Level Technical Customer Support Representative - Tier 1 | £25,891 |
| Specialist Level Technical Customer Support Representative - Tier 1 | £26,205 |
| Expert Level Technical Customer Support Representative - Tier 1 | £26,284 |
| Entry Level | 0% |
| Intermediate Level | 0% |
| Senior Level | 2% |
| Specialist Level | 3% |
| Expert Level | 3% |
Mastering key skills can significantly increase your earning potential as a Technical Customer Support Representative - Tier 1. According to Salary.com's Real-time Job Posting Data, expertise in Customer Service can lead to a 13% salary raise, while strong Hydraulics skills boost pay by a 2%. Even Pneumatics can result in a 1% salary increase.
| Skills | Salary | Demand | |
|---|---|---|---|
| Skill & Salary | Demand | ||
| Customer Service | £28,725 |
Customer Service
£28,725
|
13%
|
| Hydraulics | £25,928 |
Hydraulics
£25,928
|
2%
|
| Pneumatics | £25,674 |
Pneumatics
£25,674
|
1%
|
As of April 22, 2025 , a Technical Customer Support Representative I makes less than a Technical Customer Support Representative - Tier 1. A Technical Customer Support Representative I earns an average annual salary of £22,627. And a Technical Customer Support Representative - Tier 1 earns an average annual salary of £25,420.
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