Customer Retention Representative III Salary in Washington, District of Columbia
Customer Retention Representative III Salary in Washington, DC
How much does a Customer Retention Representative III make in Washington, DC? The average Customer Retention Representative III salary in Washington, DC is $54,202 as of May 28, 2024, but the range typically falls between $46,953 and $63,115. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Customer Retention Representative III Salary | $40,354 | Washington,DC | May 28, 2024 |
| 25th Percentile Customer Retention Representative III Salary | $46,953 | Washington,DC | May 28, 2024 |
| 50th Percentile Customer Retention Representative III Salary | $54,202 | Washington,DC | May 28, 2024 |
| 75th Percentile Customer Retention Representative III Salary | $63,115 | Washington,DC | May 28, 2024 |
| 90th Percentile Customer Retention Representative III Salary | $71,230 | Washington,DC | May 28, 2024 |
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What skills does a Customer Retention Representative III need?
Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Training and Development: The process of improving the job performance of an individual or group through structured and planned training sessions.
Call Center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
Job Description for Customer Retention Representative III
Customer Retention Representative III processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Representative III offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Additionally, Customer Retention Representative III typically reports to a supervisor or manager. The Customer Retention Representative III works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Customer Retention Representative III typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)... View full job description
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Cape Fear Valley Medical Center - Fayetteville, NCFacility. Cape Fear Valley Medical Center. Location. Fayetteville, North Carolina. Department. Nursing Administration. Job Family. Nursing. Work Shift. Day...- 9 Months Ago
Career Path for Customer Retention Representative III
A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Customer Retention Representative III, the upper level is Customer Retention Supervisor and then progresses to Customer Retention Manager.
What does a Customer Retention Representative III do?
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Customer Retention Representative III Pay Difference by Location
Customer Retention Representative III salary varies from city to city. Compared with national average salary of Customer Retention Representative III, the highest Customer Retention Representative III salary is in San Francisco, CA, where the Customer Retention Representative III salary is 25.0% above. The lowest Customer Retention Representative III salary is in Miami, FL, where the Customer Retention Representative III salary is 3.5% lower than national average salary.
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About Washington, District of Columbia
Similar Jobs to Customer Retention Representative III
| Job Title | Experience | EDUCATION | Salary Compared to This Job |
|---|---|---|---|
| Job Title Customer Retention Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
| Job Title Customer Retention Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
| Job Title Customer Service Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
| Job Title Customer Service Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
| Job Title Customer Service Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
Level of Education for Customer Retention Representative III
Jobs with different levels of education may pay very differently. Check the Customer Retention Representative III salary of your education level.
- Customer Retention Representative III Salaries with No Diploma
- Customer Retention Representative III Salaries with a High School Diploma or Technical Certificate
- Customer Retention Representative III Salaries with an Associate's Degree
- Customer Retention Representative III Salaries with a Bachelor's Degree
- Customer Retention Representative III Salaries with a Master's Degree or MBA
- Customer Retention Representative III Salaries with a JD, MD, PhD or Equivalent
Customer Retention Representative III Salary by Global Country
Customer Retention Representative III salary varies from country to country. There are several factors that mainly impact the Customer Retention Representative III salary, including cost of living, economic conditions, market rates and legal differences. Click below to Customer Retention Representative III salary of the other country.
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About Washington, District of Columbia Washington, D.C. is located in the mid-Atlantic region of the U.S. East Coast. Due to the District of Columbia retrocession, the city has a total area....More
Washington, District of Columbia area prices were up 1.3% from a year ago View the Cost of Living in Washington, District of Columbia
Customer Retention Representative III Salary in popular cities:
Skills associated with Customer Retention Representative III: Customer Retention, Customer Satisfaction, Customer Relations, Customer Complaint Resolution ...More
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