Maintenance Technician

Who We Are: 

Axis Residential is a forward-thinking, property management organization, part of Inland Group ­– a vertically integrated real estate developer, contractor, and owner of multifamily housing communities based in Spokane, WA. Collectively, we have set ourselves apart as an industry leader who genuinely cares for the well-being and success of our people while creating an environment of meaningful community for our residents. Our success is a result of our team and culture– we take a relational and entrepreneurial approach to business and our team members are authentic, curious, natural leaders who value the greater team. We love what we do, and we are committed to excellence in our work.

The Position:

We are seeking a people-focused Maintenance Technician for our 55 and older, active adult community - Affinity at Ramsey. As the Maintenance Technician, you will be responsible for the onsite maintenance needs of the community.

• Maintain a community culture focused on enhancing our residents’ way of life while providing excellent customer service and a supportive home environment.
• Build strong rapport with all residents of the community.
• Respond to all service requests and work orders to ensure the repair and maintenance of property facilities and units are completed in a timely and professional manner consistent with the standards set forth by the Maintenance Supervisor.

• Assist with daily inspections of the building and grounds to ensure the safety of residents and the protection of the building asset; items in need of attention must be directed to the attention of the Maintenance Supervisor.

• Assist with, at the direction of the Maintenance Supervisor, work related to maintenance, work orders and unit turnovers.
• Follow a preventative maintenance schedule as assigned by the Maintenance Supervisor.
• Provide evening, weekend, and holiday emergency service when required.
• Repair and maintain equipment owned by the community.
• Assist in painting apartments and community common areas.
• Complete grounds maintenance such as trash pick-up, landscaping, power washing common areas, carports, and buildings.
• Wash the pool deck with fresh water weekly.
• Assist with appliance repair (and if necessary) replacement.
• Perform, or assist with the hanging of new light fixtures and ceiling fans, overhead kitchen lighting, etc., this includes light fixtures in vaulted ceilings.
• Assist in maintaining pool equipment, including pool chemical monitoring.
• Safely operate and maintain property golf cart if use is required.
• Comply with all company policies and procedures.
• Comply with all Fair Housing laws.

Other Duties: This job profile is not intended to be an all-inclusive list of job duties and responsibilities, as one may be asked to perform additional tasks in order to meet the needs of the organization.

What We Are Seeking:

A customer service focused Maintenance Technician who can effectively work with the site team to carry out the daily maintenance needs of the community while building rapport with residents.

• Must be a team player who takes a ‘we’ over ‘me’ approach to building and sustaining relationships with others.
• Must be determined, ambitious, and self-motivated.
• Excellent communication skills; must be proficient in speaking, reading, and writing in English.
• Preferred experience in residential property management, hotel maintenance, construction, electrical, plumbing, or painting.
• Computer proficiency to include email, Microsoft Office Suite, ability to navigate web-based trainings, and other various computer programs.
• Willingness to work evenings and weekends as necessary.
• High School diploma or equivalency certificate.
• Valid driver’s license and insured, operable vehicle.

Compensation and Benefits:

• Competitive pay (based on experience).
• Bonus incentive.
• Annual performance review with potential merit increase.
• Full benefits package: Medical, Dental, Vision, Disability, AD&D, and Life Insurance.
• 401(k) with Safe Harbor contribution.
• Vacation, Sick, and Holiday Pay.

Physical Requirements:

• Standing: 6-8 hours/day.
• Walking: 6-8 hours/day.
• Lifting: 25-50 lbs., may require movement/lifting in excess of these limits.
• Twisting: moderate, 121-480 twists/day (480 based upon 1 twist/minute).
• Bending: moderate, 1-120 bends/day.
• Squat/Kneel: 1-6 hours/day.
• Climbing: 3-6 hours/day- ladders and stairs.
• Endurance: moderate energy requirements.
• Manual Dexterity: gross and fine frequent motor movement, either hand 61%-100% of job cycle time.
• Vision: minimal near vision and depth perception required.

Environmental and Safety Factors:

• Weather: working both indoors and outdoors with frequent exposure to extreme weather conditions/temperatures, including uneven and slippery surfaces. 
• Noise: occasional exposure to high-volume sounds, hearing protection provided.
• Moving Objects: potential for significant injury from moving objects.
• Pace of Work: varies, typically fast-paced.
• Work with Others: moderate, association is intermittent and necessary.
• Note: job duties do not require the use of a respirator, however one will be provided if requested.
• Driving: exposure to conditions related to operating a motor vehicle, including the possibility of bodily injury related to motor vehicle collisions.

Axis Residential is an Equal Opportunity Employer.