Help Desk Technician (Onsite in Bath, Maine)
Job Posting for Help Desk Technician (Onsite in Bath, Maine) at DXC Technology
Responsibilities:
- Provide technical support and troubleshooting for desktops, laptops, and other end-user devices
- Analyze and resolve hardware and software issues in a timely manner
- Assist with the setup and configuration of new devices and software applications
- Respond to help desk tickets and provide excellent customer service to end-users
- Collaborate with other IT teams to ensure efficient resolution of technical issues
- Maintain accurate documentation of support activities and resolutions
Qualifications:
- High school diploma or G.E.D. or related experience.
- 1 or more years of technical training in computer support, preferred.
- 1 to 2 years of technical or customer support experience.
- Experience working with company products and operating systems such as Windows.
- Experience with ticket systems like JIRA (preferred), or ServiceNow, Remedy.
- Experience with solving computer related problems
- Experience working with company escalation policy
- Interpersonal and communication skills to interact with customers and team members.
- Organization skills to balance and prioritize work.
- Analytical and problem solving skills.
Benefits:
- Competitive salary based on experience
- Health insurance coverage
- Retirement plan options
- Paid time off and holidays
If you are a motivated individual with a passion for technology and providing exceptional customer service, we encourage you to apply for the Help Desk Analyst position. Join our team and contribute to the success of our organization by ensuring the smooth operation of our IT systems.
Job Types: Full-time, Permanent
Pay: $19.23 per hour
Benefits:
- Employee assistance program
- Parental leave
- Referral program
- Tuition reimbursement
Experience level:
- 1 year
- Under 1 year
Schedule:
- 8 hour shift
Experience:
- Help desk: 1 year (Preferred)
- Windows: 1 year (Preferred)
Work Location: In person
Sign up to receive alerts about other jobs that are on the Help Desk Technician (Onsite in Bath, Maine) career path.
Click the checkbox next to the jobs that you are interested in.
Sign up to receive alerts about other jobs with skills like those required for the Help Desk Technician (Onsite in Bath, Maine).
Click the checkbox next to the jobs that you are interested in.
-
Computer Troubleshooting Skill
-
Income Estimation: $52,464 - $67,119
-
Income Estimation: $53,399 - $66,703
-
-
End-User Training Skill
-
Income Estimation: $47,086 - $64,705
-
Income Estimation: $47,574 - $63,828
-
Job openings at DXC Technology
Sanford, NC
Full Time
Bath, ME
Full Time
McPherson, KS
Full Time
Hunt Valley, MD
Full Time
Not the job you're looking for? Here are some other Help Desk Technician (Onsite in Bath, Maine) jobs in the Bath, ME area that may be a better fit.
We don't have any other Help Desk Technician (Onsite in Bath, Maine) jobs in the Bath, ME area right now.
OnSite Help Desk Technician (Bath, ME)
DXC Technology, Bath, ME
Cigniti, Westbrook, ME