Sarah Coughlin, 2019 Stevies Award

Sarah Coughlin, Director of Customer Success at, Wins 2019 Stevie Award for Sales and Customer Service

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LAS VEGAS, NEVADA – February 25, 2019 – Sarah Coughlin, Director of Customer Success at, has been recognized as a Woman of the Year in Customer Service in the 13th annual Stevie Awards for Sales & Customer Service.

The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development, and sales professionals. The Stevie Awards organization stages seven of the world’s leading business awards programs, including the prestigious American Business Awards® and International Business Awards®.

The awards were presented to honorees during a gala banquet on Friday, February 22 at Caesars Palace in Las Vegas, NV. More than 700 executives from the U.S.A. and several other nations attended.

More than 2,700 nominations from organizations in 45 nations of all sizes and in virtually every industry were evaluated in this year’s competition. Winners were determined by the average scores of more than 150 professionals worldwide in seven specialized judging committees. Entries were considered in 93 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; 60 categories for sales and business development achievements, ranging from Senior Sales Executive of the Year to Sales Training or Business Development Executive of the Year to Sales Department of the Year; and categories to recognize new products and services and solution providers.

“We are thrilled that Sarah has been honored with a Silver Stevie Award in this category. Sarah is an unstoppable customer service force within the business, responsible for managing relationships with its 100 largest, most strategic customers. Sarah keeps her customers at the center of everything she does, ensuring their success by establishing trust, managing risk, enabling advocacy, and providing service excellence to each of the accounts that she manages,” commented Derek Beebe, SVP of Sales at “ is a truly customer-centric business, and we could not be more thrilled to have a Woman of the Year in Customer Service on our team.”

“All of the Stevie Award winners should be very proud of their achievements. Independent professionals around the world have agreed that their accomplishments are worthy of public recognition,” said Stevie Awards President and founder, Michael Gallagher.

Sarah Coughlin from added: “I’m honored to be recognized. There are so many amazing Women Thought Leaders in the Customer Success realm who I look up to and strive to be just as great every single day. I’m blessed to have a wonderfully supportive leadership team who makes me feel like I can accomplish the impossible.”

Sarah Coughlin, Director of Customer Success,

Sarah Coughlin
Director of Customer Service

Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at

About is the leading SaaS provider of cloud-based compensation market data and analytics. Founded in 1999, the Company serves approximately 4,000 business-to-business customers worldwide with its market-leading CompAnalyst platform, designed to accelerate compensation workflows and improve efficiency. Through its Salary Wizard and consumer website, delivers continually updated, reliable market pay data and career content to hundreds of thousands of consumers each year. The Company is committed to helping organizations drive company success by aligning compensation practices with recruiting, performance and development initiatives through easy-to-access data and meaningful insights. For more information, please visit the company website at

About the Stevie Awards
Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at

Sponsors of the 13th annual Stevie Awards for Sales & Customer Service include Sales Partnerships and ValueSelling Associates.

Media Contact
Sarah Reynolds, VP of Marketing


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