Support Specialist Salary at Agile It Inc BETA

About the job IT Support Specialist Roles and Responsibilities Work as part of a team providing end user helpdesk support for multiple customers. Perform hardware, software, and network troubleshooting. Determine the best solution based on the issue and details provided by customers. Track all work. Provide detailed and accurate descriptions. Provide an excellent example of customer service. Share technical knowledge and help mentor fellow techs/team members wherever possible. Provide clients with one-to-one or one-to-many customer service & support as needed. Direct unresolved issues/escalate to the next level of support personnel. Identify and suggest possible improvements on procedures. Pass on any feedback or suggestions by customers to the appropriate internal team. Qualifications Professional work ethic Motivated self-starter Excellent customer service and communication skills Willingness and ability to travel locally and on a regular basis Strong desire to learn and understand o

About the job Technical Support Specialist Position Summary and Responsibilities: Working remotely, the Technical Support Specialist will be responsible for configuring, installing, maintaining, and managing computer hardware and software systems; resolving tickets representing user-generated technical requests or problems and troubleshooting technical processes and issues to maintain productivity; and providing 1st level technical support to staff. The successful candidate will: Collaborate with technical staff and management to establish goals and objectives for system improvements and upgrades. Create and implement new processes and guides to improve efficiency and user Communicate clearly and effectively with end users, colleagues, and management to quickly resolve issues and ensure user satisfaction. Demonstrate strong customer service skills and respond to user needs within a timely Develop training manuals and troubleshooting procedures to help both support personnel and end use

We are seeking a highly organized and detail-oriented Customer Support Specialist to join our dynamic team. The successful candidate will play a critical role in managing and supporting our contractors and clients through various administrative and operational tasks. This position requires an individual who is process-driven, can adapt well to change, and possesses excellent communication skills. Key Responsibilities: Timesheet Training and Management: Lead timesheet training sessions for new contractors to ensure they understand the submission process. Provide ongoing support and guidance to contractors regarding timesheet submissions. Timesheet and Invoice Follow-Up: Chase approval of unapproved timesheets to ensure timely processing. Follow up on unsubmitted timesheets to ensure all contractors comply with submission deadlines. Chase invoice approvals from clients to ensure timely payments. Contract Management: Chase decisions on contract extensions from clients and contractors. Acc

Title: Sales Support Associate Location: San Diego, CA Duration: 12+ Months (Possible Extension) Job Description: The position serves as the internal business partner and primary point of contact for the field sales team customer support, commercial contracting, Sales Support and the install team. A Contract Data Specialist delivers value throughout the contract activation process to order journey by ensuring that all aspects are handled in an accurate and expeditious manner while delivering an elite customer experience. Essential Duties and Responsibilities: Serve as the primary point of contact for regional Diagnostic sales teams to facilitate matters related to back-office needs and issues, such as Salesforce sales agreement and pricing activations, Oracle pricing discrepancies resolution, product pricing, sales order lookup, price notification, activating and deactivating of pricing. Collaborate and build strong relationships with internal teams to support the needs of the sales te

🚨 Now Hiring: Facilities Support Specialist – Join a Dynamic Team in San Diego! 🚨 📍 Location: Onsite – San Diego, CA 💰 Pay Rate: $18–$20/hr (W2) 📆 Duration: 5-month contract with strong potential to extend or convert to full-time 🕖 Schedule: Monday – Friday | 7:00 or 7:30am – 4:00 or 4:30pm PST About the Role Are you organized, dependable, and ready to keep things running smoothly? We’re looking for a Facilities Support Specialist to join our onsite team in beautiful San Diego! In this vital role, you’ll be the engine behind our mailroom operations—helping ensure efficient and accurate delivery of packages and communications across the company. This is a great opportunity for someone looking to grow their skills in a professional office environment, contribute to a positive workplace culture, and possibly land a long-term role with us! What You’ll Be Doing ✅ Receive, sort, and distribute incoming and interdepartmental mail ✅ Track and deliver FedEx packages, ensuring signatures a

Job Title: IT Support Specialist (Temp) Location: Onsite in San Diego Job Type: Temporary Support Job Overview: We are seeking a highly skilled and diverse IT Support Specialist to join a thriving healthcare team for a temporary position. The successful candidate will play a crucial role in maintaining and improving the IT infrastructure and ensure the seamless operation of critical IT systems. The IT Support Specialist provide technical assistance and support related to computer systems, hardware, and software to the organization. The IT Support Specialist will be responsible for troubleshooting IT issues from inception to resolution, escalating tickets as needed. Familiar with both Office 365 and Apple/Mac is preferred. Responsibilities: User Support: Provide frontline technical support to end-users, including professionals and administrative staff. Respond to IT support requests promptly, addressing hardware, software, and network-related issues. Assist users with software installat

At TURN our mission is Improving Lives. Our organization embraces the tenets of client-centered care, and our core values Integrity, Diversity, Mentorship, and Inclusion are at the forefront of everything we do. We hire exceptional individuals seeking meaningful opportunities in a purpose-driven environment. JOB SUMMARY Provide education, support, and interventions assisting in clients' recovery from mental health and substance use disorder from a personal and educational perspective. Provide group and individual counseling, case management, advocacy, and outreach to clients, and families as appropriate. RESPONSIBILITIES Reasonable accommodation may be made for individuals with disabilities to perform essential job functions. Provide case consultation, crisis intervention, discharge placement, individual and group work, individual rehab intervention, screening, and targeted case management to assist clients in meeting basic needs and symptom management. Complete accurate and timely doc

About the job Technical Support Specialist 2 Job Facts: This Customer Technical Support Specialist is responsible for providing direct and indirect customer technical support for GenMark products. Duties will range from providing phone support to customers and internal personnel; complaint handling including receiving, logging, investigating, resolution, tracking and trending; training customers and internal personnel; aiding in commercialization of new products and improving technical support procedures and tools. Provide technical expertise and support to customers by telephone, email and remote access Provide technical assistance to sales, molecular application specialists and marketing as required Customer complaint handling including receiving, logging, investigating, resolving with customers and tracking/trending of complaints in compliance with the Quality System requirements Report tracking and trending of field product performance metrics for both system and assay data to enab