Customer Service Salary at Air Freight BETA

How much does an Air Freight Customer Service make?

As of April 2025, the average annual salary for a Customer Service at Air Freight is $40,609, which translates to approximately $20 per hour. Salaries for Customer Service at Air Freight typically range from $36,980 to $44,733, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Air Freight Overview

Website:
airfreight.com
Size:
<25 Employees
Revenue:
$5M - $10M
Industry:
Transportation

AirFreight.com operates as a global provider of premium freight services in a best-in-class segment of the expedited transportation industry. Our services include: Air Freight, Air Cargo, Air Charter, Expedited Ground Transport and Just in Time Delivery for the Time Critical Shipping Business. AirFreight.com offers something no other transportation or logistics shipper can: the most highly relevant search results in the industry. The Expedited Group owns over one hundred web domains, including some of the most powerful in the industry www.AirFreight.com, www.ExpeditedFreight.com, www.SameDayDelivery.com, www.HotShotTrucking.com and www.FullTruckload.com, each operating independently with their own management teams and company brands within the Global Brand of The Expedited Group. AirFreight.com's search engine dominance enables the Company to catch market transitions that are taking place with the internet's next generation shipping customers. The innovative acquisition of key internet domains and advanced search engine optimization has created a barrier for entry from others and secures The Expedited Group's most valuable assets: its domains. This also ensures continued scalable global growth with our core business and enables The Expedited Group domains to continue to get the best search results as the internet continues to grow.

See similar companies related to Air Freight

What Skills Does a person Need at Air Freight?

At Air Freight, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  3. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  4. CSR: Corporate social responsibility (CSR) is a business model that helps a company be socially accountable to itself, its stakeholders, and the public.
  5. Commitment: An agreement or pledge to do something in the future a commitment to improve conditions at the prison especially : an engagement to assume a financial obligation at a future date.

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Check more jobs information at Air Freight

Job Title Average Air Freight Salary Hourly Rate
2 Customer Service Associate $40,609 $20
3 Consultant $106,590 $51
4 Freight Forwarder $86,364 $42
5 Manager $104,436 $50
6 Sales Executive $234,522 $113
7 Air Freight Manager $94,797 $46
8 Broker $86,127 $41
9 Captain $149,055 $72
10 Cargo Supervisor $48,504 $23
11 Manager, Operations $108,416 $52
12 Manager, Warehouse $89,325 $43

Hourly Pay at Air Freight

The average hourly pay at Air Freight for a Customer Service is $20 per hour. The location, department, and job description all have an impact on the typical compensation for Air Freight positions. The pay range and total remuneration for the job title are shown in the table below. Air Freight may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $40,609 look to you?

FAQ about Salary and Jobs at Air Freight

1. How much does Air Freight pay per hour?
The average hourly pay is $20. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Air Freight?
According to the data, the highest approximate salary is about $44,733 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Air Freight?
According to the data, the lowest estimated salary is about $36,980 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.