Customer Service Manager Salary at Annua BETA

How much does an Annua Customer Service Manager make?

As of March 2025, the average annual salary for a Customer Service Manager at Annua is $87,966, which translates to approximately $42 per hour. Salaries for Customer Service Manager at Annua typically range from $78,513 to $98,599, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Website:
annua.com
Size:
<25 Employees
Revenue:
<$5M
Industry:
Insurance

ANNUA has been working in the retirement annuity market for nearly 40 years as DIETRICH. As professionals in our industry, we are aware of the major concerns both employees and employers have; the high probability that their 401(k) plan will not provide adequate income throughout retirement. This will continue to be problematic unless new approaches are utilized to develop better solutions. At ANNUA, we believe innovative, forward thinking solutions to this issue do exist and that group annuity products with lifetime income guarantees can be major part of the solution, in addition to educating and supporting employees to increase their plan contribution rates. ANNUA was developed to support Plan Sponsors and Participants need for financial security in retirement. We are focused on developing and providing innovative group annuity funded retirement income solutions for 401(k) and other defined contribution retirement plans. Our goal is to be recognized as the preeminent, independent thought leader with insured lifetime income solutions for the ERISA-covered retirement plan market. We view success as any engagement that helps an individual retiree or workforce reduce the chances of outliving their assets.

See similar companies related to Annua

What Skills Does a person Need at Annua?

At Annua, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Customer Success: Customer success is a method for ensuring customers reach their desired outcomes when using an organization's product or service.
  3. Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
  4. Initiative: Taking decisive action and initiating plans independently to address problems, improve professional life, and achieve goals.
  5. Coaching: Coaching is a form of development in which an experienced person, called a coach, supports a learner or client in achieving a specific personal or professional goal by providing training and guidance.

Related Jobs

Hertz
Philadelphia , PA

The Customer Experience Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff. Wage: $17.50/hour Benefits an


Sponsored
3/3/2025 12:00:00 AM
Uline, Inc.
Allentown , PA

Customer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential! Pennsylvania Branch 700 Uline Way, Allentown, PA 18106 Morning Call’s Top Large Employer of 2025! Customer Service is the heartbeat of Uline! As a Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our customers love. Our company continues to grow, creating new career opportunities and job stability you can count on. Hours: Monday - Friday, 11 AM to 7:30 PM Position Responsibilities Process customer orders and inquiries in a collaborative call center using world-class technology. Communicate with customers over phone, email and chat. Help customers navigate Uline's website and online ordering. Become a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently. Minimum Requirements High school diploma or equivalent. Bachelor's degree preferred. Prior customer service expe


Sponsored
3/3/2025 12:00:00 AM
Uline, Inc.
Allentown , PA

Customer Service Representative - Bilingual Pay from $23 to $28 per hour with significant growth and earning potential! Pennsylvania Branch 700 Uline Way, Allentown, PA 18106 Morning Call’s Top Large Employer of 2025! Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our customers love. Our company continues to grow, creating new career opportunities and job stability you can count on. Hours: Monday - Friday, 11 AM to 7:30 PM Position Responsibilities Process customer orders and inquiries in a collaborative call center using world-class technology. Communicate with customers over phone, email and chat. Help customers navigate Uline's website and online ordering. Become a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently. Minimum Requirements High school diploma or equivalent. Bachelor's degree preferred. Prior


Sponsored
3/3/2025 12:00:00 AM
Marken
Aston , PA

Description Title: Customer Service Associate Department/Job Function: Customer Service Branch, Depot, or Global Function: PHL Reports to: Customer Service Manager Line Management Responsibilities: N/A Job Purpose: To provide an enhanced level of customer service and operational support. Customer Relationship Specialist will deal with shipment specifics and other service-related issues. Main Duties and Responsibilities: Monitors shipments throughout the day to ensure they are collected and delivered within agreed time frames. Works with customers, both internal and external, with the aim of developing an excellent working relationship. Works with patients to ensure that collection requirements are met and that they are kept informed at all times during the process to ensure visibility. Books and processes booking requests within Marken's internal database, generating and verifying shipping documentation where applicable. Liaises with all relevant departments within the Global and Domes


Sponsored
3/2/2025 12:00:00 AM
bet365
Marlton , NJ

As a Customer Service Manager you will be responsible for maintaining operational efficiency and standards within the team, and delivering the highest possible standards of customer service. As a leader, you will be pivotal in shaping the customer journey, enhancing satisfaction, and fostering a culture of excellence within the department. Reporting directly to the Senior Customer Contact Manager, your passion for delivering outstanding customer service will be key. You will also ensure that the Company’s customer service ethos is consistently upheld, helping to maintain the high standards that define our reputation for excellence. This is a unique opportunity to be part of our exciting growth and play a key role in shaping the future of customer service within the customer service team as we expand across the US. Preferred Skills, Qualifications and Experience Strong planning, organizational, and time management skills. Self-driven with a strong ambition to succeed. Capable of meeting


Sponsored
3/1/2025 12:00:00 AM
RICOCHET MANUFACTURING
Philadelphia , PA

Job Description Job Description Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. This is not a call center position. While talking with customers is necessary, much of the work is processing detailed Excel-base order forms and exchanging emails with customers. Reporting directly to our Customer Service Manager, you will be responsible for reviewing all details on customer orders to smoothly transition then into our production process. This role requires daily conversations via phone and email with customers – confirming all product specifications and documenting all ord


Sponsored
3/1/2025 12:00:00 AM
Northpointe Staffing Professionals
Pennington , NJ

Job Description Job Description Role is a hybrid work schedule -will be 1 day per week onsite in Hopewell, NJ Job Summary: This position supports the Health Services and Utilization Management functions and acts as a liaison between Members, Physicians, Delegates, Operational Business members and Member Service Coordinators. Responsibilities: - Performs review of service requests for completeness of information, collection and transfer of non-clinical data, and acquisition of structured clinical data from physicians/patients. - Handles initial screening for pre-certification requests from physicians/members via incoming calls or correspondence based on scripts and workflows, and under the oversight of clinical staff. - Prepare, document and route cases in appropriate system for clinical review. - Initiates call backs and correspondence to members and providers to coordinate and clarify benefits. - Upon completion of inquiries initiate call back or correspondence to Physicians/Members t


Sponsored
2/28/2025 12:00:00 AM
Pizza Hut
Philadelphia , PA

Description: Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges and growth. At Pizza Hut, we're always looking for fun and friendly people to serve America's Favorite Pizza to our customers. Join us at Pizza Hut and you'll get more: more for your career, your life, your family and your future. We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available. Responsibilities: •Answer the telephone with a smile in your voice •Take customer menu order, explain special offers, suggestive sell additional items and enter order accurately in POS system •Greet Carry-Out customers •Assist in preparing menu items •Assist with all cleaning and restaurant maintenance duties as needed Requirements: •Enthusiasm and a willingness to learn •Commitment to customer satisfaction •Team Player •Strong work ethic •Friendly when intera


Sponsored
2/28/2025 12:00:00 AM

Check more jobs information at Annua

Job Title Average Annua Salary Hourly Rate
2 Technician $76,329 $37
3 Tool And Die $61,564 $30
4 Truck Driver $52,112 $25
5 Administrative Assistant $46,889 $23
6 Service Advisor $85,881 $41
7 Site Manager $109,792 $53
8 Account Executive $67,362 $32
9 Automotive Service Advisor $55,339 $27
10 Caregiver $30,286 $15
11 Cleaning Person $26,172 $13
12 Delivery Driver $38,900 $19
13 Machine Operator $34,965 $17

Hourly Pay at Annua

The average hourly pay at Annua for a Customer Service Manager is $42 per hour. The location, department, and job description all have an impact on the typical compensation for Annua positions. The pay range and total remuneration for the job title are shown in the table below. Annua may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $87,966 look to you?

FAQ about Salary and Jobs at Annua

1. How much does Annua pay per hour?
The average hourly pay is $42. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Annua?
According to the data, the highest approximate salary is about $98,599 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Annua?
According to the data, the lowest estimated salary is about $78,513 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.