Call Center Salary at Big Village BETA

American Heritage Credit Union, a $5+ billion credit union, has an immediate opening for a Member Advisor Supervisor (Call Center Supervisor). This position is responsible for managing daily tasks/activities, handling member accounts, answering member/employee questions, cross training, and direct supervision of staff, managing escalated interactions and ensuring metrics set forth are adhered to and achieved. Responsibilities Include: Serve as a subject matter expert as it relates to all product & service offerings of American Heritage Credit Union. Assist members and associates via multiple channels which includes but is not limited to phone, video, chat, email, etc. Perform quality assurance monitoring (live and/or recorded) for the Member Advisors to ensure services levels are meeting and/or exceeding member and credit union expectations. Assist Assistant Branch Manager with supervision of Member Advisor staff, act as Team Leader for a group of ten to twelve Member Advisors. Maintai

Job Description Job Description Facilities Coordinator CSR- Toms River, NJ We are looking to add a qualified Customer Service Representative to our Toms River, NJ location! Shift: Monday- Friday 8:00am-5:00pm or Monday-Friday 3pm-11pm also available The company is a business that has been providing tailored, expert construction and maintenance services to retail stores, hospitality sites and medical facilities on a national level. Services provided include reactive 24/7 facility repairs, preventative maintenance, re-fresh programs, product roll-outs and National Branding programs. We are seeking motivated team players to join the family. Perks & Benefits of Customer Service Representative - Hiring Immediately/Weekly Pay Starting pay is $18.00-20/hour 8 hour shift WorkLife Balance is Important for our employees. Medical/Dental/Vision benefits with a strong, reputable company Paid time off, Parental leave Temp-to-hire Primary Responsibilities include the following: Coordinate with site m

Job Description Job Description C+A Global is seeking a knowledgeable and dedicated Customer Service/ Call center representative to join our team. The ideal candidate will be a product expect, providing frontline technical and customer service support. This is a great opportunity to learn about our merchandise and assist customers. Main Essential Duties and Functions of Job Position (but not limited to): · Handle inbound communications (phones, email, chat, messager) to address consumer questions and resolve issues promptly and professionally. · Troubleshoot product issues and manage warranty claims and RA processes. · Identify opportunities to generate additional revenue through up-selling and marketing promotions. · Utilize multiple software platforms, including Navision for order entry and ZenDesk for customer support, to document orders and consumer interactions. · Organize and maintain all required records and documentation according to internal processes and procedures. · Collabo

Company Description First Financial Federal Credit Union is a not-for-profit financial cooperative providing banking products and services to its members in Monmouth and Ocean County. Our goal is make a first rate difference in our Member's lives by providing the highest level of quality products and personalized services while maintaining financial integrity and stability. We have been putting people first and enriching our Member's lives since 1936 by identifying their needs and providing trustworthy and value added solutions. First Financial Federal Credit Union is a technology driven organization with efficient systems and easy to deliver products. We are par with community banks and can provide you with the kind of environment where your skills and talents can make a difference that will be noticed. Job Description General Summary: 100% IN OFFICE POSITION This position will be the liaison between First Financial and its current and potential members carried out via telephone and c

Join a Growing Insurance Company in a Dynamic Call Center Role! Are you looking for a stable, growth-oriented opportunity in a fast-paced, engaging environment? PeopleShare is hiring Call Center Representatives to join an expanding team! Job Details: Schedule: Shifts fall between 8:00 AM - 7:00 PM (flexibility required) Rotational Saturday: Every 3rd Saturday, 10:00 AM - 3:00 PM Hybrid: 4 days in-office, 1 day WFH (your choice) Pay: $22-$23/hr Location: Woodbridge, NJ Responsibilities: Assist customers with inquiries about NJ auto, home, and umbrella insurance policies, coverages, and premiums Provide first-call resolution to ensure a seamless customer experience Develop and maintain in-depth product knowledge across all insurance lines Accurately update policy information and handle customer inquiries with professionalism Requirements: 5+ years of call center experience required Excellent communication, interpersonal, and organizational skills Strong analytical and decision-making abi

Job Description Job Description Spherion is recruiting an experienced Call Center Manager in the Emergency Response. Our client is an emergency response company with 25 vehicles on the road daily, operating a 24/7 dispatch and scheduling center. We are seeking a driven, experienced Call Center Manager with Emergency Response experience to lead our team of 6–10 call center representatives and billing staff. This person will be responsible for ensuring excellent service delivery, effective dispatching, real-time response coordination, and team accountability. This is a fast-paced, high-impact leadership role with direct oversight of day-to-day call center operations, staff performance, and client communication. You will report directly to the owner and collaborate closely with two department managers to drive operational efficiency and client satisfaction. Key Responsibilities: Oversee and manage daily operations of the call center and billing team (approx. 125 calls/day). Supervise 2 ov

Job Description Job Description Overall management of assigned department or team including successful implementation of department/team goals and projects. Responsible for Client deliverables. Directs and manages assigned personnel including hiring, terminations, performance reviews, salary reviews and corrective actions. Achieve and maintain profitability, productivity, and quality standards for department. DUTIES: • Plan, coordinate, and manage daily activities and staff of department. • Hire and control staffing including team building and employee coaching. • Establish work standards, assign schedules, review staff work, direct training and interpret policies, procedures, and goals to subordinates. • Evaluate and develop staff. • Develop and install department and client programs, procedures and practices. • Recommend and develop new operational and strategic ideas for the department. • Monitor and direct setup, design, and development of programs, systems, and client applications

Position Title: Call Center Manager – EMERGENCY RESPONSE Location: Matawan, NJ (On-site Only) Compensation: Starting at $70,000/year (Final pay based on experience) Schedule: Full-Time, Monday–Friday + 1 Saturday/Month Language Requirement: Bilingual – English/Spanish About the Role: We are an emergency response company with 25 vehicles on the road daily, operating a 24/7 dispatch and scheduling center. We’re seeking a driven, experienced Call Center Manager to lead our team of 6–10 call center representatives and billing staff. This person will be responsible for ensuring excellent service delivery, effective dispatching, real-time response coordination, and team accountability. This is a fast-paced, high-impact leadership role with direct oversight of day-to-day call center operations, staff performance, and client communication. You will report directly to the owner and collaborate closely with two department managers to drive operational efficiency and client satisfaction. Key Resp