Customer Service Assistant Salary at Dpac BETA

How much does a Dpac Customer Service Assistant make?

As of April 2025, the average annual salary for a Customer Service Assistant at Dpac is $30,517, which translates to approximately $15 per hour. Salaries for Customer Service Assistant at Dpac typically range from $27,488 to $33,727, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Website:
dpacnc.com
Size:
<25 Employees
Revenue:
$10M - $50M
Industry:
Hospitality & Leisure

Since its opening in 2008, DPAC (Durham Performing Arts Center) has become the center for live entertainment in North Carolina. Recognized for its contemporary design, DPAC features 2,700 seats, intimate sightlines and state-of-the-art sound and video. Listed annually among the top five in Pollstar magazine's worldwide theater attendance rankings, DPAC is the #2 ranked theater in the U.S. With a mission of presenting one-of a-kind live entertainment events, DPAC truly has "something for everyone," hosting more than 200 performances a year, including spectacular touring Broadway productions, high-profile concert and comedy events, family shows and the heralded American Dance Festival. Owned by the City of Durham and operated under the direction of Nederlander and Professional Facilities Management (PFM), since 2011 DPAC has been listed as the #1 performing arts organization in the region by the Triangle Business Journal.

See similar companies related to Dpac

What Skills Does a person Need at Dpac?

At Dpac, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  3. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  4. CSR: Corporate social responsibility (CSR) is a business model that helps a company be socially accountable to itself, its stakeholders, and the public.
  5. Commitment: An agreement or pledge to do something in the future a commitment to improve conditions at the prison especially : an engagement to assume a financial obligation at a future date.

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Check more jobs information at Dpac

Job Title Average Dpac Salary Hourly Rate
2 Admin $42,308 $20
3 Coordinator $64,954 $31
4 Manager, Information Security $119,405 $57
5 Marketing Assistant $37,977 $18
6 Pharmacist $121,118 $58
7 Project Manager $91,836 $44
8 Administrative Assistant $42,308 $20
9 Art Consultant $115,105 $55
10 Customer Experience $42,717 $21
11 Manager, Business $108,605 $52
12 Marketing Support Specialist $61,770 $30

Hourly Pay at Dpac

The average hourly pay at Dpac for a Customer Service Assistant is $15 per hour. The location, department, and job description all have an impact on the typical compensation for Dpac positions. The pay range and total remuneration for the job title are shown in the table below. Dpac may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $30,517 look to you?

FAQ about Salary and Jobs at Dpac

1. How much does Dpac pay per hour?
The average hourly pay is $15. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Dpac?
According to the data, the highest approximate salary is about $33,727 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Dpac?
According to the data, the lowest estimated salary is about $27,488 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.