Service Desk Specialist Salary at Dr Horton BETA

Technical Writer 6 Months Contract to hire Tampa, FL or Jacksonville, FL or Irving, TX (Hybrid) Web Cam Interview $50-$55/Hr on W2 Role:- Implementing assessment process Enterprise-wide project Tech writer Risk background. Writing software documentation MCA experience is a BIG plus No work examples because of quick turn around Example Questions: Simple triaging Good communication and helping answer help desk tickets About the role: We're looking for a talented Technical Writer to join the Technology MCA team. We're looking for a dynamic and collaborative Technical Writer to create and maintain MCA documentation and guides for consumption by employees. We're looking for someone who wants to learn about banking at uniquely global scale, and who can work across the various businesses to deliver clear, engaging user content. The Technology MCA team is a new group within Technology Controls focused on: Transformation and deployment of MCA across all of Technology Running MCA as service prov

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information. DHI Communities is a multifamily development division of D.R. Horton, Inc. DHI Communities is currently looking for a Application Support Specialist-PM. The right candidate will be responsible for providing daily support for RealPage and Procore software-related issues. This role will coordinate directly with impacted users and potentially the RealPage and Procore teams for ticket escalations. Additionally, this role will be responsible for completing the RealPage property setup process. Essential Duties and Responsibilities

Service Desk Specialist I Location: Farmers Branch, TX/Hybrid Duration: 6 Months Description: How will this role have an impact: This position is responsible for providing technical and operational support to client s Clinician Network (Providers) and client s employee groups. Our clinician network includes healthcare professionals (Nurse Practitioners, Doctors, etc) who provide home healthcare services. Providers leverage our client mobile application to host medical screenings, assign and regulate medications, and schedule and capture patient information during appointments. You will be the First Point of Contact for our external providers and our internal client employees. This role requires a customer-first mindset when interacting with all end users. This role will report to Service Desk Supervisor What will you do: Day to day technical and application support for external clinician network and internal client employees Customer engagement via ticketing system, inbound and outboun

Summary The Information Technology Technician’s role is to ensure proper computer operations so that end users can accomplish organizational tasks. This includes receiving, prioritizing, documenting and actively resolving end user help requests. Problem resolution may involve the use of approved diagnostics and help tools, as well as require that the individual give hands-on help at the desktop level. Job Duties Evaluate documented resolutions and suggest ways to prevent future problems. Field incoming help requests from end users via telephone, email and text in a courteous manner. Document all pertinent end user problem or issue. Escalate problems (when required) to the appropriate experienced technician. Record, track, and document - help desk request, problem-solving process, including all successful and unsuccessful decisions made, and brief IT Support Supervisor on final resolution. Use only approved diagnostic utilities to aid in troubleshooting. Access approved software updates

Are you a Service Desk Manager in search of your next opportunity? BCT is in search of a Service Desk Manager in Irving, TX to oversee the daily operations of the Service Desk team, ensuring efficient and effective technical support for all users. This onsite position requires strong leadership skills, a deep understanding of IT service management, and a commitment to providing excellent customer service. SALARY OFFERED: Up to $130K based on candidates’ experience WHAT CAN BCT OFFER YOU: Market-leading medical, dental and vision plans available to all eligible Team Members Company-paid basic life and accidental death and dismemberment (AD&D) plans 401k plan with company match Company-paid employee assistance program Paid Time Off And more! RESPONSIBILITIES: Support the IT Operations function with its primary goals of run, maintain, and sustain. Oversee the daily operations of the Service Desk team, ensuring efficient and effective technical support, and acting as an escalation point fo

The Service Desk Agent provides support for basic incident resolution and requests reported to the service desk. Responsibilities include initial assessment, triage, research, and resolution of basic incidents and requests regarding the use of application software products and/or infrastructure components. The Service Desk Agent is responsible for collecting information through a customer conversation, accessing support tools and additional support staff (service resources) if needed. This Service Desk is staffed 24 / 7 / 365. Supervisory Responsibilities: None. Duties/Responsibilities: Respond to service desk tickets, instant messages, phone calls, and email. Log, categorize, and prioritize incidents based on urgency and impact. Escalate unresolved issues to higher level support teams (e.g., Level 2 or 3 support). Provide support on Windows operating systems via remote desktop. Perform initial diagnostics and troubleshooting for hardware, software, and network related issues. Communic

Summary The Information Technology Technician’s role is to ensure proper computer operations so that end users can accomplish organizational tasks. This includes receiving, prioritizing, documenting and actively resolving end user help requests. Problem resolution may involve the use of approved diagnostics and help tools, as well as require that the individual give hands-on help at the desktop level. Summary The Information Technology Technician’s role is to ensure proper computer operations so that end users can accomplish organizational tasks. This includes receiving, prioritizing, documenting and actively resolving end user help requests. Problem resolution may involve the use of approved diagnostics and help tools, as well as require that the individual give hands-on help at the desktop level. Job Duties Evaluate documented resolutions and suggest ways to prevent future problems. Field incoming help requests from end users via telephone, email and text in a courteous manner. Docum

Job Title: IT Support Specialist Employment Type: Contract to hire; Direct Hire Location: Grapevine, TX – fully onsite Salary Range: $25-$30 per hour; $55-62k Summary: Akkodis is seeking an IT Support Specialist for a contract to hire/direct hire position based in Grapevine, TX. 5+ years of It support experience is required as well as experience supporting hotels. You will be the primary coordinator for desktop and support and IT management of the corporate office and various hotels across the nation. You will provide evaluations and support for the day-to-day IT activities. This is an exciting opportunity with an awesome client. ***Onsite role*** Responsibilities: Responds to IT requests through calls, emails, and tickets Assist team members with resolving IT issues. Assist Clients with exceptional customer service with their personal phones, laptops, tablets, etc. Assist with the following hardware issues: desktops, laptops, copiers, printers, and peripherals. Answers inquiries and c