Customer Service Salary at Ecampus BETA

How much does an Ecampus Customer Service make?

As of May 2025, the average annual salary for a Customer Service at Ecampus is $36,923, which translates to approximately $18 per hour. Salaries for Customer Service at Ecampus typically range from $33,558 to $40,788, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Website:
ecampus.com
Size:
100 - 200 Employees
Revenue:
$10M - $50M
Industry:
Retail & Wholesale

eCampus.com is a premier online retailer of course materials and digital content. Consistently exceeding industry standards, eCampus.com's mission is to provide the easiest, fastest, and most affordable way for high school, college and university students to buy, rent, and sell textbooks and access digital content. The company launched on July 2, 1999, the birthday of original investor Dave Thomas of Wendy's. From the beginning, their driving force has been meeting the needs of the customers they serve. Remaining an innovative leader in the course materials industry, eCampus.com serves over 250 colleges and universities through an innovative course material solutions suite, including full service Virtual Bookstores and the eCampus.com ALL Access program. eCampus.com's mission enables institutions to increase course material affordability, serving millions of students to date. Through products that simplify the adoption, management and procurement of course materials, eCampus.com propels student success by delivering the right course materials, at the right time, at the right price.

See similar companies related to Ecampus

What Skills Does a person Need at Ecampus?

At Ecampus, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  3. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  4. CSR: Corporate social responsibility (CSR) is a business model that helps a company be socially accountable to itself, its stakeholders, and the public.
  5. Commitment: An agreement or pledge to do something in the future a commitment to improve conditions at the prison especially : an engagement to assume a financial obligation at a future date.

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Check more jobs information at Ecampus

Job Title Average Ecampus Salary Hourly Rate
2 Accounting $42,113 $20
3 Accounts Payable Clerk $42,086 $20
4 Bookstore Manager $54,262 $26
5 Brand Manager $110,914 $53
6 Call Center Representative $40,686 $20
7 Coordinator $69,391 $33
8 Customer Service Representative $32,602 $16
9 Developer $95,410 $46
10 Director, Retail Sales $139,862 $67
11 Frontend Developer $91,375 $44
12 Lead Developer $127,655 $61
13 Manager, Inventory $88,239 $42

Hourly Pay at Ecampus

The average hourly pay at Ecampus for a Customer Service is $18 per hour. The location, department, and job description all have an impact on the typical compensation for Ecampus positions. The pay range and total remuneration for the job title are shown in the table below. Ecampus may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $36,923 look to you?

FAQ about Salary and Jobs at Ecampus

1. How much does Ecampus pay per hour?
The average hourly pay is $18. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Ecampus?
According to the data, the highest approximate salary is about $40,788 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Ecampus?
According to the data, the lowest estimated salary is about $33,558 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.