Customer Care Salary at Edwards Ltd BETA

Job Description Job Description Position Overview: We are looking for a Customer care Agent and Grant qualification Specialist to join our team. This role involves handling inbound and outbound calls, assisting callers’ needs, providing information about our grant programs, and submitting internal applications for approvals to help VA homeowners who are struggling to stay in their homes. Key Responsibilities: Handle inbound calls from individuals seeking free grant assistance and application process. Conduct outbound calls to potential applicants to assess eligibility for grant assistance. Ask scripted qualification questions to determine assistance needs. Schedule follow-ups with the Grant Qualification Specialist when needed. Provide clear, empathetic communication and maintain professionalism. Being able to complete a full in-depth grant application and its process. Maintain accurate records of all calls and applicant information. Working within our communities at events United Hous

Job Description Job Description Position: Call Center Manager/Supervisor Hours: Monday - Saturday Pay: $50k DOE + Reports to: Call Center Senior Manager/Management We are currently recruiting for a local company who is searching for a Customer Care Manager. The ideal candidate will be responsible for overseeing daily operations of the customer care call center team, managing that team of customer service representatives, ensuring high levels of customer satisfaction, and driving performance improvements. This role focuses on operational efficiency, employee performance, and customer service quality. Key Responsibilities: Team Management: • Lead, motivate, and develop a team of call center agents. • Conduct regular coaching sessions, performance evaluations, and feedback discussions. • Manage workforce scheduling, ensuring adequate staffing levels during peak and off-peak hours. • Foster a positive, engaging, and collaborative work environment. Operational Management: • Oversee daily op

Job Description Job Description Customer Care, Operator and Driver Job Description This is a very important position on our team. You will be meeting clients and receiving deceased pets, consoling them in a very sad time, explaining the process to them and operating the aquamation machine and processing all of our clients’ pets. You will be the compassionate person they will trust and with appreciation, understanding the impact that pets make in family’s lives. You are: · A LEADER: you embody leadership qualities such as motivation, responsibility, teamwork, communication, competence and are a supportive team member. · Highly organized person who has held previous office/administration positions and been great at them. · Reliable, trustworthy and have a strong worth ethic and commitment to the role you are filling. · Offer friendly, compassionate, and conscientious customer service to our clients during some of the most difficult moments in their lives · Comfortable with working with d

Job Description Job Description Job Summary We are seeking a Customer Care Specialist to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. Responsibilities Provide exceptional customer service via inbound and outbound calls Perform data entry tasks accurately and efficiently Analyze customer inquiries and provide appropriate solutions Generate sales leads and schedule service calls based on customer and technician availability Process payments and resolve billing concerns Maintaining records via internal system for accuracy with a focus on details Provide general quotes for service requests and timely follow-up on inquiries Stay informed about industry trends, company policies, and new products Support special rep

POSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for customer care representatives to support inbound customer service projects for a wide variety of clients. In this role, you will identify customers' needs, research every issue, provide solutions, and upsell customers on new products and services. There are a wide variety of project openings on government programs as well as some of the most recognizable brands in the world. Candidates should be patient, empathetic, and passionate communicators. This is an entry-level position that offers on-the-job paid training. While prior contact center experience isn't required, experience in customer service, tech support, inside sales, or back-office support is a plus. To be considere

POSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for customer care representatives to support inbound customer service projects for a wide variety of clients. In this role, you will identify customers' needs, research every issue, provide solutions, and upsell customers on new products and services. There are a wide variety of project openings on government programs as well as some of the most recognizable brands in the world. Candidates should be patient, empathetic, and passionate communicators. This is an entry-level position that offers on-the-job paid training. While prior contact center experience isn't required, experience in customer service, tech support, inside sales, or back-office support is a plus. To be considere

Company Description Open since 2017, the Brandon Baxter State Farm Agency is growing! We are seeking someone who genuinely loves to help people, outgoing, positive, and motivated professional who will thrive in this dynamic role which will bring a new challenge every day! This candidate will help strengthen our relationship with customers by providing a remarkable customer service experience, and deepen our relationships by identifying cross selling opportunities. Role Description This is a full-time on-site role for a Customer Care Representative, located in Conway, AR. The Customer Care Representative will handle day-to-day tasks including assisting clients with insurance inquiries, resolving customer issues efficiently, maintaining high levels of customer satisfaction, and providing exceptional customer service. The representative will also be responsible for managing communication channels such as phone, email, and in-person interactions to ensure client needs are met promptly and

Are you an experienced customer service professional who has a passion for meeting and exceeding the expectations of your customers? Do you come from the door, hardware, architectural, construction, building materials or a related industry? Are you looking for a position that will afford you the opportunity to be in an environment where you have a voice and can truly see the impact of your efforts? We have an exciting opportunity to join one of our West Coast Service Centers or regional manufacturing facilities as a Customer Care Representative. This position will be based onsite out of either Kent, Washington or Aurora, Colorado or Phoenix, Arizona or Ontario, California. You would play an integral role in ensuring the success and satisfaction of our valued customers. You will be responsible for providing front-line support, follow up and assist with resolutions ensuring customer satisfaction. This position will have the opportunity to work closely with internal teams such as Engineer