Team Lead, Help Desk Salary at Erp Suites BETA

How much does an Erp Suites Team Lead, Help Desk make?

As of April 2025, the average annual salary for a Team Lead, Help Desk at Erp Suites is $76,046, which translates to approximately $37 per hour. Salaries for Team Lead, Help Desk at Erp Suites typically range from $68,806 to $83,581, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

ERP Suites Overview

Website:
erpsuites.com
Size:
50 - 100 Employees
Revenue:
$10M - $50M
Industry:
Software & Networking

With offices and data centers in Cincinnati, Louisville, and Denver, ERP Suites serves an Oracle's JD Edwards customer base that extends across the country and abroad. The company's talented team of professionals brings extensive experience in Oracle's JD Edwards consulting and managed services, data center operations, server management and support, database administration, and enterprise architecture.

See similar companies related to Erp Suites

What Skills Does a person Need at Erp Suites?

At Erp Suites, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Help Desk: The activities involved in handling and resolving customer grievances and issues faster and efficient by a ticketing system.
  2. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  3. Service desk: A service desk is the single point of contact between the service provider and users for everyday activities. Goal of a service desk is to provide resolutions for user requests as efficiently as possible.
  4. Troubleshooting: Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  5. Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.

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Check more jobs information at Erp Suites

Job Title Average Erp Suites Salary Hourly Rate
2 Application Consultant $75,842 $36
3 Backup Engineer $67,878 $33
4 Director, Project Management $152,585 $73
5 Director, Project Management Office $165,179 $79
6 Infrastructure Engineer $110,582 $53
7 Programmer $64,891 $31
8 Project Manager $100,771 $48
9 Project Manager, Information Technology $108,387 $52
10 Web Developer $79,862 $38
11 Accounting $43,256 $21
12 Chief Executive Officer $735,755 $354

Hourly Pay at Erp Suites

The average hourly pay at Erp Suites for a Team Lead, Help Desk is $37 per hour. The location, department, and job description all have an impact on the typical compensation for Erp Suites positions. The pay range and total remuneration for the job title are shown in the table below. Erp Suites may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $76,046 look to you?

FAQ about Salary and Jobs at Erp Suites

1. How much does Erp Suites pay per hour?
The average hourly pay is $37. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Erp Suites?
According to the data, the highest approximate salary is about $83,581 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Erp Suites?
According to the data, the lowest estimated salary is about $68,806 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.