Senior Manager, Customer Experience Salary at Hawaiian Telcom Holdco Inc BETA

How much does a Hawaiian Telcom Holdco Inc Senior Manager, Customer Experience make?

As of March 2025, the average annual salary for a Senior Manager, Customer Experience at Hawaiian Telcom Holdco Inc is $198,669, which translates to approximately $96 per hour. Salaries for Senior Manager, Customer Experience at Hawaiian Telcom Holdco Inc typically range from $169,535 to $223,034, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Hawaiian Telcom Holdco Inc Overview

Website:
hawaiiantel.com
Size:
1,000 - 3,000 Employees
Revenue:
$200M - $500M
Industry:
Software & Networking

Founded in 1883 and headquartered in Honolulu, Hawaii, Hawaiian Telcom is a broadband service that provides state-of-the-art cloud services for businesses, and expands Hawaiis largest next-generation fiber network.

See similar companies related to Hawaiian Telcom Holdco Inc

What Skills Does a person Need at Hawaiian Telcom Holdco Inc?

At Hawaiian Telcom Holdco Inc, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  2. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  3. Scheduling: Scheduling is the process of arranging, controlling and optimizing work and workloads in a production process or manufacturing process.
  4. Coaching: Coaching is a form of development in which an experienced person, called a coach, supports a learner or client in achieving a specific personal or professional goal by providing training and guidance.
  5. Consulting: Providing technical or business expertise and advice to internal or external clients.

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Check more jobs information at Hawaiian Telcom Holdco Inc

Job Title Average Hawaiian Telcom Holdco Inc Salary Hourly Rate
2 Senior Platform Engineer $148,951 $72
3 Senior Solutions Architect $127,711 $61
4 Specialist - Labor Relations $99,431 $48
5 Supervisor, Payroll $108,978 $52
6 Support Services Specialist $53,414 $26
7 System Programmer $125,050 $60
8 Team Lead, Customer Care $70,508 $34
9 Telecommunications Technician $84,659 $41
10 Application Analyst $100,102 $48
11 Application Engineer $89,005 $43
12 Benefits Specialist $128,235 $62
13 Business Analyst $115,716 $56

Hourly Pay at Hawaiian Telcom Holdco Inc

The average hourly pay at Hawaiian Telcom Holdco Inc for a Senior Manager, Customer Experience is $96 per hour. The location, department, and job description all have an impact on the typical compensation for Hawaiian Telcom Holdco Inc positions. The pay range and total remuneration for the job title are shown in the table below. Hawaiian Telcom Holdco Inc may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $198,669 look to you?

FAQ about Salary and Jobs at Hawaiian Telcom Holdco Inc

1. How much does Hawaiian Telcom Holdco Inc pay per hour?
The average hourly pay is $96. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Hawaiian Telcom Holdco Inc?
According to the data, the highest approximate salary is about $223,034 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Hawaiian Telcom Holdco Inc?
According to the data, the lowest estimated salary is about $169,535 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.