Customer Contact Inc Salary

As of August 2026, the average hourly salary for employees at Customer Contact Inc in the United States is $45. This translates to an approximate annual wage of $92,896. Salaries at Customer Contact Inc typically range from $39 to $51 hourly, reflecting the diverse roles and experience levels within the company.

How Much Does Customer Contact Inc Pay for Different Roles?

Explore detailed salary information for specific jobs at Customer Contact Inc. Based on our data, the highest paying job is the Manager, with an hourly wage of $46. The table below outlines the hourly wage ranges for most popular roles within the company.
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Current Job Openings at Customer Contact Inc

Ready for your next career move? Explore current job openings at Customer Contact Inc. Use the search tool below to find available positions by title and location and apply directly to start your career.

Is Customer Contact Inc’s Pay Competitive? Salary Benchmarking Analysis

How does Customer Contact Inc's compensation stack up against the industry and its key competitors? Our salary benchmarking analysis provides a clear comparison. The chart below visualizes this comparison alongside select peer companies.
Competitor / Benchmark Avg. Salary Variance Primary Market Influence Factor & Explanation
llcHot Zone Safety Group LLC $44
-0.4%
Confirms llcHot Zone Safety Group LLC is a direct competitor vying for the exact same talent pool.
Digital People $46
+2.9%
Suggests Digital People utilizes a highly similar base-plus-benefits compensation model.
Digipact $46
+2.1%
Reflects stabilized pricing equilibrium for commercial construction roles in this region.
HGEM Ltd $47
+6.3%
Adjusted for higher cost-of-living indices in HGEM Ltd's primary metro hubs.
Business Services Industry $59
+30.2%
Pay variances are driven by organizational scale, specialized skill requirements, or geographic cost-of-living factors.
Need More Granular Data? The analysis above provides a high-level market overview. To benchmark specific job codes, adjust for real-time cost-of-living changes, or access verified HR-reported datasets, upgrade to Salary.com for Business. Precision matters when building your compensation strategy.

Employee Reviews: Working at Customer Contact Inc

Considering a career at Customer Contact Inc? Explore authentic employee reviews to learn about the work environment, career growth opportunities, pay transparency and benefits. These first-hand insights can help you set realistic compensation expectations and make informed career decisions.
It's important to me to work for an organization that prioritizes doing the right thing for clients and employees. There’s a real sense of momentum, purpose, and teamwork that keeps employees motivated and engaged across all levels of the organization. Projects are exciting and varied, offering continuous learning opportunities. It’s easy to approach anyone, regardless of their title. We’re encour...
The open communication channels make this possible and effective for our team. The company runs smoothly, and job roles are clearly defined. I feel truly supported in my professional development and know they have my back. The company offers consistent progress. It's a rewarding place to work for those seeking growth and challenge. The diversity of talent means I'm constantly learning from colleag...
Regular team-building activities help foster strong relationships. There's a real sense of community here. However, there’s little cross-functional collaboration, which can make things feel siloed and monotonous. Managers invest in their teams and provide regular feedback that helps with professional growth.

Customer Contact Inc Overview

Website
www.customercontactinc.com
Founded In
1993
Employees
50 - 100 employees
Industry
Business Services
Headquarter Address
2600 Boyce Plaza Rd Pittsburgh Pennsylvania PA 15241
Revenue
$10 Million - $50 Million
Phone Number
+1 4124317020
Social Media
About Customer Contact Inc
CCI is one of the leading telephone and on-line based research fielding companies in the nation. For the past 22 years Customer Contact Incorporated has been able to provide a high level of production. After starting off as one location, CCI grew to having multiple locations both inside and outside of Pittsburgh. CCI 1 is currently located in the South Side area of Pittsburgh and CCI2/3 is located

What Benefits Does Customer Contact Inc Offer Beyond Salary?

A competitive compensation package is more than just a salary. Customer Contact Inc offers a comprehensive benefits package designed to support your health, financial future, and overall well-being. Below are the most common key benefits:
Social Security
401(K)
Disability
Healthcare
Pension
Time Off (days)
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How Much Should You Be Earning?

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What Is the Cost of Living Near Pittsburgh?

Understanding the cost of living near Pittsburgh is key to truly evaluating a salary offer or your current compensation at Customer Contact Inc.
Pittsburgh's Cost of Living Index is approximately 87.5 (12.5% less expensive than US average; 9.9% less than PA average). 'Steel City' revitalization, tech/medical hub, affordable housing. Port Authority bus/light rail. When planning your budget based on a salary from Customer Contact Inc, consider these typical monthly expenses:
Expense Category Estimated Monthly Cost Key Considerations / Notes
Housing (1-BR Apt Rent) $1,100 - $1,600+ A significant portion of Customer Contact Inc salary. Location choices impact this heavily.
Utilities (Basic) $140 - $230 Electricity, Heating, Cooling, Water etc.
Public Transportation $97.50 (Port Authority monthly pass) Essential for most commuters; car ownership is costly.
Groceries (Single Person) $400 - $580 Can be higher with more dining out or specialty stores.
Personal & Leisure $350 - $650+ Dining out, entertainment, shopping. Highly variable.
Healthcare (Individual) $370 - $680+ Varies significantly by plan & employer contribution.
Subtotal (Excluding Taxes) $2,457 - $3,747+ This subtotal does not include income taxes (federal, state, local), which can significantly impact your take-home pay.

FAQs of Customer Contact Inc

1. How much does a Customer Contact Inc employee make?

Customer Contact Inc pays its employees an average of $45 per hour. The average salary at Customer Contact Inc range from $39 to $51 per hour. It's important to remember that these are overall averages, actual salaries vary significantly based on specific job titles, years of experience, skills, and location.

2. Which similar company tend to pay more or less than Customer Contact Inc?

The salary at Customer Contact Inc is higher than the similar company. The average annual salary at Customer Contact Inc is $92,896, or an hourly wage of $45, in comparison to llcHot Zone Safety Group LLC which pays $92,495 per year or $44 per hour.

3. How much does a Manager typically earn at Customer Contact Inc?

A Manager at Customer Contact Inc typically earns an average hourly base salary of around $46, with a general range of $41 to $51.

4. Do employees with advanced degrees (Master's, PhD) earn more at Customer Contact Inc?

In many roles at Customer Contact Inc, particularly those requiring specialized knowledge or research capabilities (e.g., certain engineering, scientific, or financial roles), an advanced degree like a Master's or PhD can lead to a higher starting salary and faster career progression, thus higher earnings. However, for some roles, direct experience and skills might be valued as much or more than an advanced degree. The impact varies by field and specific job requirements.

5. How does the cost of living near Pittsburgh affect the perceived value of a Customer Contact Inc salary?

Pittsburgh's Cost of Living Index is approximately 87.5 (12.5% less expensive than US average; 9.9% less than PA average). This significantly impacts the purchasing power of a salary from Customer Contact Inc based there. Our "Cost of Living Insights for Pittsburgh" module details this impact, helping you assess the 'real feel' value of your compensation.

6. What kind of benefits does Customer Contact Inc typically offer employees?

Customer Contact Inc generally offers a range of employee benefits designed to support their workforce's health, financial well-being, and work-life balance. Comprehensive health insurance (medical, dental, vision), a 401(k) retirement savings plan (often with a company match), paid time off (PTO), and potentially disability and life insurance are included. For a more detailed list of benefits, please see our "Employee Benefits at Customer Contact Inc" section on this page.