Where is Pinnacle BPO located?

Pinnacle BPO is headquartered in Plano, Texas, but may have operations in other locations within the Business Services sector.

What industry is Pinnacle BPO in?

Pinnacle BPO operates in the Business Services industry.

Pinnacle BPO Hourly Pay Rate & Wages

Q: What does Pinnacle BPO do?

According to the company's overview, Pinnacle BPO is an industry leader in providing clients with successful business process outsourcing (BPO) solutions.

Pinnacle BPO Salary

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Salary at Pinnacle BPO

Current Job Openings at Pinnacle BPO

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Is Pinnacle BPO’s Pay Competitive? Salary Benchmarking Analysis

How does Pinnacle BPO's compensation stack up against the industry and its key competitors? Our salary benchmarking analysis provides a clear comparison. The chart below visualizes this comparison alongside select peer companies.

Competitor / Benchmark	Avg. Salary	Variance	Primary Market Influence Factor & Explanation
Darque Tan	$51	+2.5%	Suggests Darque Tan utilizes a highly similar base-plus-benefits compensation model.
Renhill Group	$47	-5.1%	Renhill Group likely leverages performance bonuses over the high base salary shown here.
Berkeley HealthLab	$63	+26.9%	Adjusted for higher cost-of-living indices in Berkeley HealthLab's primary metro hubs.
Citicards	$46	-6.3%	Normalized for lower cost-of-living zones where Citicards primarily operates.
Business Services Industry	$59	+17.7%	Pay variances are driven by organizational scale, specialized skill requirements, or geographic cost-of-living factors.

Need More Granular Data? The analysis above provides a high-level market overview. To benchmark specific job codes, adjust for real-time cost-of-living changes, or access verified HR-reported datasets, upgrade to Salary.com for Business. Precision matters when building your compensation strategy.

Companies Similar to Pinnacle BPO and Their Hourly Pay Rates

Explore companies in the same industry to compare average salaries, benefits, and career opportunities with those at Pinnacle BPO. Click a company name to learn more.

Darque Tan

$51 / hour

Salary Range: $44 - $57

Houston, TX

Renhill Group

$47 / hour

Salary Range: $41 - $53

Toledo, OH

Berkeley HealthLab

$63 / hour

Salary Range: $55 - $71

South San Francisco, CA

Citicards

$46 / hour

Salary Range: $41 - $52

Louisville, KY

ResumeEdge

$53 / hour

Salary Range: $46 - $60

Lewes, DE

Re-Engineered Business Solutions Inc

$45 / hour

Salary Range: $40 - $51

Cocoa, FL

Med DataCare Pro LLC

$53 / hour

Salary Range: $47 - $60

Wilmington, DE

Robert Am Stern Architects LLP

$59 / hour

Salary Range: $52 - $67

New York City, NY

DOT G Productions Company Corp

$47 / hour

Salary Range: $41 - $53

Orlando, FL

Employee Reviews: Working at Pinnacle BPO

Considering a career at Pinnacle BPO? Explore authentic employee reviews to learn about the work environment, career growth opportunities, pay transparency and benefits. These first-hand insights can help you set realistic compensation expectations and make informed career decisions.

Transparent communication across all levels. Positive culture and daily encouragement. It’s a culture that truly promotes growth and collaborative problem-solving, benefiting both employees and our diverse client base.

Commented in March 26, 2025

Managers are respectful but often too busy for regular check-ins. Company culture promotes innovation and cross-functional collaboration. A suitable choice for those looking for dependable, routine-based work. The company has a well-structured onboarding process and offers clear career progression paths.

Commented in February 10, 2025

I've worked here for over a year, and while it’s been a stable experience, I haven’t felt particularly inspired. Couldn’t be happier with their performance. If you're looking for stability and structure in a large organization, this company checks those boxes without offering too many surprises. Management is transparent about company goals and performance, and employee input is encouraged through...

Commented in December 24, 2024

Leadership promotes continuous improvement and innovation, providing employees with clear goals and the tools to succeed. The company offers knowledge sharing. While the work isn’t particularly challenging or innovative, it’s a stable job that offers decent work-life balance and average benefits. The culture here values transparency and team collaboration, which makes daily work more fulfilling.

Commented in November 05, 2024

The networking opportunities are fantastic. They are great for team building and morale. However, there’s little cross-functional collaboration, which can make things feel siloed and monotonous. The emphasis on employee development and diversity is commendable.

Commented in March 24, 2024

Pinnacle BPO Overview

Website

www.pinnaclebpo.com

Founded In

2011

Employees

200 - 500 employees

Industry

Business Services

Headquarter Address

555 Republic Dr Plano Texas TX 75074

Revenue

$50 Million - $200 Million

Phone Number

About Pinnacle BPO

Pinnacle BPO is an industry leader in providing clients with successful business process outsourcing (BPO) solutions. Our outsourcing solutions include customer acquisition, customer care, technical support and back-office services for Fortune 1000 companies, providing a diversified client base.

What Benefits Does Pinnacle BPO Offer Beyond Salary?

A competitive compensation package is more than just a salary. Pinnacle BPO offers a comprehensive benefits package designed to support your health, financial future, and overall well-being. Below are the most common key benefits:

Social Security

401(K)

Disability

Healthcare

Pension

Time Off (days)

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How Much Should You Be Earning?

Get an estimated calculation of how much you should be earning and insight into your career options.

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What Is the Cost of Living Near Plano?

Understanding the cost of living near Plano is key to truly evaluating a salary offer or your current compensation at Pinnacle BPO.

Plano's Cost of Living Index is approximately 108.7 (8.7% more expensive than US average; 16.9% more than TX average). Affluent Dallas suburb, corporate HQs, excellent schools, high housing costs. DART. When planning your budget based on a salary from Pinnacle BPO, consider these typical monthly expenses:

Expense Category	Estimated Monthly Cost	Key Considerations / Notes
Housing (1-BR Apt Rent)	$1,500 - $2,300+	A significant portion of Pinnacle BPO salary. Location choices impact this heavily.
Utilities (Basic)	$140 - $240	Electricity, Heating, Cooling, Water etc.
Public Transportation	$96 (DART monthly regional pass)	Essential for most commuters; car ownership is costly.
Groceries (Single Person)	$420 - $620	Can be higher with more dining out or specialty stores.
Personal & Leisure	$430 - $780+	Dining out, entertainment, shopping. Highly variable.
Healthcare (Individual)	$390 - $720+	Varies significantly by plan & employer contribution.
Subtotal (Excluding Taxes)	$2,976 - $4,666+	This subtotal does not include income taxes (federal, state, local), which can significantly impact your take-home pay.

FAQs of Pinnacle BPO

1. What is the average salary for employees at Pinnacle BPO?

The average total compensation for employees at Pinnacle BPO is approximately $49 per hour. However, this is an aggregate figure, actual salaries can range significantly, typically from $43 to $56 per hour, depending on factors like job role, experience, and location.

2. How much does Pinnacle BPO pay compared to Darque Tan?

The average annual salary at Pinnacle BPO is $102,706, or an hourly wage of $49, in comparison to Darque Tan which pays $105,248 per year or $51 per hour.

3. How does having a professional certification impact salary for relevant roles at Pinnacle BPO?

Professional certifications like PMP (for Project Managers), CPA (for Accountants), or another relevant certification for the industry can often lead to higher salaries and better job prospects at Pinnacle BPO for applicable roles. Certifications demonstrate a verified level of expertise and commitment to a profession, making candidates more competitive.

4. Does Pinnacle BPO offer cost-of-living adjustments (COLA) for employees in high-cost areas like Plano?

While some companies offer formal COLA, many, including potentially Pinnacle BPO, incorporate cost of living considerations into their overall salary structure for different locations rather than as a separate, itemized adjustment. This means their base pay bands for roles in high-cost cities like New York City are generally set higher to account for these local market factors.

5. What's the typical process for salary reviews and raises at Pinnacle BPO?

Most companies, likely including Pinnacle BPO, conduct formal salary reviews annually, often tied to performance evaluations. During these reviews, factors like individual performance, meeting goals, company performance, and market adjustments are typically considered for potential salary increases.