Informed Choice Insurance Agency Customer Service Representative Salary

Customer Service Representative Salary at Informed Choice Insurance Agency BETA

How much does an Informed Choice Insurance Agency Customer Service Representative make?

As of March 2025, the average annual salary for a Customer Service Representative at Informed Choice Insurance Agency is $32,026, which translates to approximately $15 per hour. Salaries for Customer Service Representative at Informed Choice Insurance Agency typically range from $28,898 to $35,289, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Informed Choice Insurance Agency Overview

Website:
informedchoice.com
Size:
<25 Employees
Revenue:
$5M - $10M
Industry:
Insurance

Informed Choice opened in 1998 in Green Bay, and has since grown to serve thousands of satisfied clients living throughout the greater Northeast Wisconsin region as well as the Midwest. In 2016, we expanded to the Southwest Florida region with an office in Fort Myers, FL to serve the growing demand in the area. We offer a comfortable office setting for both personal appointments and informative group presentations. Our diverse team comes from various industries with unique backgrounds. But it's what we have in common - talent, insight and a passion with our clients - that keeps them coming back and referring their friends and loved ones. We determine what our clients' wants and needs are, and suggest a solution that works for them. With over a 100 years of combined experience, Informed Choice has worked with one generation to the next. We specialize in creating unforgettable, knowledge and exceptionally effective experiences with all your health and life insurance needs.

See similar companies related to Informed Choice Insurance Agency

What Skills Does a person Need at Informed Choice Insurance Agency?

At Informed Choice Insurance Agency, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  3. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  4. CSR: Corporate social responsibility (CSR) is a business model that helps a company be socially accountable to itself, its stakeholders, and the public.
  5. Commitment: An agreement or pledge to do something in the future a commitment to improve conditions at the prison especially : an engagement to assume a financial obligation at a future date.

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Check more jobs information at Informed Choice Insurance Agency

Job Title Average Informed Choice Insurance Agency Salary Hourly Rate
2 Senior Systems Administrator $92,842 $45
3 Area Sales Executive $240,937 $116
4 Client Service Representative $67,288 $32
5 Front Desk Coordinator $25,868 $12
6 National Sales Director $166,661 $80
7 Sales Manager $110,625 $53
8 Customer Service Agent $36,270 $17
9 Customer Service Representative & Office Administrator $36,270 $17
10 Director, Sales Development $166,661 $80
11 Distribution Coordinator $34,307 $16
12 Financial Accountant $66,546 $32

Hourly Pay at Informed Choice Insurance Agency

The average hourly pay at Informed Choice Insurance Agency for a Customer Service Representative is $15 per hour. The location, department, and job description all have an impact on the typical compensation for Informed Choice Insurance Agency positions. The pay range and total remuneration for the job title are shown in the table below. Informed Choice Insurance Agency may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $32,026 look to you?

FAQ about Salary and Jobs at Informed Choice Insurance Agency

1. How much does Informed Choice Insurance Agency pay per hour?
The average hourly pay is $15. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Informed Choice Insurance Agency?
According to the data, the highest approximate salary is about $35,289 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Informed Choice Insurance Agency?
According to the data, the lowest estimated salary is about $28,898 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.