Call Centre Agent Salary at Izinga BETA

How much does an Izinga Call Centre Agent make?

As of April 2025, the average annual salary for a Call Centre Agent at Izinga is $33,288, which translates to approximately $16 per hour. Salaries for Call Centre Agent at Izinga typically range from $29,799 to $37,518, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Website:
izinga.com
Size:
<25 Employees
Revenue:
<$5M
Industry:
Business Services

Izinga Access (Pty) Ltd is an independent business process outsourcing company, established in 1996 with extensive experience in value added services and customised outsourcing solutions. Among Izinga Access' clients are banks, insurance companies and brokers, underwriting managers, a large municipality, an international manufacturing company and various others. Emergency services, Legal Assistance, Concierge services, Incident Management services (including First Notification of Loss) are customised for clients in the insurance industry and outsourced solutions extend to location based services, system integration and on-line reporting. Izinga Access supports approximately 3 million clients across a range of corporate clients and its Gauteng call centre is responsible for managing more than 80 000 assistance cases per annum. "Incorporating Izinga's operations into the Digicall business allows for a unique opportunity to grow our service offering and ultimately provide our clients with enhanced levels of service," says Willem De Clercq.

See similar companies related to Izinga

What Skills Does a person Need at Izinga?

At Izinga, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  3. Scheduling: Scheduling is the process of arranging, controlling and optimizing work and workloads in a production process or manufacturing process.
  4. Products and Services: Knowledge of the full array of our organization's products and services including those that are created for internal customers; insight into the differentiating factors that distinguish them from those of competitors.
  5. Consulting: Providing technical or business expertise and advice to internal or external clients.

Related Jobs

MCI Careers
Dallas , TX

LOCATION: Dallas, TX JOB TYPE: Full-Time PAY TYPES: Salary + Bonus SALARY: $55000 - $70000 / year BENEFITS & PERKS: MANAGEMENT: Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Company Cell Phone, Company Laptop, Advancement APPLICATION DETAILS: No Resume Required, On-site Interview POSITION OVERVIEW: OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our team is looking for experienced call center leaders to support commercial and public sector clients. Managers in this role coach and develop a team of 5 - 10 supervisors and are directly responsible for the performance of their team. Candidates for this role should be experienced, highly organized, enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support, or back-office experience is preferred. This is a full-time, local, on-site position and requires employees to report to work at one of our phy


Sponsored
4/27/2025 12:00:00 AM
MCI Careers
Tampa , FL

POSITION OVERVIEW: OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our team is looking for experienced call center leaders to support commercial and public sector clients. Managers in this role coach and develop a team of 5 - 10 supervisors and are directly responsible for the performance of their team. Candidates for this role should be experienced, highly organized, enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support, or back-office experience is preferred. This is a full-time, local, on-site position and requires employees to report to work at one of our physical contact center locations. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. SALARY: $55000 - $70000 / year --------------: - POSITION RESPONSIBILITIES: WHAT DOES SOMEONE IN THIS ROLE


Sponsored
4/27/2025 12:00:00 AM
MCI Military Recruitment
Orange Park , FL

POSITION OVERVIEW: OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our team is looking for experienced call center leaders to support commercial and public sector clients. Managers in this role coach and develop a team of 5 - 10 supervisors and are directly responsible for the performance of their team. Candidates for this role should be experienced, highly organized, enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support, or back-office experience is preferred. This is a full-time, local, on-site position and requires employees to report to work at one of our physical contact center locations. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. --------------: _ POSITION RESPONSIBILITIES: WHAT DOES SOMEONE IN THIS ROLE DO? Operations managers are re


Sponsored
4/27/2025 12:00:00 AM
MCI Military Recruitment
Savannah , GA

POSITION OVERVIEW: RAISE THE BAR We are a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an entrepreneurial culture we are committed to a high octane, fun and collaborative work environment. As a member of our team, you will have a high degree of responsibility and autonomy giving you a singular opportunity to make a difference is the organizations shape, direction and growth. --------------: - POSITION RESPONSIBILITIES: This role is responsible for the management and development of supervisors and all other operational management associated with day to day contact center operations. Operations Management is responsible for the development and implementation of all operational strategy the ensures that performance, culture and overarching contact center controls and processes are aligned with corporate and client objectives. This role works closely with corporate leadership and requires a high deg


Sponsored
4/27/2025 12:00:00 AM
CBRE Group, Inc.
Santa Clara , CA

Call Center Operator Job ID 214767 Posted 09-Apr-2025 Service line GWS Segment Role type Full-time Areas of Interest Customer Service Location(s) Santa Clara - California - United States of America - - About the Role - - As a CBRE Call Center Operato Operator, Call Center, Customer Service, Technology, Property Management


Sponsored
4/26/2025 12:00:00 AM
MavenHealth Solutions
Medford , OR

Are you an experienced call center leader ready to make a lasting impact in healthcare? A growing integrated healthcare organization is seeking a Call Center Operations Manager to oversee the daily performance, coaching, and continuous improvement of a high-volume Patient Concierge team. This role blends hands-on support with strategic leadership—perfect for someone who’s passionate about service excellence, team development, and operational efficiency. You'll be based at our Medford headquarters and play a key role in supporting a geographically distributed Patient Concierge team. Key Responsibilities 🔹 Leadership & People Development Lead and coach a team of 24 Patient Concierge Specialists who work remotely across various locations. Deliver real-time coaching, regular performance reviews, and training refreshers. Foster a positive, patient-focused culture that values accountability and compassion. Ensure team members feel connected to organizational goals and recognized for perform


Sponsored
4/24/2025 12:00:00 AM
Cornerstone Family Healthcare
Newburgh , NY

Job Type Full-time, Part-time Description Cornerstone Family Healthcare is actively recruiting for Bilingual Call Center Operators to join our growing Call Center team in Newburgh, NY. RATE OF PAY/SALARY: $17.00 per hour PLUS Quarterly incentives available WORK LOCATION(S): Newburgh, NY STATUS: Per Diem-Part, Full Time CORNERSTONE BENEFITS: Competitive salaries I Health Benefits I Retirement plan I Paid Time Off I Sick Time I Flexible Spending I Dependent Care I Paid Holidays I ***Quarterly incentives available CORNERSTONE'S MISSION: Cornerstone Family Healthcare is a non-profit Federally Qualified Health Center with a mission to provide high quality, comprehensive, primary and preventative health care services in an environment of caring, dignity and respect to all people regardless of their ability to pay. For more than fifty years, Cornerstone has been responsive to meeting the needs of the communities in which we serve with a continued emphasis on the underserved and those without


Sponsored
4/24/2025 12:00:00 AM
The Call Center Doctors

We’re Hiring: World-Class Call Center Sales Trainer | Remote | Vicidial & LMS Expert We’re looking for the best call center sales trainer on the planet—someone who’s already built elite training programs and can take high-performance teams to the next level. If you’ve successfully implemented Learning Management Systems, know Vicidial like a pro, and have built reps into closers in cold outbound environments, this is the opportunity you’ve been waiting for. About Us: We run high-volume cold calling campaigns for industries like solar, roofing, insurance, and home services—with a strong focus on solar and roofing. This is a long-term opportunity with a company that’s here for the long haul and growing fast. What You’ll Do: Build and launch a complete sales training program—from Day 1 onboarding to advanced closing techniques Integrate training into our systems using Vicidial and an LMS (Learning Management System) Train appointment setters and closers on cold calling, script mastery, ob


Sponsored
4/23/2025 12:00:00 AM

Check more jobs information at Izinga

Job Title Average Izinga Salary Hourly Rate
2 Consultant $93,256 $45
3 Manager, Legal $108,183 $52
4 Assistant Manager $83,237 $40
5 Bookkeeper $36,069 $17
6 IT Technician $70,265 $34
7 Legal Advisor $164,138 $79
8 Manager $91,372 $44
9 Case Manager $76,603 $37
10 Chief Executive Officer $689,296 $331
11 Claims Consultant $38,390 $18
12 Communications Officer $62,422 $30
13 Paralegal $74,467 $36

Hourly Pay at Izinga

The average hourly pay at Izinga for a Call Centre Agent is $16 per hour. The location, department, and job description all have an impact on the typical compensation for Izinga positions. The pay range and total remuneration for the job title are shown in the table below. Izinga may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $33,288 look to you?

FAQ about Salary and Jobs at Izinga

1. How much does Izinga pay per hour?
The average hourly pay is $16. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Izinga?
According to the data, the highest approximate salary is about $37,518 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Izinga?
According to the data, the lowest estimated salary is about $29,799 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.