Manager, Customer Service & Office Salary at Launch Logistics BETA

POSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking an experienced BPO Insurance Customer Services Manager experienced in Property and Casualty and Life insurance to support complex business process outsourcing accounts. In this role, you will be responsible for managing team development, issue resolution, and monitoring the metrics and KPIs of the agents and the team. In this role you will plan, direct and coordinate the work of call center insurance agents engaged in assisting policy holders with coverage limits, claim information, and general account questions. This is a senior-level position requiring experience in the P&C industry and account management. Experience in BPO insurance contracts, call center operations, customer

Job Description Job Description Storage Solutions (Garaginization & Dallas Custom Closets) is a leader in the Home Organization Industry. For over 13 years, we have been working with homeowners to solve their home organization needs through the design and installation of our custom storage solutions. Our Client Service Team is focused every day to work with their assigned clients ensuring a seamless process with our organization. They will work with key stakeholders in the organization to solve any gaps that may arise and ensure high customer satisfaction and project success. JOB RESPONSIBILITIES Ensure complete satisfaction of your clients experience by: - Scheduling installation activities - Communicating with clients as we make progress - Reschedule activities as directed by the client or our team needs Track the execution of our scheduled activities with clients - Monitor product shipments and deliveries that impact each project - Keep client and team informed of changes in schedul

Now is an amazing time to join Nozomi Networks as we build the future of OT and IoT Cybersecurity. We have hundreds of customers in more than 30 countries and we're just scratching the surface. Now is an amazing time to join Nozomi Networks as we build the future of OT and IoT Cybersecurity. We have hundreds of customers in more than 30 countries and we're just scratching the surface. As we expand our product portfolio and global presence, our Customer Success department is hiring a Customer Success Manager to engage and build meaningful relationships with our Critical Accounts driving a high level of customer satisfaction, successful product use, and customer retention. You will serve as the primary point of contact for key customers, understand customer success criteria, drive adoption & value realization, address questions, resolve issues and grow into a trusted customer advocate. *This position must sit in the Dallas, Texas area. For the right candidate, this is a career-defining o

This is a fully in-person position in the Dallas, Texas area, not a remote position. Midea America Corp. is a U.S. subsidiary within Midea Group, the Fortune 500 giant known for making life easier for millions around the globe. As the world’s top maker of home appliances, Midea is proud of its 166,000+ employees and presence in 200+ countries, including here in the U.S. Headquartered in Parsippany, N.J., with an innovation hub in Louisville, Kentucky, Midea America provides practical innovations that surprise and delight, creating moments to cherish at home. Midea's lineup of appliances - from refrigerators to air conditioners, laundry solutions and floor care - are high quality, reliable, and affordable. By thoughtfully engineering performance, convenience, and design into every product, Midea delivers on the promise of every appliance. This new position will be responsible for establishing and improving the tools and processes needed to support and sustain business growth in the resi

Company Description Strukmyer Medical, an Inc. 5000 Company, is a cutting-edge medical manufacturing company based in Mesquite, TX. Specializing in contract manufacturing of Converting, Compounding, and Collagen products, we offer one-source design, engineering, contract manufacturing, packaging, and regulatory support to our clients. Role Description This is a full-time on-site role for a Customer Service Manager at Strukmyer Medical. The Customer Service Manager will be responsible for ensuring customer satisfaction, managing customer service operations, providing customer support, utilizing analytical skills, and maintaining effective communication with clients and team members. Qualifications Customer Satisfaction and Customer Support skills Customer Service Management experience Analytical Skills Effective Communication skills Strong problem-solving abilities Previous experience in a customer service role Strong excel skills needed to translate forecasting to production planning B

Why Ryan? Hybrid Work Options Award-Winning Culture Generous Personal Time Off (PTO) Benefits 14-Weeks of 100% Paid Leave for New Parents (Adoption Included) Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement Benefits Eligibility Effective Day One 401K with Employer Match Tuition Reimbursement After One Year of Service Fertility Assistance Program Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service We are looking for a Customer Success Manager to play a crucial role in conveying our product vision and capabilities to Tax.com customers, offering tailored solutions that meet their unique needs. Responsibilities include nurturing and expanding customer relationships, driving product adoption and usage, identifying expansion opportunities, and ensuring customers are achieving their goals with our software. Core Responsibilities: Deliver a world class customer experience Build and maintain deep, trusting relationships with customers by understanding th

Overview: Garland, Texas Position Summary This position is primarily responsible for leading, organizing, training and evaluating the customer service department and ensuring the company delivers the highest level of customer service possible. The Customer Service Manager is also responsible for executing the service strategies consistent with the organizations mission, vision and values. Responsibilities: Major Duties and Responsibilities Lead, plan, organize, direct, manage and evaluate the customer service activities and budget Ensure all customer service activities support and strengthen the strategic objectives of the overall organization Confer with management and staff coordinating customer service activities Develop solution-based recommendations, seek solution implementation support and lead efforts to resolve service issues Prepare and oversee the preparation of reports and statistics related to the customer service function for upper management Resolve customer complaints an

Store - DFW-PLANO/HWY 121, TX Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping