Helpdesk Salary at Marlink BETA

Overview: The primary role of the Senior Director of Facilities & Operations is to provide strategic direction and oversight of facilities, current and future leased properties, vehicle fleets, and construction project management. This position will also oversee emergency preparedness plans, vehicle safety programs, and ensure preventative maintenance activities are implemented, while directing the Facilities team to ensure proper maintenance of equipment, buildings, and vehicles. The Senior Director of Facilities & Operations utilizes project management skills to ensure timely completion of program expansions, office relocations, and facility maintenance activities. Benefits Include: Medical, dental, vision, and supplemental insurance options, including HSA match for qualifying contributions. Parental Paid Leave Retirement savings plan with company match. Paid time off and holiday pay. Mileage reimbursement. Tuition reimbursement available. Company sponsored learning and development M

ConvergePoint (www.convergepoint.com) is seeking a proactive, customer-focused Customer Success Specialist to enhance our clients' experience and drive retention and growth across our B2B SaaS products. This role involves managing the entire post-implementation lifecycle, including onboarding, regular engagement, renewals, and growth opportunities. As the primary advocate for our clients, the Specialist will focus on building lasting relationships, ensuring smooth adoption, and delivering value at each stage.** The role requires initial product training during the onboarding period and collaboration among teams. The position requires full-time onsite work at our office location for the first six months. Hybrid options may be available after the initial six months **Key Responsibilities:Customer Engagement & Communication: Serve as the main point of contact for clients post-Go Live, handling inquiries, providing solutions, and proactively engaging with customers via scheduled calls and

At OptiSigns, we're on a bold mission: to become the #1 digital signage platform globally, rapidly outpacing our competitors and leading the way in innovation. We're dynamic, fast-growing, and at the cutting edge of the digital signage industry. As part of our team, you'll have the unique opportunity to be a key player in this exciting journey, growing your career while helping our customers succeed. The Role: As a SaaS Customer Success Specialist, you will be at the heart of our mission, combining technical expertise and customer-facing skills to deliver a world-class experience for our customers. This role is designed for early-career professionals eager to learn, grow, and make a significant impact. You'll be responsible for: Product Demonstrations: Guiding customers through engaging, high-quality product demos to showcase our cutting-edge digital signage solutions. Onboarding Clients: Ensuring customers have a seamless experience from the moment they join, providing them with the s

YOUR ROLE The HRIS Analyst will primarily focus on supporting and maintaining the UKG Pro WFM application to ensure proper function and integration within the HRIS ecosystem. In addition, this role will be responsible for supporting users by troubleshooting small to mid-complexity requests, system failures, and general inquiries by researching, testing, and escalating issues as needed. WHAT ARE YOU GOING TO DO? · Monitor and troubleshoot integration errors in Transaction Assistant related to people import and payroll export to ensure employee data flows flawlessly from and to UKG Pro WFM. · Responsible for ensuring tier 1/tier 2 support tickets are answered on a timely manner, escalating issues as required. · Maintain UKG Pro WFM business structure by creating locations and jobs. · Monitor UKG devices (InTouch/InTouch DX) and hardware usage and communication errors in Universal Device Management (UDM) by communicating with all sites across NORTAM. · Maintain UKG device inventory and su

Salary: $47,196.00 - $51,007.00 Annually Location : Missouri City, TX Job Type: Full Time Job Number: 00689-2025 Department: Innovation & Technology Opening Date: 01/24/2025 Closing Date: 4/24/2025 5:00 PM Central Definition This is a full-time position in the City's Innovation and Technology Department. An individual in this position will provide high level technical support for the department. Maintain a desktop environment by analyzing requirements, resolving problems, and installing hardware and software solutions. Examples of Work Provide first contact support of incoming requests to the helpdesk via telephone, web portal, and email to ensure courteous, timely, and effective resolution of end-user issues related to computer systems, software, and hardware to the end user's satisfaction; Escalate incidents with accurate documentation to a suitable technician, when required. Communication with customers: inquiring to understand the issue, keeping them informed of incident progress,

At Tailored Brands, we help people love the way they look and feel for their most important moments. Our Technology team loves the way they feel and thrive at work, with: Flexible work opportunities, including remote and hybrid options Small, empowered teams that have fun delivering real value for our customers A culture that values a 50-year legacy while eagerly embracing the future Want to be part of this? We currently have an exciting opportunity for Sr System Engineer to join our Tailored Technology team. This individual will manage and support the end user devices and applications in the environment. What you'll do JAMF Responsibilities: Core configuration of the JAMF platform, including integrations with Apple VPP, Apple DEP, Okta, and Microsoft Entra. Health monitoring through inventories and logs. Platform update testing and user management. Required application installations and enforcement (e.g., CrowdStrike, Rapid7). JAMF Connect configuration and management. Software/applic