Senior Customer Service Representative Salary at Materials Sciences Corp BETA

Company Description Clean Earth is a leading provider of environmental services in the United States providing remediation, disposal, recycling, and beneficial reuse solutions for hazardous and non-hazardous waste, contaminated soil, and dredged material. Our vast portfolio of technologies and services touches nearly every industry that generates waste including energy, infrastructure, commercial, industrial, retail, and healthcare markets. Every day our teams across the country take a hands-on, dedicated approach to recycling and beneficially reusing waste that would otherwise go into landfills. We value our employees as our most important asset, and this is reflected in many areas across our company including recently being named a 2024 Most Loved Workplace ®. We are committed to creating a positive work culture that fosters growth and development while ensuring the health and safety of our employees. Job Description Put your great attention to detail to work as Customer Service Repr

Join a team! We area global diversified pharmaceutical company enriching lives through our relentless drive to deliver better health outcomes. We develop, manufacture and market a range of products, primarily in gastroenterology, hepatology, neurology, dermatology, medical aesthetic devices, international pharmaceuticals.Our 7,000 employees share a common goal and values, propelling us to provide essential care tomillions of peopleglobally. We seek dedicated individuals who share our sense of urgency, unity, and excellence. We are looking for a trustworthy and respectful individual who consistently does the right thing. Someone who is imaginative and proactive, with a keen eye for what is possible. A perceptive and adaptive person who is action oriented. We need a disciplined, focused, and accountable team member. If you embody these values, come join our company and help us shape the future. We are all in it together to make a difference.Be a part of a culture that doesn't just wait f

**Company :** Highmark Inc. **Job Description :** **JOB SUMMARY** This job resolves standard and occasional non-standard customer inquiries, comments, and concerns by applying a seamless and positive customer experience gained through many recurring cycles of on the job work engagement. **ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve customer concerns in a single interaction via telephone, written, or face to face communication. + Responds to a diverse set of customers with an equal level of confidence regardless of the issue at hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries. + Routinely responds to customers with an in-depth product knowledge achieved through a continuously improving set of listening, analysis, quality focu

The Customer Service Representative is responsible for addressing client and/or provider inquiries via email, fax, telephonic, or written correspondence ensuring adherence to contractual and state guidelines as well as client instructions. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: * Answer phone calls, return phone calls * Answer emails from clients, providers and internal referring offices * Review previous history of the provider in MedCheck, Scheck and SalesCloud * Consult with Supervisor or other departments to clarify answers to inquiries * Contact provider to discuss findings at the appropriate level * Maintain reports and spreadsheets as needed * Requires punctual and consistent attendance * Additional duties as assigned KNOWLEDGE & SKILLS: * Knowledge of Workers Compensation fee schedules and regulations * Effective oral, and written and communication skills * Good organizational skills and ability to multitask * Detail Oriented * Proficiency with Microsoft applications * Medical

**Company :** Highmark Inc. **Job Description :** **JOB SUMMARY** This job is responsible for managing a book of business and the business relationship as a strategic consultant for existing accounts directly or through intermediaries. The incumbent is responsible for renewing accounts and selling new products and services to existing accounts to ensure retention and growth of profitable business. **ESSENTIAL RESPONSIBILITIES** + Review new products, services, capabilities, and technologies with the client in order to sell assigned product lines, renewals and add-on sales to ensure retention, profitability and growth of existing business. + Manage relationships at senior levels with clients, consultants and brokers/producers by creating valued business partnerships, demonstrating business acumen and cultivating an active network. + Develop appropriate sales solutions giving consideration to increased competition and the changing political environment. + Develop, implement and execute b

Put your great attention to detail to work as Customer Service Representative with a growing leader in environmental and regulated waste management solutions! Working as part of a dedicated team of customer experience, sales, and compliance professio Customer Service, Customer Service Representative, Customer Experience, Representative, Senior, Salesforce, Retail

My client is looking for a customer advisor. This role is a hybrid role in Audubon, PA. You will work 40 hours a week from 8-5 EST. GENERAL POSITION SUMMARY: The Customer Advisor provides customer service to account holders in client’s tracking system. The Advisor responds to customer inquiries, calling on support of subject matter experts in other departments as needed; supports contact management through analysis of call patterns and trends; and serves as the primary point of contact for account holders. ESSENTIAL DUTIES AND RESPONSIBILITIES: Need to have worked with a company’s tracking system. Possess a working knowledge of the companies tracking system As first line of support, the ideal candidate must be able to represent the company and ensure total customer satisfaction. Receives incoming telephone calls or emails and processes basic and some broader inquiries and/or complaints. Recognize the value of customer follow up and what situations warrant what level of attention Track

Sr Service Specialist Department: RD&S Employment Type: Full Time Location: Norristown, PA Description The Senior Service Specialist works as a senior member of a service support team, develops relationships with customers, processes orders, and communicates work order status, etc. as efficiently as possible while providing the highest level of customer service. The Senior Service Specialist is fulfilling key account customer needs for field service, rebuild shop repairs, and equipment service sales opportunities. They work closely with RD&S service, contract, and sales staff to develop long-term client relationships. Commercial/industrial customers include cold storage facilities, distribution, and production facilities. As the senior member of the inside operations team, the Senior Service Specialist handles all service project management tasks, including subcontractor scheduling and job materials procurement. They are the key order contact to ensure all service projects and complex