Technical Support Salary at Mophie BETA

ABOUT THE COMPANY Founded in 1888, Lee Kum Kee, a Hong Kong-based global food company, specializes in creating condiments and sauces that promote Chinese cuisine worldwide. With more than 200 products to choose from, Lee Kum Kee takes the mystery out of cooking authentic and delicious Asian foods in the comfort of your kitchen. Lee Kum Kee is committed to providing authentic and innovative condiments and sauces featuring the highest quality ingredients. Armed with a unique management culture, stringent quality control, superb and innovative products, coupled with the century-long brand reputation, Lee Kum Kee has achieved unanimous recognition and won numerous prestigious awards. Lee Kum Kee (USA) Inc., a division of Lee Kum Kee International Holdings Ltd., has its headquarters and manufacturing facilities in Southern California with more than 300 employees. We are looking for the best and brightest talents to join our company and work together to bring the next level of success! BENEF

We are partnering with a national law firm hiring an experienced Technical Support Technician to start immediately for this outstanding direct hire position. this is 100% on site. 90% of your time will be providing remote phone support to corporate users nationwide. We need someone who has excellent phone skills and someone who is a jack of all trades/wide range of experiences. Please note that this position requires you to be 3 to 4 days on site in Irvine, CA and 1 to 2 days on site in DTLA office Monday to Friday. Responsibilities Provide an excellent customer service experience. This position is 90% phone contact with end-users with the remaining time focused on other requests. Collaborate and gain the respect, trust and confidence of the Firm's attorneys and professional staff. Day to day responsibilities include answering first line service desk calls, responding to emails and ticket requests for service for all office locations. This includes issues related to computer systems, s

Field Application Engineer – Pro AV and Networking - 100% on-site We are looking for a Field Application Engineer to provide technical support for customers and distributors, focusing on Pro AV systems and networking technologies. This role involves pre-sales and post-sales support, including product demonstrations, training, and troubleshooting. The position requires frequent travel to client sites and trade shows. Responsibilities: Provide pre-sales and post-sales technical support, including demonstrations, training, and troubleshooting. Assist customers and distributors with Pro AV systems and IP-based camera technologies. Work closely with sales teams to meet customer needs and showcase product capabilities. Visit customer sites up to 1–3 days per week (travel reimbursement provided). Support four major trade shows annually (two international), lasting 8–9 days each. Qualifications: Experience in field-based technical support, including training and troubleshooting. Knowledge of A

The Technical Support Specialist is a critical position within the RED Product Support team that delivers RED customers the support they need through multiple communication channels including support tickets, chat, and phone calls while providing the best possible customer service experience. The Technical Support team is an escalation point in our Product Support department, providing in-depth detailed and direct troubleshooting to our wide range of customer profiles. General Product Support Responsibilities: Provide after-sales support and direct communication to RED customers Maintain understanding of all current RED policies, procedures and processes Maintain and exceed service-level agreement performance benchmarks Maintain knowledge of all current and legacy RED products, specifications, technology, programs and announcements Manage a high volume of inbound and outbound emails, tickets and calls Technical Support Responsibilities: Facilitate and maintain cross-functional communic

As an Account Manager, you will be instrumental in handling client inquiries, ensuring exceptional client satisfaction, and guiding clients through the process of exiting various contracts. This role involves direct client communication, offering essential information and support, and collaborating closely with our partner companies to deliver a seamless and efficient service. Responsibilities: Handle all client inquiries with a commitment to achieving 100% client satisfaction. Manage inbound calls and provide information related to exiting out of contracts. Ensure accurate tracking and management of client data. Participate in training and team meetings, contributing to a collaborative work environment. Manage a portfolio of approximately 50 - 80 clients. Qualifications: Strong communication skills. Proficient in Microsoft Office Suite. Detailed, organized, with excellent time management skills. Perform effectively under pressure and meet deadlines. Team player with the ability to wor

Job Description Job Description Roles and Responsibilities a. Act in a supporting role to aid inspector(s) in completing the tasks necessary to keep projects running smoothly. This often includes assisting with project paperwork, assisting with inspections, performing observations in the field on behalf of the inspector, reporting back to the inspector, following up on paperwork and other items with the contractor, corresponding with various personnel involved on the project, as well as other miscellaneous tasks as necessary. A basic level of construction knowledge is needed at the entry level position (Level 1) with an increased understanding of construction knowledge expected at higher Technical Support Levels. Technical Support Staff at Level 3 should have close to a Construction Inspector's I level of knowledge of construction. b. May be assigned to work in an underground crew to assist performing underground inspections of storm drains and research and document illicit connections

Who We Are: Trusted Tech Team is a leading Microsoft Cloud Solutions Provider (CSP) specializing in Microsoft Cloud services, Microsoft perpetual licensing, and Professional and Security Services for medium and enterprise-sized businesses. Their robust team of in-house, U.S-based Microsoft architects and engineers are certified in all 6/6 Microsoft Solutions Partner Designations in the Microsoft Cloud Partner Program. Prioritizing a people-centric mission, Trusted Tech Team has transformed the software licensing experience, giving IT professionals complete confidence in the success of their business. Featured on Forbes, CIO Review, Spiceworks, and other publications, we have become one of the fastest-growing companies in the U.S., Canada, and the UK. Overview: As a Client Support Technician, you will play a vital role in assisting users with navigating our company's products and services. Collaborating closely with fellow Client Support Technicians, you'll tackle complex software issue

Saas Product Operation Specialist About Peppr At Peppr, we believe that technology should empower restaurants to thrive. Our mission is to provide restaurants with the tools they need to succeed in a fast-paced, ever-changing industry. Peppr POS (Point of Sale) provides SMB restaurants a cutting-edge management and transaction platform that targets solving their unique challenges and improves the efficiency of their operations. This improved efficiency will bring the value of lowered operational and payment processing costs to the restaurant (which means we'll save them money!) Join us on our journey to transform the restaurant experience, one transaction at a time. About the Role We are seeking a motivated and detail-oriented individual to join our team as a SaaS Product Operation Specialist. As a Product Operation Specialist, you will be an integral part of our dynamic team, contributing to our innovative product offerings' seamless functioning and continuous improvement. The success