Support Engineer II Salary at Precisely BETA

For this U.S. based position, the expected compensation range is $98,400.00 - $147,600.00 per year, which includes base pay and short-term incentive. The compensation range for this full-time position applies to candidates located within the United States. Our salary ranges are determined by reviewing roles of similar responsibility and level. Within the salary range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training. Schneider Electric also offers a comprehensive benefits package to support our employees, inclusive of medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks (credits to apply towards your benefits) flexible work arrangements, paid family leaves, 401(k) + match, well-being and recognition (including service anniversary) programs, 12 holidays per year, 15 days of paid time off per year (pro-rated in the first year of employment based on s

Summary: Maximizes computer system capabilities by studying technical applications; making recommendations. Project Details: Evaluate system potential by testing compatibility of new programs with existing programs. Evaluate expansions or enhancements by studying work load and capacity of computer system. Achieve computer system objectives by gathering pertinent data; identifying and evaluating options; recommending a course of action. Confirm program objectives and specifications by testing new programs; comparing programs with established standards; making modifications. Improve existing programs by reviewing objectives and specifications; evaluating proposed changes; recommending changes; making modifications. Evaluate vendor-supplied software by studying user objectives; testing software compatibility with existing hardware and programs. Place software into production by loading software into computer; entering necessary commands. Place hardware into production by establishing conn

Responsibilities Provide first-level support to end users by answering basic questions about computers or software applications, performing troubleshooting tasks to identify and resolve technical issues, and escalating or transferring issues to appropriate resources when necessary. Ensure all service desk tickets are addressed promptly and resolved within the service level agreements (SLAS) defined by the business. Support the research of emerging technologies and help to identify and analyze opportunities for new and/or improved processes and procedures. Co-own the implementation, configuration, and maintenance of new and existing systems. Lead projects to support the business and function, as needed. Own account administration, routine audits, and documentation of all process and procedures within the function. Assist with operating system updates and new software and hardware installations. Provide on-site support as needed in our Boston, MA office, and in other locations, as needed

Description Nuclera is a venture-backed, founder-driven biotech company headquartered in Cambridge, UK with significant operations in Boston, USA. The company’s mission is to improve human health by making proteins accessible. We are beginning this mission through the launch of our eProtein Discovery™ platform. eProtein Discovery is a breakthrough protein expression, characterization, and purification technology, consisting of a lab-based benchtop instrument, cloud-based software and proprietary cartridges and consumables. The goal is to enable rapid protein access to life science researchers around the world. We are looking for a Senior Technical Support Specialist to deliver world-class technical assistance, ensuring our customers achieve success with Nuclera’s innovative eProtein DiscoveryTM benchtop system. Reporting to the Head of Customer and Technical Support, the Senior Technical Support Specialist will provide advanced troubleshooting and technical guidance to customers. As a

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Description JOB SUMMARY: The HEYEX 2 Expert Support Specialist is responsible for providing expert level technical phone and e-mail support for Heidelberg Engineering's HEYEX 2 installation base within the USA for Standard A, A+, and Enterprise system configurations, including support for 3rd party integration, PACS, HL7 and DICOM support. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide expert technical support for Heidelberg Engineering's networked systems by interfacing with HEI project engineers and customer IS department as needed. Responsible for product support, during introduction and evaluation phase of new networked product releases, during major installation and troubleshooting assignments, and for i

MathWorks staff enjoy a hybrid work-from-home model featuring both home-office flexibility as well as in-office meeting days for optimized collaboration. As a Technical Support specialist, you will have the opportunity to perform all aspects of Technical Support related to the normal day-to-day requests of MathWorks' customers regarding Installation and Licensing. This includes configurations on cloud platforms (Amazon AWS and Microsoft Azure), continuous integration servers, docker, and compute clusters. In this position you will be supporting our customers via phone, email, and other methods. Training and hands on learning is provided. Aside from day-to-day responsibilities of troubleshooting and resolving customers' installation and licensing issues, you will have the opportunity to expand your skillset by participating in projects and working with different areas of the organization. This will help you to prepare for the next step in your career at MathWorks. Hours for this positio

What's the role?: Are you great at problem solving? Are you mechanically inclined? Then we have the opportunity you've been looking for as part of the Capture Enablement Team within the Spatial Data Analytics & Engineering (SDE) department. You will be part of an innovative, dynamic team that is responsible for supporting a part of the technical infrastructure involved in capturing data that plays a critical role in building and maintaining our world-class digital maps and products. Your main responsibilities include: Providing first level (Tier 1) helpdesk support (Email and phone support) to remote APAC users encountering problems with our data capture systems. Installing, testing, maintenance and upgrading (HW and SW) of capture equipment Installing prototype equipment, repairing/replacing parts, diagnosing technical problems, identifying equipment and cabling problems, and isolating electrical and mechanical problems causing failures, mainly in the APAC region, but also globally Se

**Amentum is seeking highly motivated, self-starting office Administrative Support. Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Ability to obtain and maintain a Secret clearance. ?** **Responsibilities:** + Records and file management + Employee in- and out-processing + Assist in managing DOD, DSS, and local office policies and programs + Support the field office chief in scheduling + Correspondence drafting and routing + Travel planning (Defense Travel System [DTS] or MyTravel) + Conference room coordination + Office equipment and supply inventory maintenance + Government timecard program (DAI) management + Receipt and routing of office mail/correspondence + Management of task management (CATMS) system + Assist in execution of office training program + Responsible for inputting and managing data bases as directed + Some locations may require local travel + Working with teams and