Help Desk Specialist Salary at Rackspace Us Inc BETA

Job Description Job Description We are seeking a friendly, detail-oriented, and proactive Remote Customer Service Agent to join our growing team. In this role, you will serve as the first point of contact for customers, handling inquiries, resolving issues, and ensuring a seamless customer experience. This position is fully remote, offering flexibility and an opportunity to contribute to a dynamic team. Key Responsibilities: Respond to customer inquiries via email, phone, and chat promptly and professionally. Provide accurate information about products, services, and policies. Troubleshoot and resolve customer issues with efficiency and empathy. Maintain detailed records of customer interactions and feedback in our CRM system. Collaborate with other team members to ensure customer satisfaction and resolve complex issues. Identify opportunities to improve customer service processes and suggest enhancements. Uphold the company’s values and commitment to exceptional service in every inter

Job Description Job Description Location: Pediatric Cardiology Consultants of South Texas (PCCST) Job Summary: The Front Desk Patient Coordinator will be the first point of contact for patients and play a critical role in managing the administrative and financial aspects of patient visits. The ideal candidate will provide excellent customer service, manage patient check-in/check-out, process referrals, prior authorizations and handle billing tasks. This role also requires a detail-oriented individual who can manage patient accounts, verify insurance, and ensure the timely processing of claims and payments. Key Responsibilities: Front Desk Duties: Greet patients warmly and ensure a positive and professional experience. Manage patient check-in and check-out processes efficiently. Schedule patient appointments and follow-ups based on physician availability and patient needs. Process referrals to specialists and ensure all required documentation is provided. Maintain the reception area, ke

Job Description Job Description Preferred Experienced working with Eclinical works or an EMR in healthcare environment. Experience in Cardiovascular specialty preferred  Understand how to operate phone system and ability to transfer calls  Good customer service skills, Greet patients, sign them in and obtain insurance information and any other necessary data  Prep and calculate patient payments for diagnostic tests by using all necessary codes for each test  Print out patient demographic sheets for all appointments. have patients go over the information, go over their PCP information, and have patients initial.  Answer phones and either direct the caller to the appropriate person, can multi-task and knowledge in Office 2013 Suite  Call patients day before to confirm all appointments  Call patients back that left messages within 24 hours  Process payments over the phone and payment plans  Obtains revenue by recording and updating financial information, recording and collecting

Job Description Job Description Huebner Dental is looking for a for a full time passionate and highly- driven front desk who shares our values. We need someone who can provide superior service for patients and work seamlessly with our team. We are an established practice with many loyal, long term patients, and we are looking for a person who will be a part of our practice for years to come Experience in the dental field is required. Proficiency in Eaglesoft is highly preferred. This is a FULL- TIME opportunity and offers competitive pay and benefits. Business hours M-T 8:30 to 5:00 pm Fridays based on office needs. Please do not apply if you do not have experience working in the dental field. Company Description Huebner Dental opened the doors in June 2012, we are a private practice with one General Dentist and 2 Hygienist. Our practice provides excellent dental care and exceptional customer service. Business hours M-T 8:30 to 5:30 pm. Fridays 8:30 to 3:30pm Company Description Huebne

Arrow Exterminators is looking to hire a highly motivated individual to fill a full-time Outside Sales Representative / Home Evaluator position. Do you hate the thought of sitting at a desk all day in a dark cubicle? Do you love being out and about while meeting new people? Do you have a proven track record of exceeding sales goals? Do you love to win? If so, please read on! Our Outside Sales Representatives enjoy a company vehicle and other benefits including: generous time off, 11 paid holidays, 401(k) with company match, Roth IRA, medical, dental, and vision insurance, high deductible HSA, telemedicine, disability, cancer, and accident insurance. health & wellness suite company-paid + additional, optional, life insurance. ABOUT OUR FAMILY OF BRANDS We have been a family-owned and operated business since our start in 1964. Over the years, we have grown rapidly, and we now have the privilege of servicing 12 states. To ensure the quality and satisfaction of our customers, we have sever

Looking for experienced 3rd shift technician. Friday - Tuesday from 11pm - 8am Under limited supervision, provides a deep understanding of technical products and services along with the strong capability to translate complex information to a simplified, professional content that is easily understood by the target audience. Position will require working closely with various users to resolve technical issues through phone, email, and walk-up/desk side support. Required Skills - Help Desk, 3rd shift experience, organized Job Duties - • Provide ITSD support to all users. • A strong customer focus is required; this position includes frequent interaction with associates at all levels of the organization. • Single point of user resolution for all technology devices including desktops, laptops, tablets, mobile devices, printing, wireless networking, audio/visual equipment, etc. • Use ServiceNow incident logging system to maintain incidents and requests through the complete ticket life cycle to

Description Summary: The Service Desk Analyst is responsible for supporting the functional and operational efficiency of Information Management and the Service Support Division. SDAI's will take ownership of resolving first level customer service requests related to both hardware and software and will use excellent problem-solving, communication, and interpersonal skills along with a patient, positive, and customer-friendly attitude within a team environment. SDAI's will be highly customer service orientated and proactive in anticipating and resolving problems while maximizing efficient use of computer resources. The Service Desk Analyst I is also responsible for supporting the business goals and objectives of the Service Desk, the Service Support Division, Information Management, and the CHRISTUS organization as a whole. The SDAI is expected to cooperate with other personnel and workgroups, to practice ongoing self-development, and to demonstrate behaviors that are aligned with the C

We help our customers reach their goals by providing client-focused technology solutions supported by a culture of service excellence and a commitment to doing the right thing. Are you a tech-savvy professional with a passion for solving problems and delivering exceptional customer service? In this role, you’ll be at the heart of our technical support operations, handling intermediate-level troubleshooting and resolution for hardware, networks, and software. You’ll get the chance to work with hands-on responsibilities that include hardware installation, network analysis, and assisting with exciting new client onboardings. Summary The Service Desk performs triage, troubleshooting, and resolution of intermediate-level technical support requests, including hardware installations, network troubleshooting and installation, testing, and analysis of network facilities while providing legendary customer service and adhering to Customer Service, and Service Level Agreement (SLA) goals by perfor