Customer Support Salary at Raleigh BETA

The Customer Support Manager (CSM) is responsible for leading the sales and operational support of service and parts for all Ascendum product lines across their assigned region. This role focuses on developing customer relationships, promoting product support solutions, and driving growth through strategic support initiatives. The CSM works closely with internal teams to deliver a high level of service and value to customers, ensuring long-term satisfaction and equipment performance. Key Responsibilities •Markets and sells the value of parts and service to customers. •Develops and maintains customer relationships at all levels. •Review and quote all Ascendum block time customer offerings. •Helps prospect for new markets, customers and applications within all Ascendum regions. •Develops good knowledge of competitive products and suppliers. •Produce Ascendum Total Maintenance and Repair Agreements and multi-year Customer Support Agreements. •Review the product support elements of Ascendu

Job Description: The Inside Sales Support is a trained individual involved with the execution of Inside Sales programs. Candidate works directly with customers, account managers and the client product groups. The Inside Sales organization is responsible for the development and implementation of proactive programs responding to customer requirements, assisting in achieving equitable solutions as well as the co-ordination of investigations of complaints. The overall mission of the Inside Sales Organization is to provide a consistent base for support as measured by internal and external customer satisfaction. Tasks: Responsible for the execution of daily customer activities including order entry and tracking; order management with local business units, including timely response to customers inquiries with appropriate client solution; quantify and resolve customer complaints and needs with little supervision. Utilize tools and processes including product configuration tools, order entry an

Dental Customer Support (Junior) About Osteoid Inc. Osteoid is creating the next generation of seamless and connected 3D dental imaging software and solutions that help accelerate the path to digital dentistry. Proven in over ten years of use by thousands of labs and dental practices, Osteoid's software and hardware tools keep dental practices and labs ahead of the curve and allow dentists to competently diagnose any patient scan in 3D. An osteoid is a soft organic element that forms bones in the human body. Just like osteoids in the human body, Osteoid is providing the essential software to dental practice success. Osteoid is a wholly owned dental-focused subsidiary of Anatomage. www.osteoidinc.com. About the Role As a Dental Customer Support at Osteoid, you will be working in conjunction with our dental professionals. We are the face of Osteoid that the doctors know, and our role is to be the bridge between our customers and the production team to ensure that the final product is des

About the Company Looking for a Vice President of Customer Support who will be responsible for handling the regional team, investigating and resolving customer enquiries and technical issues in a timely and professional manner through a structured and agreed methodology and by contractual service level agreements. Responsibilities Develop and implement a global customer support strategy aligned with the organization’s overall goals and objectives. Provide strategic guidance and direction to the team, ensuring alignment with overall goals and objectives. Led, mentor, and managed the customer support team, including recruitment, training, and performance evaluations. Provide ongoing coaching, feedback, and performance evaluations to drive continuous improvement. In-depth knowledge with Support and CRM tools such as JIRA ticketing system. Conduct root cause analysis for support escalations, identify trends, and implement corrective actions. Understand and manage the customer contractual s

[Customer Service / Remote] - Anywhere in U.S. / Up to $28 per hour - As a Customer Support Representative at Clever, you will: Provide excellent customer service to clients through various communication channels such as phone, email, and chat; Troubleshoot and resolve customer issues and concerns in a timely and efficient manner; Maintain accurate and detailed records of all customer interactions; Escalate complex issues to the appropriate departments; Proactively identify and suggest solutions to improve customer satisfaction...Hiring Immediately >>

[Customer Service / Remote] - Anywhere in U.S. / Up to $28 per hour - As a Customer Support Representative at Clever, you will: Provide excellent customer service to clients through various communication channels such as phone, email, and chat; Troubleshoot and resolve customer issues and concerns in a timely and efficient manner; Maintain accurate and detailed records of all customer interactions; Escalate complex issues to the appropriate departments; Proactively identify and suggest solutions to improve customer satisfaction...Hiring Immediately >>

[Customer Service / Remote] - Anywhere in U.S. / Up to $28 per hour - As a Customer Support Representative at Clever, you will: Provide excellent customer service to clients through various communication channels such as phone, email, and chat; Troubleshoot and resolve customer issues and concerns in a timely and efficient manner; Maintain accurate and detailed records of all customer interactions; Escalate complex issues to the appropriate departments; Proactively identify and suggest solutions to improve customer satisfaction...Hiring Immediately >>

Job Description Job Description NCMMIS North Carolina Medicaid REMOTE/HYBRID (4 TIMES A MONTH ONSITE) Raleigh, NC Anticipated Class Start Date: 04/28/2025 In-person training is April 28 - May 14. Nesting is May 15 - June 13. Role will transition to hybrid remote on 06/16/2024 consisting of in office at least 4 days a month. Training Hours: First day is 8:30 am-5 pm EST and all remaining training days will be 8:00am – 4:30pm Monday-Friday, with a 30-minute lunch. Customer Service Specialist II Seize your opportunity to make a personal impact as a Customer Service Specialist II supporting the North Carolina Medicaid. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. Essential Job Functions -Answers incoming phone calls on behalf of client; provides accurate and appropriate information to callers. -Places outbound customer service or customer satisfaction calls, as required by client. -Completes call guides; gathers and verifies requi