Guest Service Agent Salary at Revere Hotel BETA

Overview: Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and assign guests to hotel rooms. Establish methods of payment and verify credit. Make and confirm reservations. Compute bills, collect payments, and make change for guests. Transmit and receive messages, using telephones or the PMS system. Respond to guest requests in a timely manner. Receive and resolve guest complaints, elevating to supervisor if necessary. Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Perform bookkeeping activities, such as balancing accounts and conducting audits. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. F

Overview: Opportunity: Night Auditor Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path Front Office Supervisor/Accounts Payable or Receivable Clerk Front Office Manager Your Focus Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. Keep records of room availability and guests' accounts, manually or using computers. Prepare and distribute daily reports. Audit and reconcile cashiers. Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. Input and update financial information into the BRAINS network. Check guests in/out and perform Guest Service Agents tasks. Respond to guest inquiries and resolve complaints. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Follow sustainability guidelines and practices related to HHMs EarthView prog

A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her Assist guests with check-out including, but not limited to, ensuring r

Job Summary: In this role, as a Bell Attendant, you will accommodate guests during their stay in an attentive, courteous and efficient manner through luggage assistance and local knowledge. Joining The Charles Hotel surrounds you with entrepreneurial, like-minded peers an independent hotel has to offer. As an employee of The Charles Hotel, you will benefit from: Blue Cross Blue Shield medical insurance starting from $1.16* weekly Access to 401(k) and company match Eight annual paid holidays with an extra personal day Travel benefits across multiple brands Complimentary daily meal Free fitness center $5 discounted daily parking $1000 referral bonus *Rate is subject to change. Responsibilities: QUALIFICATIONS: High School diploma or equivalent required and/or experience in a hotel or a related field preferred. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must maintain composure and ob

Company Description Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel. Job Description The Front Desk Agent welcomes and registers guests, presents statements, and collects payment for departing guests. They also communicate with all other departments to fulfill guest requests. Front Desk Agents select and block rooms for arriving guests, book same day reservations, pre-register guests as required, and sometimes escort guests to their rooms. Front Desk Agents work closely with the guest services agents and Butler team to coordinate the smooth and efficient handling of guest luggage at both c

Unidine Unidine is hiring immediately for full time and part time GUEST SERVICES AGENT positions. + Location: Parkland Medical Center - 1 Parkland Drive, Derry, NH 03038. + Schedule: Full time and part time schedules. Days and hours may vary; rotating weekends. More details upon interview. + Requirement: Previous customer service experience is preferred. + Pay Range: $16.00 to $17.25 WHAT'S IN IT FOR YOU A fun work environment, robust benefits package, great team members, and a career with one of the top hospitality companies in the nation! You'll work with a talented and supportive team that makes a real impact in the lives of those we serve. YOU'D MAKE A GREAT ADDITION TO OUR TEAM Our culinary team is the core of our business. Every day brings new opportunities to enhance lives, create connections, and make a difference. If you enjoy creating memorable experiences, you will be a great addition to the Unidine team! Job Summary Summary: Checks guests in and/or out of the hotel. Resolve

Duties and Supporting Responsibilities Operate the Front Office properly, efficiently and with profitably Ensure an exceptional level of service for all guests Supervise and assist Guest Service Agents with their duties as necessary Ensure a warm and genuine arrival and departure experience Ensure that all Guest Service Agents are groomed according to hotel standards Ensure accurate communication of information and guest requests to all relevant departments Personally welcomes guests in VIP categories as well as repeat guests; recognize and anticipate their individual needs Ensure that Legendary Quality Standards, policies and procedures are properly understood and followed through Ensure that FLHSS standards are adhered to at all times. Perform aspects of human resources and training functions, including counseling, coaching, training, disciplinary actions, etc., for Guest Service Agents Ensure and maintain a very high standard of personal hygiene, behavior and grooming standards of s

Company Description Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel. Job Description The Front Desk Agent welcomes and registers guests, presents statements, and collects payment for departing guests. They also communicate with all other departments to fulfill guest requests. Front Desk Agents select and block rooms for arriving guests, book same day reservations, pre-register guests as required, and sometimes escort guests to their rooms. Front Desk Agents work closely with the guest services agents and Butler team to coordinate the smooth and efficient handling of guest luggage at both c