Manager, Customer Support Salary at Sagent Technology Inc BETA

As a Customer Success Manager at Clarivate, you will be responsible for ensuring renewal and retention of subscription licenses through implementation and usage of all Clarivate Life Science solutions while also finding opportunities to upsell our products. You will need working familiarity with each Clarivate service. The ability to work independently, as well as in a collaborative, cross-functional team environment is imperative as this position will work closely with Sales, Product Management & Marketing. You will also be involved in ensuring that Clarivate's services are being delivered on what is promised and ensuring that the customers are fully utilizing the services. The Client Success Manager will have a foundational understanding of the industry and work to gain basic product knowledge and an understanding of their assigned client's needs. About you - experience, education, skills, and accomplishments Bachelor's Degree in a related field or equivalent relevant work experience

As a Customer Service Manager you will be responsible for maintaining operational efficiency and standards within the team, and delivering the highest possible standards of customer service. As a leader, you will be pivotal in shaping the customer journey, enhancing satisfaction, and fostering a culture of excellence within the department. Reporting directly to the Senior Customer Contact Manager, your passion for delivering outstanding customer service will be key. You will also ensure that the Company’s customer service ethos is consistently upheld, helping to maintain the high standards that define our reputation for excellence. This is a unique opportunity to be part of our exciting growth and play a key role in shaping the future of customer service within the customer service team as we expand across the US. Preferred Skills, Qualifications and Experience Strong planning, organizational, and time management skills. Self-driven with a strong ambition to succeed. Capable of meeting

Job Description Job Description Our manufacturing client in Hatfield, PA is seeking an experienced, customer-oriented Customer Service Manager to lead our customer service team of four representatives. The position involves managing customer relationships, overseeing service operations, and driving continuous improvement initiatives to enhance customer satisfaction and loyalty. Our ideal candidate is a highly-skilled professional with a deep knowledge of customer service, best practices, excellent problem-solving skills, and the ability to build a high-performing customer service team. In office M-F/Hatfield 8-8:30 to 4:30-5 Salary $80K+ based on education, experience and qualifications Full benefits package Responsibilities: . Leadership of the Team: Supervise and mentor the customer service team, fostering a positive and productive work environment. Lead and motivate the customer service team to provide exceptional service to customers Customer Relationship Management: Develop and ma

Field Customer Success Manager II - SMB Dedicated Location: Philadelphia, PA - Field based role. Maximum of 1 hour commute if located slightly outside of Philadelphia, PA. Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Bready* to make a change? As a Customer Success Manager, Toast's way of saying an "Account Manager", you serve as the customer's main point of contact, trusted advisor, and drive a wide variety of customer driven initiatives. You are a strong relationship builder, understand a customer's goals and priorities, and translate them into strategic recommendations that will drive a high level of product adoption, satisfaction, referrals and customer retention. The SMB CSS team operates in a highly cross-functional role responsible for a regionally based book of business of our most influential & highest revenue SMB customers. These CSMs will be located in spec

Job Description: Who We Are: We're Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C, B2B and public sector organizations to unify commerce operations from product discovery to product delivery. We're building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth. Our goal is to be the global backbone of commerce. To achieve it, we're looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We'd love to hear from you. Cart.com Fast Facts: 6,000+ customers worldwi

This is a full-time position at Lavner Education. It can be either remote, hybrid, or fully in-person at our Narberth, PA headquarters. Starting salary $65,000+/year depending on experience, plus benefits Are you a leader with strong experience in sales and customer service who wants to join a team that strives to create the best educational opportunities for kids? Are you a dynamic communicator and empathetic problem-solver who enjoys delivering exceptional customer service to every client? If so, apply today! WHY JOIN LAVNER EDUCATION? Lavner Education, one of the world's leading EdTech companies for kids, powers the Lavner Camps, Tech Revolution, Lavner IQ, and Lavner Fitness brands, offering year-round camps, classes, tournaments, and online tutoring to kids worldwide. Whether at locations like UCLA, UW-Seattle, UPenn, WashU, and NYU, or through online camps and private instruction, our multi-layered approach to education is redefining the industry like never before. By embracing t

Job Description Job Description Role is a hybrid work schedule -will be 1 day per week onsite in Hopewell, NJ Job Summary: This position supports the Health Services and Utilization Management functions and acts as a liaison between Members, Physicians, Delegates, Operational Business members and Member Service Coordinators. Responsibilities: - Performs review of service requests for completeness of information, collection and transfer of non-clinical data, and acquisition of structured clinical data from physicians/patients. - Handles initial screening for pre-certification requests from physicians/members via incoming calls or correspondence based on scripts and workflows, and under the oversight of clinical staff. - Prepare, document and route cases in appropriate system for clinical review. - Initiates call backs and correspondence to members and providers to coordinate and clarify benefits. - Upon completion of inquiries initiate call back or correspondence to Physicians/Members t

Role Summary: We are seeking an experienced Account Manager who will play a crucial role in developing and maintaining strong relationships with our key customers and stakeholders. The ideal candidate will have a proven track record in account management and/or customer success, preferably in the healthcare tech industries, SaaS and/or an understanding of the challenges and opportunities in remote patient monitoring. Experience at a new or growing startup is also a plus. Key Responsibilities: Develop, manage and grow strong, long-lasting customer relationships with assigned accounts and contacts at all levels Act as the main point of contact and manage all aspects of assigned accounts. Understand the specific needs and objectives of customers and their patients and stakeholders and liaise with our product, operational and support teams to tailor services and solutions effectively. Drive the adoption and integration of our products by providing ongoing support and education to clients.