Technical Support Salary at Scantron Corp BETA

Job Description Job Description ShopSabre has an immediate opening for an experienced CNC Technical Support Advisor who is enthusiastic about solving technical problems and excels at providing excellent customer service. This position requires the ability to travel locally, nationally, and occasionally internationally. (A few weeks per month during peak seasons and approximately once per month during non-peak seasons). During travel weeks, flexible working hours are necessary to accommodate flight schedules. A normal office day involves answering phone calls and emails from customers who need assistance with troubleshooting their CNC equipment, understanding their software, or working on a CNC project. Normal office hours are Monday through Friday 8am to 5pm CST with occasionally required overtime. Please note that this role is based on-site at our Lakeville facility and does not include remote work opportunities. Ideal candidates should be described as computer “Savvy” and should be f

JOB SUMMARY An Outdoor Lighting Perspectives Client Support Administrator will primarily responsible for providing effective customer service for all internal and external Outdoor Lighting Perspectives customers by utilizing excellent, in-depth knowledge of company selling process, products and programs. ESSENTIAL DUTIES & RESPONSIBILITIES Provide administrative support in lead generation, customer loyalty, accounting, daily office procedures, etc. Provide the essential first contact for our future customers (qualifying, organizing, and implementing our sales and service process) Answer all incoming sales, service, and vendor phone calls Coordinate the installation and service department Maintain databases such as Contact Management System, Access, etc. Manage customer mailings Manage calendar of events Responsible for incoming mail Update and manage various reports and programs (sales, phone, loyalty, etc.) Provide backup phone support for our other brands (Mosquito Squad and Conserva

Company Description Beyond Impact is a leading Managed Service Provider (MSP) delivering top-tier IT solutions, security, and support to businesses. As a Microsoft Partner and a provider of Secure365 solutions, we specialize in managed infrastructure, endpoint security, and user protection. Job Description We are looking for a Technical Support Specialist to join our growing team. This role will provide frontline support for our customers, ensuring their Windows environments, Microsoft 365 services, and security tools (Kaseya User and Endpoint products) are running optimally. Key Responsibilities: Provide Level 1 & 2 technical support for Windows Desktop and Windows Server environments, troubleshooting hardware, software, and network-related issues. Manage and support Microsoft 365 services, including email (Exchange), Teams, SharePoint, and OneDrive. Administer and troubleshoot Kaseya User and Endpoint products, including security monitoring, patching, and automation. Respond to and r

Electric Machinery Company, a division of WEG Electric Corp. Minneapolis, Minnesota Position: Technical Support Service Engineer Department: Engineered Services Department Primary Objective of Position: The Technical Support Service Engineer is responsible for providing technical support related to motors, generators, controls, software, and related WEG products; helps to ensure the smooth operation of shipped product and systems; creates and processes warranty claims and drives preventative actions. Major Areas of Accountability: Provides technical support to customers, interfacing with the engineering, commercial, and quality teams as-necessary Resolves service requests and promotes strong customer relationships. Analyzes field data, recommends corrective action, and writes and edits service reports related to warranty work. Creates and processes warranty claims. Organizes and coordinates; inspection, analysis, and disposition of returned equipment, parts, and material. Liaison betwe

The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy, collaborative, accountable, respectful, and innovative. They are responsible for resolving the most critical and complex issues with the Cornerstone product. The Specialist will utilize their knowledge, expertise, and exceptional soft skills to understand the customer and interpret their needs to ensure they are achieving maximum value from Cornerstone. **In this role you will** + Respond to customer cases in line with service level objectives. + Identify and resolve issues and proactively perform mitigation assessments to prevent issues from recurring. + Approach each case with a goal of ensuring Cornerstone products are performing at an optimal level by addressing any underlying or additional problems uncovered during each customer engagement. + Research and replicate difficult configuration, compatibi

Job Description Job Description ShopSabre has an immediate opening for an experienced CNC Technical Support Advisor who is enthusiastic about solving technical problems and excels at providing excellent customer service. This position requires the ability to travel locally, nationally, and occasionally internationally. (A few weeks per month during peak seasons and approximately once per month during non-peak seasons). During travel weeks, flexible working hours are necessary to accommodate flight schedules. A normal office day involves answering phone calls and emails from customers who need assistance with troubleshooting their CNC equipment, understanding their software, or working on a CNC project. Normal office hours are Monday through Friday 8am to 5pm CST with occasionally required overtime. Please note that this role is based on-site at our Lakeville facility and does not include remote work opportunities. Ideal candidates should be described as computer “Savvy” and should be f

The Technical Support Manager will oversee the Technical Support Team for DriSteem and Anden, which provides service to our customers for field service resolutions and installation inquiries. This role will also oversee the development of DriSteem’s mechanical contractor training programs. The position reports to the Senior Director of Technical Solutions. Day to day duties: Manage, support, and continuously improve the technical support processes and services provided. Proactively analyze data to identify trends and risks to prevent field issues from lingering on too long. Monitor the Technical Support Team regarding troubleshooting techniques, equipment operation, controls coordination, maintenance recommendations, and customer service etiquette. Establish, monitor, and evaluate departmental Key Performance Indicators (KPIs) on a regular cadence and report findings to Sales, Marketing, Operations, and Engineering to take appropriate action when needed. Provide technical support via p

**Job Description** BAE Systems has a job opening for an Engineering Tools Technical Support Analyst. As a key member of the Engineering Tools team, the support analyst is responsible for the day-to-day support of the Software Engineering application environments across BAE Systems. The vast majority of tools are commercial (COTS) or open source. General support activities include developing and executing installation procedures, application testing, troubleshooting, responding to service desk break/fix tickets and service requests, how-to questions and documenting changes to the production environment in accordance with internal and DFARS policies and procedures. The candidate should be customer service oriented, attentive to detail, able to prioritize and managed multiple tasks, self-motivated and work well in teams. Flexibility in approach to finding solutions, the ability to understand and act on the customer needs and priorities, and learn new technologies quickly are some of the