Where is SECU Contact Center located?

SECU Contact Center is headquartered in Raleigh, North Carolina, but may have operations in other locations within the Business Services sector.

What does SECU Contact Center do?

According to the company's overview, SECU Contact Center is a company that operates in the Security and Investigations industry.

What industry is SECU Contact Center in?

SECU Contact Center operates in the Business Services industry.

SECU Contact Center Average Salary, Pay Ranges & Benefits

SECU Contact Center Salary

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Salary at SECU Contact Center

Current Job Openings at SECU Contact Center

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Is SECU Contact Center’s Pay Competitive? Salary Benchmarking Analysis

How does SECU Contact Center's compensation stack up against the industry and its key competitors? Our salary benchmarking analysis provides a clear comparison. The chart below visualizes this comparison alongside select peer companies.

Competitor / Benchmark	Avg. Salary	Variance	Primary Market Influence Factor & Explanation
Boston , New Hampshire & Maine	$103,444	+15.8%	Data suggests Boston , New Hampshire & Maine's workforce skews heavily towards veteran, high-tenure roles.
Mx2 Global Protection Inc	$98,613	+10.4%	Influenced by prevailing union wage agreements specific to Mx2 Global Protection Inc's sector.
Garda Security Inc	$88,044	-1.4%	Suggests Garda Security Inc utilizes a highly similar base-plus-benefits compensation model.
Center for Scientific Creation	$101,640	+13.8%	Supported by Center for Scientific Creation's high-margin contracts allowing higher overhead.
Business Services Industry	$120,931	+35.4%	Pay variances are driven by organizational scale, specialized skill requirements, or geographic cost-of-living factors.

Need More Granular Data? The analysis above provides a high-level market overview. To benchmark specific job codes, adjust for real-time cost-of-living changes, or access verified HR-reported datasets, upgrade to Salary.com for Business. Precision matters when building your compensation strategy.

How SECU Contact Center's Salaries Compare to Similar Companies?

Explore companies in the same industry to compare average salaries, benefits, and career opportunities with those at SECU Contact Center. Click a company name to learn more.

Boston , New Hampshire & Maine

$103,444 / year

Salary Range: $90,893 - $117,074

Saugus, MA

Mx2 Global Protection Inc

$98,613 / year

Salary Range: $86,669 - $111,562

Aliso Viejo, CA

Garda Security Inc

$88,044 / year

Salary Range: $77,368 - $99,649

Raleigh, NC

Center for Scientific Creation

$101,640 / year

Salary Range: $89,308 - $115,025

Gaithersburg, MD

Battery Lofts

$88,160 / year

Salary Range: $77,468 - $99,771

Kansas City, MO

Perfectly Bound LLC

$90,291 / year

Salary Range: $79,338 - $102,185

Phoenix, AZ

Continental Smart Solutions LLC

$80,376 / year

Salary Range: $70,623 - $90,967

El Paso, TX

Vighter Management Group LLC

$99,341 / year

Salary Range: $87,292 - $112,428

Chula Vista, CA

Carolina Lakes Lakeside Realty LLC

$82,063 / year

Salary Range: $72,126 - $92,844

Sanford, NC

Employee Reviews: Working at SECU Contact Center

Considering a career at SECU Contact Center? Explore authentic employee reviews to learn about the work environment, career growth opportunities, pay transparency and benefits. These first-hand insights can help you set realistic compensation expectations and make informed career decisions.

This has been crucial for my professional growth. Trusted leadership and fair expectations. This clarity helps us understand how our individual contributions directly support the company's overarching financial objectives. Employees globally, there are always new roles opening up across different business units.

Commented in May 01, 2025

38

1

Professional development opportunities are abundant, with regular training sessions and mentorship programs. Career advancement opportunities are real here. I enjoy the flexibility offered here, which helps maintain a healthy work-life balance. Employees receive average benefits, with limited flexibility in customizing plans.

Commented in April 03, 2025

29

1

Working here is relatively predictable, with a strong emphasis on procedures. Our account manager knows our business intimately. The work is engaging and aligned with my skills. I’ve grown professionally and personally. Hiring and promotion practices are designed to eliminate bias, and unconscious bias training is mandatory for all managers. Positive culture and daily encouragement. The company of...

Commented in June 09, 2024

30

1

This structured approach helps maintain quality and efficiency across different client engagements. Innovation encouraged and leadership listens. The team is knowledgeable, proactive, and results-driven. Overall a competent environment with reasonable expectations. Expectations are high, but so is support — it’s a place where doing your best is noticed.

Commented in May 10, 2024

24

0

If you're looking for stability and structure in a large organization, this company checks those boxes without offering too many surprises. Management is great at acknowledging individual and team contributions. This efficiency allows us to focus on delivering quality results without unnecessary chaos or stress. My first week included a comprehensive orientation, assigned mentor, and gradual ramp-...

Commented in January 02, 2024

48

2

What Benefits Does SECU Contact Center Offer Beyond Salary?

A competitive compensation package is more than just a salary. SECU Contact Center offers a comprehensive benefits package designed to support your health, financial future, and overall well-being. Below are the most common key benefits:

Social Security

401(K)

Disability

Healthcare

Pension

Time Off (days)

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How Much Should You Be Earning?

Get an estimated calculation of how much you should be earning and insight into your career options.

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What Is the Cost of Living Near Raleigh?

Understanding the cost of living near Raleigh is key to truly evaluating a salary offer or your current compensation at SECU Contact Center.

Raleigh's Cost of Living Index is approximately 102.3 (2.3% more expensive than US average; 6.6% more than NC average). State capital, Research Triangle Park, tech hub, housing above US avg. GoRaleigh/GoTriangle. When planning your budget based on a salary from SECU Contact Center, consider these typical monthly expenses:

Expense Category	Estimated Monthly Cost	Key Considerations / Notes
Housing (1-BR Apt Rent)	$1,400 - $2,100+	A significant portion of SECU Contact Center salary. Location choices impact this heavily.
Utilities (Basic)	$140 - $230	Electricity, Heating, Cooling, Water etc.
Public Transportation	$70 (GoRaleigh monthly pass)	Essential for most commuters; car ownership is costly.
Groceries (Single Person)	$410 - $600	Can be higher with more dining out or specialty stores.
Personal & Leisure	$430 - $780+	Dining out, entertainment, shopping. Highly variable.
Healthcare (Individual)	$380 - $700+	Varies significantly by plan & employer contribution.
Subtotal (Excluding Taxes)	$2,830 - $4,410+	This subtotal does not include income taxes (federal, state, local), which can significantly impact your take-home pay.

FAQs of SECU Contact Center

1. How much does SECU Contact Center in the United States pay?

SECU Contact Center pays its employees an average of $89,299 per year. The average salary at SECU Contact Center range from $78,476 to $101,075 per year. It's important to remember that these are overall averages, actual salaries vary significantly based on specific job titles, years of experience, skills and location.

2. Do SECU Contact Center employees get a higher salary than its peer company?

The salary at SECU Contact Center is lesser than its peer company. The average annual salary at SECU Contact Center is $89,299, or an hourly wage of $43, in comparison to Boston , New Hampshire & Maine which pays $103,444 per year or $50 per hour.

3. How much does salary increase with years of experience at SECU Contact Center?

Salary progression with years of experience at SECU Contact Center is typical. Generally, as employees gain more relevant experience, develop more skills, and take on greater responsibilities, their earning potential increases. For example, a role with 5-7 years of experience will usually pay more than the same role requiring 0-2 years.

4. Do salaries at SECU Contact Center vary by office location?

Yes, it's very likely that salaries at SECU Contact Center vary by office location. Companies often adjust pay based on local market rates, cost of living, and talent competition in different geographic areas. For instance, a role in a high-cost city like New York City may offer a higher nominal salary than the same role in a lower-cost city like Omaha, NE. Our Cost of Living Insights for Raleigh section provides more context.

5. Does SECU Contact Center offer good benefits?

SECU Contact Center typically offers a comprehensive benefits package that adds significant value to an employee's total compensation. Common benefits include health, dental, and vision insurance, a 401(k) plan often with a company match, paid time off. For example, a strong 401(k) match or excellent, low-cost health insurance can be worth thousands of dollars annually, effectively increasing your overall earnings beyond your base salary. For a more detailed list of benefits, please see our "Employee Benefits at SECU Contact Center" section on this page.