Customer Service Representative Salary at Sfrta BETA

How much does a Sfrta Customer Service Representative make?

As of March 2025, the average annual salary for a Customer Service Representative at Sfrta is $30,410, which translates to approximately $15 per hour. Salaries for Customer Service Representative at Sfrta typically range from $27,266 to $33,932, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Website:
sfrta.fl.gov
Size:
25 - 50 Employees
Revenue:
$10M - $50M
Industry:
Edu., Gov't. & Nonprofit

The South Florida Regional Transportation Authority is a tri-county public transit authority operating out of Pompano Beach, Florida, serving Miami-Dade, Broward, and Palm Beach counties. The organization was created on July 1, 2003, by the Florida Legislature and enacted by the Florida Department of Transportation. Replacing the pre-existing Tri-County Commuter Rail Authority, the goal of incorporation was to expand cooperation between the Tri-Rail commuter rail service and the existing county public transport authorities: Broward County Transit, Miami-Dade Transit, and Palm Tran. Tri-Rail is solely operated by the SFRTA.

See similar companies related to Sfrta

What Skills Does a person Need at Sfrta?

At Sfrta, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  3. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  4. CSR: Corporate social responsibility (CSR) is a business model that helps a company be socially accountable to itself, its stakeholders, and the public.
  5. Commitment: An agreement or pledge to do something in the future a commitment to improve conditions at the prison especially : an engagement to assume a financial obligation at a future date.

Related Jobs

Conduent
Boca Raton , FL

**Customer Service Representative** **Onsite Boca Raton, FL** Hourly rate $16.00 per hour for 1 st 90 days. **What you get:** + Full-time Employment with Benefits day one including paid Holidays. + Base pay of $14.50 after 90 days with opportunity to make up to $19.50 on incentive plan + Paid Training + WEEKENDS OFF + Great Work Environment **Requirements:** + Must be at least 18 years of age or older. + Must have a High School Diploma, or equivalent. + Must be able to submit to a background check and drug test. + Must be able to work an 8 hour shift between 7am-7pm (last call) Mon-Fri **Summary:** As a call center representative, you will be supporting our clients customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customers problem. Must be willing to listen, learn, and resolve any customer inquiry. **What you will be doing:


Sponsored
3/5/2025 12:00:00 AM
Universal Property & Casualty Insurance
Fort Lauderdale , FL

Job Description Job Description Position Description: The CSR would be responsible for assisting current customers with various service needs. The CSR will need to have knowledge of property insurance and excellent customer service skills. Duties and Responsibilities: Resolve customer grievances Gain cursory knowledge of different carrier manuals, guidelines, policies and procedures Answer questions about products and services Process endorsements and policy changes Take payments on new and existing accounts Note details of all calls and/or transactions on file Ability to accomplish monthly goals Have regular and reliable attendance Adhere to policies and procedures of the employee handbook Perform other duties as assigned Requirements: 1-2 years of experience - Preferred 4-40 License required Required knowledge, skills, and abilities. Strong ability to develop and maintain constructive, cooperative, positive, and trusting working relationships with others. Ability to adapt to a changi


Sponsored
3/5/2025 12:00:00 AM
Pizza Hut
Boca Raton , FL

Description: What's on the menu: •DailyPay! •Opportunity to advance quickly- we will train you! •Food Discounts •Flexible Hours •Discount Program: vast array of discounts, including cell phone service, movie tickets, auto insurance, roadside assistance, tire and auto repair, new cars, travel and so many more. Apply Today! http://nowhiring.com/adtpizzahut or Text adtpizzahut to 242424 At Pizza Hut, we're always looking for fun and friendly people to serve America's Favorite Pizza to our customers. Join us at Pizza Hut and you'll get more: more for your career, your life, your family and your future. We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available. WHAT ARE WE LOOKING FOR? •You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you should be comfortable talking to strangers. •You've got attitude - the right kind of course - and understan


Sponsored
3/5/2025 12:00:00 AM
American Van Lines
Pompano Beach , FL

Job Description Job Description MUST HAVE 2 YEARS EXPERIENCE!! Moving company seeking a motivated and entrepreneurial individual. Successful candidate should possess a strong work ethic, resilience, excellent interpersonal skills, willingness to learn and be a part of our team! Skills and Abilities Required: Experience/Willingness to learn Good interpersonal and customer communication skills Able to handle stressful situations Strong follow up skills Ability to learn and leverage a variety of products and software applications


Sponsored
3/4/2025 12:00:00 AM
Insight Global
Fort Lauderdale , FL

Position: Customer Service Representative Location: On Site in Ft. Lauderdale, FL 33309 $18-21 Hourly Based On Experience Looking to HIRE RIGHT AWAY!! Shifts: Monday-Friday: 9am-6pm Saturdays: 11am-6pm Must Haves: Self-sufficient – Will be opening and closing by themselves Basic computer skills to enter shipping/tracking information Customer Service experience Organized, reliable, & meet deadlines Strong written and verbal communication skills Day to Day: This is a huge opportunity to get your foot in the door with a large fortune 500 company. The associate will have the potential opportunity to eventually grow with the operations, finance, or marketing divisions of the company if desired. The Associate will be opening and closing the store each day. They will be helping take packages from customers and ensure the packages are logged correctly to end up in the right location. They will be servicing anywhere from 1-2 clients per hour and helping to create new shipment logs/labels. They


Sponsored
3/2/2025 12:00:00 AM
CFS Of South Florida
Pembroke Pines , FL

Job Description Job Description We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Qualifications: Previous experience in customer service, sales, or other related fields Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills


Sponsored
3/2/2025 12:00:00 AM
Universal Property & Casualty Insurance
Fort Lauderdale , FL

Job Description Job Description The Agent and Client Services Representative is essentially an entry level customer service representative in training. Due to this being a trainee position, those in this role will receive frequent training, development and testing in order to become a Level I – Agent & Client Services Representative, which is a requirement. This role requires interaction with the agency force and clients to provide information and answer questions about products, services, and procedures as they relate to policies and claims. The inquires come primarily from inbound telephone calls. The following are the usual, basic and essential functions of the position. These functions are not to be construed as an exhaustive list of all responsibilities, duties and skills required. Essential Job Functions Handle high call volume Answer questions about products, services, and processing procedures Take payments on new and existing accounts Note details of all calls and/or transacti


Sponsored
3/2/2025 12:00:00 AM
EMCOR
Fort Lauderdale , FL

About us: As an $100M full-service commercial air conditioning company, Hill York provides system maintenance, service, repairs, energy solutions and installation for a wide range of heating, cooling and ventilation systems. Since designing and installing the first air conditioning systems in Miami Beach hotels after World War II, Hill York has played a key role in leading Florida facilities to new plateaus of indoor comfort and energy efficiency. Hill York seeks talented performers and offers a challenging and rewarding work environment that emphasizes teamwork, results, and most importantly honesty and integrity. We value our employees and are committed to attracting highly skilled, talented individuals to join our strong, family-oriented workforce and to help us build on our success. Hill York is a wholly owned subsidiary of EMCOR Group, Inc., a Fortune 500 company. We are a Drug Free Workplace and an Equal Opportunity Employer. JOB SUMMARY: Are you seeking a dynamic role that requi


Sponsored
3/1/2025 12:00:00 AM

Check more jobs information at Sfrta

Job Title Average Sfrta Salary Hourly Rate
2 Administrative Assistant $42,159 $20
3 Customer Service $34,440 $17
4 Director, Operations $151,451 $73
5 Manager $88,569 $43
6 Network Administrator $81,767 $39
7 Project Manager & Consultant $81,380 $39
8 Records Manager $104,848 $50
9 Safety Security Specialist $70,963 $34
10 Supervisor, Customer Service $59,848 $29
11 Deputy General Counsel $245,887 $118
12 Director, Finance $156,512 $75
13 Manager, Government Relations $77,591 $37

Hourly Pay at Sfrta

The average hourly pay at Sfrta for a Customer Service Representative is $15 per hour. The location, department, and job description all have an impact on the typical compensation for Sfrta positions. The pay range and total remuneration for the job title are shown in the table below. Sfrta may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $30,410 look to you?

FAQ about Salary and Jobs at Sfrta

1. How much does Sfrta pay per hour?
The average hourly pay is $15. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Sfrta?
According to the data, the highest approximate salary is about $33,932 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Sfrta?
According to the data, the lowest estimated salary is about $27,266 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.