Smart Customer Service Salary

Smart Customer Service Salary

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As of July 2026, the average annual salary for employees at Smart Customer Service in the United States is $100,427. This translates to an approximate hourly wage of $48. Salaries at Smart Customer Service typically range from $88,483 to $113,294 annually, reflecting the diverse roles and experience levels within the company.

How Much Does Smart Customer Service Pay for Different Roles?

Explore detailed salary information for specific jobs at Smart Customer Service. Based on our data, the highest paying job is the Software Engineer, with an annual salary of $113,616. The table below outlines the annual salary ranges for most popular roles within the company.
How accurate does the salary look to you?

Current Job Openings at Smart Customer Service

Ready for your next career move? Explore current job openings at Smart Customer Service. Use the search tool below to find available positions by title and location and apply directly to start your career.

Is Smart Customer Service’s Pay Competitive? Salary Benchmarking Analysis

How does Smart Customer Service's compensation stack up against the industry and its key competitors? Our salary benchmarking analysis provides a clear comparison. The chart below visualizes this comparison alongside select peer companies.
Competitor / Benchmark Avg. Salary Variance Primary Market Influence Factor & Explanation
Brander Inc $104,815
+4.4%
Driven by niche technical certifications required for Brander Inc's specialized projects.
Connecticut Education Network $101,672
+1.2%
Suggests Connecticut Education Network utilizes a highly similar base-plus-benefits compensation model.
SendHub Inc $109,784
+9.3%
Supported by SendHub Inc's high-margin contracts allowing higher overhead.
Racc Enterprises LLC $87,306
-13.1%
Normalized for lower cost-of-living zones where Racc Enterprises LLC primarily operates.
Telecom Industry $127,537
+27.0%
Pay variances are driven by organizational scale, specialized skill requirements, or geographic cost-of-living factors.
Need More Granular Data? The analysis above provides a high-level market overview. To benchmark specific job codes, adjust for real-time cost-of-living changes, or access verified HR-reported datasets, upgrade to Salary.com for Business. Precision matters when building your compensation strategy.

How Smart Customer Service's Salaries Compare to Similar Companies?

Explore companies in the same industry to compare average salaries, benefits, and career opportunities with those at Smart Customer Service. Click a company name to learn more.

Employee Reviews: Working at Smart Customer Service

Considering a career at Smart Customer Service? Explore authentic employee reviews to learn about the work environment, career growth opportunities, pay transparency and benefits. These first-hand insights can help you set realistic compensation expectations and make informed career decisions.
Compensation is fair. While there are opportunities for learning, career progression could be more structured. One of the best aspects of working here is the emphasis on work-life balance. I’ve had access to training programs that have enhanced my skills significantly. Facilities are maintained to acceptable standards.
Commented in April 27, 2025
32
2
Benefits like wellness programs are a plus. Overall, it’s a forward-thinking workplace where effort is recognized, and career growth is encouraged. The benefits package is robust, including retirement contributions and performance-based incentives. Reliable employer. The telecom projects are impactful, and the team is highly skilled. The office setup is practical, and remote work is optional.
Commented in August 27, 2024
14
2
Management listens to employees. While the pace isn’t overly fast, the work is meaningful. The mid-sized structure means you have visibility and influence, unlike larger corporations where roles can feel siloed.
Commented in July 31, 2024
21
2

Smart Customer Service Overview

Website
www.smartcustomerservice.com
Founded In
Data pending, update soon.
Employees
<25 employees
Industry
Telecom
Headquarter Address
143 Old Marlton Pike Medford New Jersey NJ 08055
Revenue
$5 Million - $10 Million
Phone Number
+1 2122510608
Social Media
About Smart Customer Service
SmartCustomerService.coms mission is to help organizations improve their customer service efforts. To do this, SmartCustomerService.com provides news, news analysis, and columns about the latest customer service and support strategies and technologies. Common themes include how to streamline customer service and support processes, cut costs, increase productivity, bolster revenue, and better respo

What Benefits Does Smart Customer Service Offer Beyond Salary?

A competitive compensation package is more than just a salary. Smart Customer Service offers a comprehensive benefits package designed to support your health, financial future, and overall well-being. Below are the most common key benefits:
Social Security
401(K)
Disability
Healthcare
Pension
Time Off (days)
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What Is the Cost of Living Near Philadelphia?

Understanding the cost of living near Philadelphia is key to truly evaluating a salary offer or your current compensation at Smart Customer Service.
Philadelphia's Cost of Living Index is approximately 101.2 (1.2% more expensive than US average; 4.2% more than PA average). Major historic city, housing varies by neighborhood but can be high in Center City. SEPTA. When planning your budget based on a salary from Smart Customer Service, consider these typical monthly expenses:
Expense Category Estimated Monthly Cost Key Considerations / Notes
Housing (1-BR Apt Rent) $1,400 - $2,200+ A significant portion of Smart Customer Service salary. Location choices impact this heavily.
Utilities (Basic) $150 - $250 Electricity, Heating, Cooling, Water etc.
Public Transportation $96 (SEPTA TransPass monthly) Essential for most commuters; car ownership is costly.
Groceries (Single Person) $430 - $630 Can be higher with more dining out or specialty stores.
Personal & Leisure $400 - $750+ Dining out, entertainment, shopping. Highly variable.
Healthcare (Individual) $390 - $730+ Varies significantly by plan & employer contribution.
Subtotal (Excluding Taxes) $2,866 - $4,566+ This subtotal does not include income taxes (federal, state, local), which can significantly impact your take-home pay.

FAQs of Smart Customer Service

1. What is the typical salary range (low to high) for most roles at Smart Customer Service?

The typical annual salary range for most roles at Smart Customer Service is approximately from $88,483 to $113,294. It's important to remember that these are overall averages, actual salaries vary significantly based on specific job titles, years of experience, skills, and location.

2. How much does Smart Customer Service pay compared to Brander Inc?

The average annual salary at Smart Customer Service is $100,427, or an hourly wage of $48, in comparison to Brander Inc which pays $104,815 per year or $50 per hour.

3. Do salaries differ significantly between departments at Smart Customer Service?

Yes, salaries often differ between departments at Smart Customer Service due to varying market demand for specific skill sets and the nature of the roles. For example, technical roles in Engineering or IT may command different salary ranges compared to roles in Marketing or Human Resources.

4. How does experience level affect salary at Smart Customer Service?

Experience level is a significant factor in determining salary at Smart Customer Service, as it is with most employers. Generally, employees with more years of relevant experience and a proven track record can command higher salaries. For example, a senior-level role will typically have a higher pay band than an entry-level or mid-career position within the same job family.

5. How can I determine if a salary offer from Smart Customer Service in Philadelphia is fair given the local cost of living?

To determine if a salary offer from Smart Customer Service in Philadelphia is fair, first compare the gross salary to our data for similar roles at Smart Customer Service and its competitors (see our similar company salaries section) . Then, critically, use our "Cost of Living Insights for Philadelphia" to understand its purchasing power.

6. Are the salaries listed for Smart Customer Service on Salary.com pre-tax or after-tax?

All salary figures displayed for Smart Customer Service, including average base salary and estimated total compensation, are pre-tax amounts. They do not account for federal, state, or local income taxes, nor deductions for benefits like health insurance or 401(k) contributions.

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