Technical Support Salary at Supplypoint BETA

General Information Req # 100015530 Career area: Services Country/Region: United States of America State: North Carolina City: Morrisville Date: Wednesday, November 6, 2024 Additional Locations: * United States of America Why Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyo

3 years Strong experience with Linux administration experience with Red Hat Enterprise Linux: RHEL on AWS platform The position will be responsible for the deployment, configuration, and ongoing maintenance of AWS services such as EC2, S3, RDS, and more. It will also be responsible for System maintenance by reviewing error logs, system backups, monitoring system performance to prevent slowdowns and disruptions, License deployments and setup, may include setting up a Linux Satellite server and deployment manager, and providing any needed technical support. This position will provide hands-on technical support for system security monitoring and optimizing the performance of these systems, as well as troubleshooting and resolving any issues that may arise. Additionally, this resource may be responsible for managing and maintaining other related technologies such as DDI (DNS, DHCP, and IPAM). Strong knowledge of Linux administration, AWS, and networking are required for this role. This pos

Based out of Cary, NC, Technology Associates provides outsourced IT Support & IT Services (Managed Services) for small to mid-sized businesses across North Carolina. We are fanatically focused on being the best at what we do and delivering a level of service that amazes even the most demanding clients. To the right candidate, we offer: Salary commensurate with experience Fully remote position (work from anywhere in the United States) Paid benefits including health, vision, dental, 401K with up to 5% company match, and optional short-term/long-term disability 18 days of paid time off per year in addition to Holidays Reimbursement for continued education Employee Marketplace Profit-sharing Do NOT apply unless you are an overachiever and can prove it!! We expect the best from ourselves and our team every day. If you are looking for a place to hang out and collect a check - this isn't it, but if you want to be a part of something special, WE WANT TO HEAR FROM YOU!!! Position Technical Supp

Relay, a Raleigh-based tech startup, is looking to change the way we communicate. We're on a mission that matters, and we're hiring for a Technical Support Specialist who will thrive in a dynamic high-growth start-up environment. Frontline workers are the lifeblood of our economy, and we're building the cloud platform that makes them better, faster and safer than ever before. Our cloud solution offers a data driven approach to frontline work through real time communications, real time location information and powerful real time data and insights. Here at Relay, we've designed, built and launched an entirely new product category and we're disrupting the handheld radio industry. What is it? A simple, rugged, internet-enabled smart-device, and all the software that runs with it, for B2B clients and frontline workers across multiple industries and verticals. We've achieved proven product-market fit with a user experience that solves real-world customer pain and unlocks new capabilities. We

Job Description Job Description Our team is dedicated to providing exceptional customer experiences and building long-lasting relationships with our clients. We’re passionate about problem-solving and ensuring our customers receive support that’s timely, helpful, and knowledgeable. As a Client Support Associate, you’ll be the first point of contact for our customers, assisting them with inquiries, resolving issues, and guiding them through our sales process. We’re looking for a Client Support Associate who is a customer-focused individual with strong communication skills, a passion for service, and an ability to stay calm under pressure. Client Support Associate Responsibilities Respond to customer inquiries through phone, email, and in person promptly and professionally Identify and troubleshoot issues, providing sale solutions or directing customers to appropriate departments as needed Maintain detailed records of customer interactions, sales, and update account information Collabora

[Office Assistant / Remote] - Anywhere in U.S. / Up to $30 per hour - As an Administrative Assistant you will: Provide technical support during live webcasts; Upload LinkedIn attendance reports; Manage webcast uploads into internal client communication tools; Assist with AEM weekly updates; Support mailbox management...Hiring Immediately >>

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Enterprise Sr. Technical Support Project Manager will be responsible for managing key customer engagements. This will include handling communications across multiple internal teams, solution vendors, and customers. The focus will be on managing all customer escalations/prioritization regarding product defects, critical feature requests, ticket reviews, and executive reporting. Sr. Technical Support Project Manager will help address the junior members of the teams' questions and provides operational training and support to ensure the less tenured team members are equipped with the tools they require to provide the best-in-class service to their customers. Close coordination is required between various Qualys internal teams: Support, Operations, Development, Quality Assurance, Sales, and Product Management. The right Candidate must have excellent Technical, Organizational,

Job Description: The Client is seeking an Expert Specialist resource for a 12-month engagement to work with the Client Services Team. Client Services uses technical expertise and understanding of business needs to evaluate assigned. IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images n