Senior Manager, Customer Success Salary at Telular Corp BETA

Position Summary: Are you interested in joining a multi-generation, family-owned, industry leader on the Northwest Side of Chicago? This successful and growing business has been designing, manufacturing, and distributing ad specialty products for over 50 years, and due to growth, we have an opportunity for a Customer Service Manager. This pivotal role will be responsible for ensuring the smooth operation of the customer service office, fostering a positive and productive environment, and working closely with the leadership team to maintain a customer-focused, efficient, and organized workplace. If you enjoy managing day-to-day office operations while developing and streamlining processes to support a growing team, this role is for you. Strong interpersonal and organizational skills are required, along with the ability to build relationships across distributed teams, solve problems, and support both staff and leadership. The successful candidate will oversee administrative functions, te

Pets Best, a subsidiary of IPH, offers pet insurance and wellness plans for dogs and cats in every state. Founded in 2005 with a mission to provide access to comprehensive animal healthcare at an affordable price, Pets Best delivers flexible coverage, an easy claims process, and excellent customer service. As a Customer Care Manager, you will virtually lead a team of Insurance Professionals whose responsibility is to interact with customers on phone, chat, and email channels. You will own full supervisory and administrative responsibilities for the team members and share with other leaders the responsibility overall for a positive, friendly culture in the department that is customer-centric, productive, and contributes to the growth of the business. As their leader, you are their mentor, helping them navigate our culture and realize their professional aspirations in a virtual environment. Main Responsibilities: Elevate Every Day: Provide virtual leadership, communication, coaching, men

Job Description Job Description State Farm Insurance Agent located in Chicago, IL is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Max Adelman - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home, life and commercial insurance.

Job Description Job Description The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager, in daily operations, including motivating and inspiring the team to achieve store goals. They are focused on the customer experience through active supervision and enhancing the service culture. The Customer Service Manager also provides a strong leadership presence and control in the store, while enforcing all company policies and procedures, including, safety and security. Major Duties and Responsibilities: • Consistently creates a welcoming environment for the customer and quickly responds to customer inquiries and needs • Observe staff member's customer engagement and interactions, provide instructions and guidance to staff to continually improve the customer experience • Demonstrates leadership to staff by providing high levels of customer service, driving sales, handling difficult and/or complicated sales, demonstrating organizational skills • Condu

Job Description Job Description The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager, in daily operations, including motivating and inspiring the team to achieve store goals. They are focused on the customer experience through active supervision and enhancing the service culture. The Customer Service Manager also provides a strong leadership presence and control in the store, while enforcing all company policies and procedures, including, safety and security. Major Duties and Responsibilities: • Consistently creates a welcoming environment for the customer and quickly responds to customer inquiries and needs • Observe staff member's customer engagement and interactions, provide instructions and guidance to staff to continually improve the customer experience • Demonstrates leadership to staff by providing high levels of customer service, driving sales, handling difficult and/or complicated sales, demonstrating organizational skills • Condu

Job Description Job Description About Boxtrot: Boxtrot is a rapidly growing 3PL (third-party logistics) startup, now in our fourth year of operations. We pride ourselves on delivering exceptional logistics solutions for our clients, and were committed to building a dynamic, innovative environment for our team. As we continue to expand, were looking for a Customer Service Manager who will play a key role in ensuring our customers success and satisfaction. Position Overview: The Customer Service Manager will be based in our warehouse and will provide outstanding support to customers via Slack and email. Although the position is largely desk-based (about 80%), there will be occasional hands-on responsibilities that require time on the warehouse floor. A background in 3PL operations is highly preferred, along with experience using Shiphero or another Warehouse Management System (WMS). Key Responsibilities: Serve as the primary point of contact for customers, responding to inquiries and tro

Operations Manager /Customer Service Manager Metals/International Conglomerate Chicago, Ilinois location-Hybrid $70,000-85,000 + Bonus/Great Benefits! This position is responsible for managing and monitoring inside sales staff involved in the Import and domestic trading business as well as the Value Added/Demand Chain Management Business - including activities such as customer service, inventory management, invoicing, accounts payable, compliance, contracts and management reporting. The incumbent may also be responsible for administration of incumbent’s own business transactions. POSITION RESPONSIBILITIES Sets principle goals and job descriptions for team members, and regularly monitors, evaluates and provides feedback on staff member’s performance (i.e. customer service and documentation). Assesses ongoing staffing needs. Trains and assigns mentors to new staff members. Develops and implements strategic plans to improve customer service and accommodate corporate goals. Monitors work a

About Boxtrot: Boxtrot is a rapidly growing 3PL (third-party logistics) startup, now in our fourth year of operations. We pride ourselves on delivering exceptional logistics solutions for our clients, and we're committed to building a dynamic, innovative environment for our team. As we continue to expand, we're looking for a Customer Service Manager who will play a key role in ensuring our customers' success and satisfaction. Position Overview: The Customer Service Manager will be based in our warehouse and will provide outstanding support to customers via Slack and email. Although the position is largely desk-based (about 80%), there will be occasional hands-on responsibilities that require time on the warehouse floor. A background in 3PL operations is highly preferred, along with experience using Shiphero or another Warehouse Management System (WMS). Key Responsibilities: •Serve as the primary point of contact for customers, responding to inquiries and troubleshooting issues via Slac